Service Plus

Watch these guys, they will sell you stuff you don't need. My grandson took his van there because it wouldn't start. They wanted to replace the radiator that is less than two months old. Tried to scare him iby saying the engine would burn up. Their diagnostic pointed out things that weren't a problem. Price was higher than original quote. I think it is shameful the way they took advantage of a young soldier, shame on you.

Everyone from the front desk to the mechanics are very polite and kind. They were very flexible with short notice scheduling and explained everything once they were done. Service: Vehicle safety inspection

Came in for an NY inspection. Was told rear brakes needed to be replaced. Declined the service as I was going to do myself. Checked rear brakes and pads have 80 percent life left with good rotors. Checked inspection paperwork and noticed the tire removed during inspection was front left. How did you come to the conclusion the rear brakes needed to be done when you didn't even remove the wheel?

And upon removing the rear wheels myself the brakes were better then the fronts! Be cautious, shady auto work at a business just off base. Will not be going back for my next inspection.

Staff was so friendly, helpful, and understanding. Their service was quick and very affordable. The waiting room was spacious, and the toys for children helped the time pass a lot smoother with little ones. Definitely will be using them for all our auto needs and would recommend. Service: Vehicle Inspection

I do not recommend. I have gone to a year long automotive mechanic school, so I'm not without some knowledge. I spent over $3000 last year and I'm still having the same problems. They promise a 3 year warranty but I was told the problems were new and caused by my negligence. Quoted me $6000+. No thanks.

One of the worst places to go for an inspection. Went in there wanting an inspection and came out with a bill of over $2000 of things that needed to be fixed. I went to someone else and they got everything fixed and did some extra things done and the bill was $500. He also mentioned this isn't the first time that someone went to him after going here. I don't know how this place is still open.

This place actually went through detail by detail on an extensive multipoint inspection and reported actual issues. To add the cherry on top they send an email/text of everything they find. Very friendly, easy going, fair pricing, outstanding customer service. Highly recommend this place. Services: General repairs & maintenance, Steering & suspension replacement

Did diagnostic and also replacement of O2 sensor. Professional, pleasant adept service. Had opportunity to speak with technician performing the work. Great place to get service done.right.

The people here are amazing. I hit a famous NYC pothole and bent my wheel to the point it would no longer hold air. They were able to repair it and get me back on the road in less than an hour with zero notice from me. It made my day completely turn around and I am very appreciative! Services: Tires, Wheel alignment

Me and my husband usually take our cars here for inspections, with no problems. However, my heat decided to go out in my car. I called and they were able to get me in the next day at 8:00am. I was told they needed to run a diagnostic test to find out what was causing the issue. After a few hours I called and was told they needed more time and I had to pay more money for a total of $239, I said no problem.

Two more hours passed and I called back and they said they needed more time but they "think" they know what the issue is and my total would be over $300 for the diagnostic test. I told them ABSOLUTELY NOT! These people had my car from 8am-3pm. I told them I would take my car to the Chrysler dealership and let them deal with it and I was not paying them another dime.

I took it to Chrysler and they told me within 15 minutes what was wrong with my car. My repairs including parts and labor was only $300 and they gave me a military discount. This goes to show you how places around Fort Drum try to take advantage of military families and they should be ashamed of themselves. Don't waste your time!

I took my truck to get diagnosed and repaired. I didn't have an appointment but they let me leave my truck there so they could work on it when they had a break in the schedule. They did a total diagnosis of my truck to let me know what needed fixed now and what could wait. They got the repairs done in a couple days. I will be going back to them when I need more work done.

Quick and efficient. Diagnostic and simple repair was completed a day earlier than expected. No overcharges or unnecessary repairs. Very pleased. Service: Check engine light diagnostic

Went in for a NYS inspection and was told I needed 3400 dollars worth of work on my car. I left and went straight to where I bought my car from and they looked it over and nothing was wrong with my car. So becarful when going here and get a second opinion before paying for work cause it may save you money.

Only gripe from me was the price for parts is on the higher side and the paperwork didn't tell me anything about the parts used like what brand and the specific name of the part. I think it would be nice to add those. But overall great place, very professional and they have a really good thing going on with the inspection page they send you about your specific vehicle. It's really cool.

Convenient location to Fort Drum. Brandon and Jenifer are awesome to work with. Took my 2013 escape in for routine oil change and inspection.they found a few issues with it but ensured me that it was good to go for now while shipping it to Alaska. On short notice (3 days) I decided to ask them if they could go ahead and squeeze me in, and they did.

They were very responsive with updates on the issues and costs, and they delivered as promised to meet my timeline to ship. Thanks guys - you're efforts and flexibility were much appreciated.

My daughter brought her 2012 Honda CRV to Service Plus for a NYS inspection and braking issues. The service staff was professional and took note of her concerns. She got her vehicle back in a timely manner and it now drives like new again. Thank you all at Service Plus for a job well done! Service: Brakes

The Service Plus team is amazing! Being new to the area, we were treated poorly by multiple dealerships and decided to give Service Plus a chance. They are honestly people that provide a professional service at a reasonable price. They communicate any issues and allow you to come look at what's wrong before continuing. They truly are a rare find, trust them!

Everyone I interacted with at this shop was in my eyes amazing. They were very friendly, informative, heard what I had to say, answered questions very knowledgeably and most importantly took care of my vehicle and fixed it. I had to use a service agreement for my vehicle issue and they were with me every step of the way with great communication as far as telling me what was going on and where they were in the process.

I will definitely be using them again in the future for my vehicle maintenance needs as long as Im in the area. I'm terrible with remembering names but I give them all credit as a team, Definitely recommend!