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Shifflet Auto Care Squeaks, Leaks, Rattles, and Knocks - Things That Drive You Crazy With Your Car, We Would like to Help!. Shifflet Auto Care is a family-owned and operated general auto repair shop serving the Columbus area since 1972. Our mechanics are auto whisperers - finding the source of the problem and fixing it right the first time. In fact, many customers have been referred to our auto repair shop when another shop couldn't fix their vehicle. We offer general auto repair including light trucks up to 5 tons. We understand how frustrating it is to have vehicle problems.
Services
Our family business has been serving generations of drivers since 1972, performing expert repairs and maintenance on foreign and domestic vehicles. As owner and general manager, Mike Shifflet Sr. took over the shop in 2003. Over the years, we have offered unrivaled accuracy in diagnostics and repairs.
Shifflet Auto Care is a comprehensive auto repair shop with technicians who are well versed in cutting-edge automotive technology. When it comes to automotive issues and problems, we've seen it all and we can do it all. Here's a list of our services. Here at Shifflet Auto Care, we want to make sure that you maintain the engine to ensure its long life.
Located in the Columbus area, we service the following communities: Arlington, Westgate, Hilliard, Grandview, Galloway, Grove City, Dublin, Worthington, Amlin, and Gahanna in addition to surrounding areas.
Unless your vehicle requires premium gasoline, filling up your car with high-octane gas is a waste of money. The premium gas doesn't boost your gas mileage or performance. If you're not sure what grade works best for your vehicle, your owner's manual will tell you. You can also ask your mechanic what grade to use.
Reviews (43)
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Mike
Jan 08, 2024
I have an "elderly" car that needs a lot of maintenance... and sometimes a lot of repairs. I am SO grateful to have the gang at Shifflet's available to help. This group of mechanics (and everyone else) knows their stuff and they work their tails off to take excellent care of me and my car. www.ShiffletAutoCare.com
Mike
Dec 10, 2023
While I was driving the other day my check engine light started blinking. I had never had that happen to me before. I pulled over to the side of the road and Googled "blinking check engine light". As it turns out this is bad news. I called for a tow truck and had my car towed to Shifflet's. They were able to diagnose the problem and fix for a fair price. Thanks guys! www.ShiffletAutoCare.com
Mike
Oct 23, 2023
Honestly, I have never had a better experience than what I had when I took my car in to Shifflet's. The mechanics are truly awesome! I want to thank all of them for doing such great work for me. www.ShiffletAutoCare.com
Mike
Sep 25, 2023
I have friends and family who have been recommending Shifflet's to me for the longest time. I finally broke down and took my car in one day to get the check engine light checked out. Mike and his crew were able to diagnose and repair my car quickly and for a very fair price. They treated me fairly...and like a friend. Thanks guys! I WILL be back! www.ShiffletAutoCare.com
Steve Dennison
Jun 02, 2022
They were very nice people there they took my SUV in got it done and I was gone and within half an hour 45 minutes very courteous people and I would recommend them to anyone.
Amanda C.
Jun 02, 2022
I brought my car in early afternoon for repairs (breaks and rotors). They were the most inexpensive around. They had to order parts and still had it completed by the next morning. The staff is also extremely helpful and friendly. I highly recommend.
Charles Rhinehart
Jun 01, 2022
Near 1350 Sullivant Ave, Columbus, OH 43223 a shop right down the street. Way cheaper and they aren't petty they work with you and they let u know ahead of time how much it would be to even look at your car. This place said 500 for a starter. I've gotten a rack & pinion put on my car it only cost 400 part included. I got a steering column put on my car it cost me 200 dollars at a shop in Mansfield.

Please tell me how a starter cost 500 dollars. This shop is ridiculously high priced. Literally got my security system reset at the Buick dealership in Mansfield And it was 150. Dealerships usually charge the most don't go here unless you want your pockets cracked
King Lil J.
Apr 26, 2022
Went to take my car for a transmission change ended up paying 2K for labor something that took them abt 6 hours or less so charging about 300 an hour never called for updates on my car or anything I was always the one calling wouldn't even consider going to this place again
Jacob Stevens
Mar 03, 2022
Took my truck here because it was making a knocking noise. They told me I had to buy a rebuilt jasper engine for $11k. They wouldn't even consider rebuild. Took it to another shop and it was just a $80 collapsed lifter. Saved me $10,920. ALWAYS get another opinion. And NEVER get one from Shifflet Auto Care. Service: Auto engine tuning
Bonnie Mclaughlin
Feb 12, 2022
Great service and communication. We had a serious, sudden issue with our only car. The folks at Shifflet worked to get it resolved in a timely manor and get the car back to us. It runs great now. Don't be afraid to call these folks!
Mark W.
Nov 19, 2021
You need to understand why I sought to find a reliable Auto Care company that would meet my needs. I have never owned a used car in my adult life. I now have a 2012 Dodge Ram 1500 with 203k miles. The first thing I needed to do was to get it totally inspected so that I knew for certain what I was dealing with. I could have driven from my home on the hilltop to Grove City or to North Columbus but I wanted to see if something local would meet my needs. SHIFFLET'S met and exceeded my needs and expectations. Located on Sullivant Avenue just east of Demorest and on the south edge of Westgate Park SHIFFLET'S is convenient and they provide a shuttle, drop box availability, towing, a cool lobby, car rental services and both highly skilled ASE mechanics and office and support personnel that you wouldn't want anything more.

This might not make sense but it has to be one of those little tiny things they have and that they use that really appeals to me. they text message on an isolated text line that you as a customer have access to. My inspection report with pictures came as a link in a text message. Updates were sent. It is so much easier using text messaging than playing phone tag around your availability to voice talk. Prices are so competitive that I don't believe price will be the factor that pushes your decision to use their services.

I believe that their commitment to the customer by highly skilled long-time employees in a family-owned shop will be the deciding factors in choosing SHIFFLET'S. I appreciate that they use TECHNET warranty services and they definitely back up their words with action. https://www.shiffletautocare.com/ I can't imagine a high quality shop like SHIFFLET'S ever choosing to use gimmicks or sales tactics to persuade you on your decisions. They don't need to when their work reputation is all that's necessary.
Kevin Olsen
Nov 04, 2021
Kris was amazing. I experienced a level of transparency and integrity I am unaccustomed to in the world of auto repair. The costs were reasonable and the work timely and well done. I would absolutely recommend this shop to anyone seeking affordable repairs. Services: Electrical, General repairs & maintenance
Mike
Sep 27, 2021
Oil changes are one of the most simple to perform auto maintenance tools. Many people like to do them on their own. Some people prefer having auto repair shops handle oil changes for them either because they’re too busy or they just don’t feel comfortable doing it themselves. I like to have mine done at Shifflet's!
Krissy Lewis
Sep 26, 2021
They were amazing and very professional! I took my Mazda in and they fixed a problem very timely and my vehicle runs better than ever. Prices were very fair and they did everything to give me a great price for the work that needed done! Highly recommend Services: Wheel alignment, General repairs & maintenance, Steering & suspension repair
Corey M.
Sep 10, 2021
This is the best mechanic I have ever experienced. Kris and Dan are so honest and communicative about the process. Absolute value pricing considering the warranties and peace of mind they offer. This shop stands behind their word and work. They also have a drop off/ pick up service if you don't have transportation available. This is the only place I will have my vehicle worked on from here out.
Mike
Jul 11, 2021
I have never dealt with an auto repair shop that is this wonderful before. These people really know and understand automobiles. Not only that, they really understand how to deal with their customers. They work hard to help their customers understand what's going on with their cars. This is of utmost importance when dealing with the public.
Mike
Jun 20, 2021
I have nothing but good things to say about Mike and his employees. They always treat me great and do a great job with any auto repairs they do for me. I highly recommend Shifflet's to anyone who wants to have a reliable and skilled auto repair facility any time they run into car repair issues.
John Addair
Jun 02, 2021
I have used this shop several times for different things. Had a new transmission put in a truck recently and Shifflet Auto did a great job. Also had a raccoon get in an engine bay and did some damage, they fixed it up in no time. I would recommend them anytime
Nicole Pennington
Mar 01, 2021
I went here to see why my heater wasn't coming on. They quoted me a $500 fix. I always take it to a second mechanic when it's that high. The second mechanic fixed it for $100. My heater works great now. When I called them to see if I could get back my money since they didn't even quote me for what was wrong, Dan said he couldn't give me back my money cuz he had employees that needed my money for not even finding what was wrong with my car. So you took money from a new mother instead. It's good to know what kind of people you are n what kind of people you employ. I will be letting everybody know.
Tim B.
Oct 23, 2020
I've know Mike for about 2 years and without a doubt he and his techs to a great job. Just took my son's 2007 Nissan Versa in for an oil change and replacement of the hatchback door lifts. The job was completed on time and at a very reasonable price.
Dana R.
Oct 15, 2020
Nobody wants to feel like they're being tricked or lied to, especially when it comes to something that's just not your area, like auto care is for most of us. When I bring either of our two vehicles into Shifflet Auto Care, I know I'm going to get ALL the information I need to make an informed decision, without all the hype or sales talk; just the straight facts. Thank you Owner Mike Shifflet, for running an honest shop and always being available to answer questions!
Daren E.
Jul 16, 2020
Made a appointment 2 weeks in advance. Dropped my car off for a diagnostics test @9 called @11:45 was told they are "barley keeping their heads above water" I have no idea what that meant. Asked if my car was going to be checked out anytime today. Man at desk said he wasn't sure. They have a lot going on. I think we both were confused why he is answering phones and running a business.
Mike
Jan 18, 2020
I have been using Shifflet's for all of my auto repair needs. I now also have several family members going there too! I recommend Shifflet's to everyone.
Mike
Nov 10, 2019
These people at Shifflet's never let me down. I have been taking my vehicles to them for auto repairs for many years. They are always courteous, professional and fair. I would highly recommend them to anyone.
Mike
Oct 12, 2019
This auto repair shop came as a recommendation to me. I have been nothing but pleased with all of the auto repairs that my car has had here. So now, I am recommending them to everyone else. www.ShiffletAutoCare.com
Mike
Aug 10, 2019
The mechanics at Shifflet's are a dream come true! I took my car in for a transmission repair. They did not sell me anything that I didn't need. They were straight with me about the issues and they charged me fairly for the job. Thanks to all of you! www.ShiffletAutoCare.com
Mike
Jul 17, 2019
I can honestly say that I ENJOY going to Shifflet's Auto Care for all of my car servicing needs. They are always honest and upfront about whatever may be going on with my car. Thank you all!!
Mike
Jun 14, 2019
I have nothing bad to say about Shifflet"s . Every time I go in for auto repairs or maintenance services, I am treated like I matter. It's a refreshing feeling! I plan to stick with Shifflet's for the long haul.
Mike
May 13, 2019
This is a smart hard working bunch of mechanics! I have had absolutely wonderful experiences every time I take my car in for an auto repair. They are honest and fair. I recommend them highly to everyone!
Charles P.
Apr 29, 2019
I had a very easy experience. The gentleman who worked with me, Bart, was very friendly, informative, and sincere in his evaluation of my needs. I came in knowing I needed new brake pads. As they inspected my vehicle, Bart offered recommendations of a few other items to look at that I verified after some research, needed to get done. He was very helpful in explaining the importance of each item and made sure I was getting multiple rebates for the parts.

All in all, I probably could have gotten a better deal at some other local mechanics but it was well worth it in information and service. I will recommend this location and Bart to anyone who needs vehicle maintenance.
Mike
Apr 14, 2019
I have nothing but positive things to say about Shifflet's! These people really know how to take care of their customers. They have been in business for many, many years and it shows. Keep up the excellent work!! www.ShiffletAutoCare.com
Mike
Mar 22, 2019
This is the auto repair shop of my dreams! They are hard-working and intelligent when it comes to tending to my vehicles. They don't beat around the bush about my car troubles. They give it to me straight...and I appreciate that.
Mike
Feb 14, 2019
Shifflet's Auto Care Center and their mechanics were wonderful to me when I took my vehicle in for them to check out. They were kind and friendly when speaking to me. They were fair and honest regarding the services that were needed and the prices that they quoted me. Thank you for all you do!
Manns D.
Feb 09, 2019
After sinking $1200 in parts & labor, my cars still having issues staring! Not cool, I wish I would have looked at reviews before takeing my car there. I believe they change part as just to bill me for something! STAY AWAY FOM THIS SCAM OF A BUSINESS.
Sandra Ortega
Jan 21, 2019
Wanted to say a BIG THANK YOU to Shifflet for their spectacular service! Went in for a broken windshield wiper due to the terrible ice storm we had this past weekend. They were able to take me in ASAP this afternoon and fixed my problem for me within less than 20 minutes of me being there, FOR FREE. I couldn’t believe it, I am so grateful!! The service I received was extremely welcoming and absolutely great. I recommend this shop 10/10. I will be coming here for any future problem I have.
Chris B.
Jul 30, 2018
Mike and his crew do a GREAT job and I trust them fully with my truck. Not only are they honest and hardworking you can tell they truly care about their customers! True story; last time I took my truck in for an oil change there was an elderly lady getting her car back. She was so happy with the service she recieved, she gave her mechanic Chris (Mike's son) a hug!

I can't imagine there are very many mechanics getting hugs on the job from happy customers. I knew right then and there I was in the right place and I had found a mechanic that I can trust here in Columbus. Keep up the great work Shifflet Auto Care!
Erophili K.
Sep 16, 2017
Everyone was so friendly as soon as I walked into the door up until I left. Every single worker said hi to me as they walked by! They have a large screen tv to watch while you wait.in which I watched Dirty Dancing! They also have snacks and water in the fridge you can help yourself too for a small price. As a woman sometimes men can be disrespectful at an auto shop or try to take advantage.

These guys treat me with complete respect and never tried to sell me anything I didn't need. Lots of points for them in my book! Service was excellent on my vehicle! I love that you get an inspection with every oil change. They literally check everything! Thankfully everything was ok! I had went to Monro Muffler previously for an oil change and they told me my tires were worn and I need new ones immediately, which isn't true. They also didn't reset my system for the oil so my said -4000. Highly recommend trying this place!
Scott H.
Jul 03, 2017
Very disappointed. I try to shop local so I took a car in for estimate to fix a window motor and check the AC. quoted over 400 for the window and over 1600 for the AC and had to pay over 100 just for the check out. Went to another local shop and got the window motor replaced and the AC pressure tested, only to find it has a small leak, he recharged and put in dye to find the leak. All this for $240 and both the AC and window working fine. This place owes me $111.56 and should be ashamed of themselves
Carley M.
Jun 09, 2017
Our band is on the road, and we were running late for our show, these guys squeezed us in and helped us out, they are incredibly nice and fast, highly recommend!
David J.
Apr 29, 2017
I'm not a car person. Car started to make a weird noise from the wheels, and had a strange smell after getting out. A friend said breaks, but I didn't hear any sounds when breaking. After searching for auto mechanics on the westside I Took my car into Shifflet and got to support a local westside / Hilltop auto mechanic. Upon arrival, i parked and went in.

I was greeted, asked questions, they then had someone drive it, and right away, he came back and said breaks. Ugh. So I got the quote, they took the car into garage bay to start it. Upon getting the wheel off, they (and then I) found bad routers. I said let's replace them. They were able too at a very fair cost. (I did price comparison shopping via google and even called Midis & Tire Discounter, both came in around the same.) the work was taking a little longer, so left car, went home.

The next day was Friday, I ended up working late so didn't make it in time to pay and pick up car. I called that same evening and Shifflet came in on Sat afternoon to let me pay and pick up the car. Talk about service. Driving the car home, I didn't know breaks could work so well, going to take me sometime to get use too. Good service, fair prices, down to earth & fair mechanics and best yet, is a local westside / Hilltop small business. Up next oil change - just wish they were open on sat - even if just for a few hrs.
Cherie B.
Apr 11, 2015
We went to Shifflet to support the local neighborhood. We had a truck, older, in great condition, with air that wouldn't work. They repaired it, at great cost, and the air worked for all of 2 days. We brought the truck back, they said it was a different leak or issue, and they would have to repair it again. At great cost. Against our better judgement, we went ahead and had the work done, and paid AGAIN.

That was the fall. The air worked for the week more we needed it. We just tried it again, as it is spring. Dead. No air. We will NEVER go back. The first job should have been fixed, not "done again" and charged again. They were rude, and frankly, disrespectful when we tried to get answers after the first repair. Do not go to SHIFFLET. Overpriced, rude, and they do not stand behind their work.
Rosalie S.
Mar 23, 2014
I had a very positive result with Shifflet Auto. I had some bulbs out on my newly purchased USED vehicle. They replaced them and replaced a lighter socket for a reasonable rate. I had to return to have tires checked due to air leakage and they referred me to another company because they could not repair the tire. There was no charge for looking at the tires. Charlie is a great guy and very helpful.
Jeremiah E.
Jun 28, 2013
I have been going to Shifflet Auto Care since I started driving 9 years ago, and I will not trust my car to any other mechanic. If it is just a simple oil change, brakes, tires, or a major repair this is the place to go. Fair pricing and it will be fixed right the first time. The most important part of choosing a place to have your car serviced is finding a place that won't tell you that you need work done that's doesn't really need done. Mike Shifflet and his staff honest and to the point. I will be a customer for life and recommend my family and friends to Shifflet Auto Care.