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Saugus Auto-Craft At Saugus Auto-Craft Inc., we've been providing our skilled auto body repair and re-painting services for over 38 years. We strive to make your experience as smooth and as convenient as possible, by providing insurance assistance, rental cars, and quality services. Your insurance company wants your vehicle properly repaired, and wants you to be completely satisfied with their claim service. You have specific rights and obligations that you should be aware of. Review your policy. Understand your rights.
Services
Saugus Auto-Craft Inc. has been providing our customers with the very highest quality of craftsmanship and superb customer service since we first opened for business over 38 years ago. We're located in Lynn, MA, less than 10 miles north of Boston, and provide our services to the communities of Lynn, Saugus, and the surrounding areas.
Were you recently in an accident or fender bender? If so, don't worry - call the collision repair specialists at Saugus Auto-Craft Inc. today, at 781-586-8781. We'll do whatever we can to get your vehicle in and out of our facility as fast as possible, and looking great. We perform repairs for all types of collision damage, major or minor.
We're proud of the exceptional, high-quality work we provide, and would like to share the gallery of images of our recent auto body repair and re-painting work with you. We'll periodically update our gallery to showcase new work, so make sure to stop by often to see our latest!
You can count on the skilled, certified auto body paint technicians at Saugus Auto-Craft Inc. to make your vehicle look showroom new. We use only the highest quality of paints and finishes in our state-of -the-art paint booths, and take the time to pay attention to the details. We mix our own paint in-house, and our master paint technicians can color match any finish for any make or model of vehicle you bring us. Our painting services range from scratch and chip touchups to complete vehicle painting and clear-coating.
Reviews (23)
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Lynne R.
Jun 17, 2022
These are the best people! The service, professionalism and care is perfect. My car was returned quicker than I expected and perfectly clean on the inside. Thank you!
Michele Woods
Apr 18, 2022
I have to say the owner Lenny and the rest of the guys were absolutely phenomenal to work with they were caring they took their time, I have a 2013 focus and I'm telling you I had over $6,000 worth of damage. When I got in that car after they fixed it, first and foremost it looked brand new and it drove so much better than it ever driven before. I will completely say this is a 5 plus star place and now I have an auto body place that I will gladly take it again, thank you Lenny and to the rest of the guys thank you, Awesome Awesome job!
Joe Walker
Dec 20, 2021
They did some panel work on my gf's mustang and it came out amazing. Window ended up being out of adjustment so had to go back but they had it realigned and sealing like new within 20 minutes! Fantastic work and very little if any bondo used on the repair which means pure skill in that shop. Will be back with my truck and the mustang for some more work. Fantastic shop very friendly and honest staff as well.
Emily Hwang
Oct 23, 2021
I got rear ended and needed some work done. I rarely write reviews but everyone here was so kind and helped me through the whole process. They very clearly explained what I had to do in terms of insurance and car rental. Their work was amazing, my car came back way cleaner than I though it could ever be. When some insurance stuff got weird they took it upon themselves to really help me and get in touch with the right people to resolve it on the spot.

You can really tell they care and they made me really comfortable in the whole process which I was new to. Will not be going anywhere else for any car issues and I will tell everyone I know that if they have car troubles this is the place to go.
Angelina M.
Sep 30, 2021
Someone hit the front side of our bumper and we took it here through Geico. They did a great job and got it done within about a week. No complaints!
Mack'S. Painting & Carpentry
May 03, 2021
They went over and beyond, from office to body shop nothing but great work, customer experience and out come of work is spectacular! I brought my truck to the shop since it was rear-ended on our last storm. They said "no problem" and they meant it, then I said hey could you fix the ding on my side door - within minutes received a very reasonable quote - perfect that was done too - hassle free.

They were done fast and I couldn't pick it up until the following Monday - their response. no problem. When I went to pick up my truck - it was in a safe location, WAIT there is more - CLEANED inside - but I mean CLEANED!. They even fixed one of my eyelashes (yup, exactly what you read, my eyelashes) that was falling off. I left their lot knowing that they not only respect me as a customer but my property as well. Thank you guys - ready for my next truck?
Colleen Rook
May 03, 2021
With a not so wonderful experience of my car being hit in a parking lot and the person taking off my faith was renewed once my work was done through Saugus Auto Craft! The condition of my car inside and it was better than at drop off! Worth the time and money! Every employee that I had the pleasure of speaking with was polite, honest, and informative! Great place to have body work and paint done on your vehicle!
Tim Ellam
Dec 16, 2020
Great quality of work and knowledge here. Was referred by my primary mechanic to have one of my external mirrors replaced. Dave knew exactly what I needed and the whole thing was done as good as new in less than 24 hours and for only 30 minutes of down time once the part came in. Services: Electrical, Body & Trim
Rich Marino Rich
Nov 06, 2020
Beautiful work. What good is a paint job if you can see that it was repaired? Not good enough. This shop produces new car showroom quality output!
Leslie Barber
May 14, 2020
I can't say enough good things about this place. I was rear ended and selected them to repair my brand new car. From the moment I called them I knew I selected the right place. The woman on the phone was SO friendly and helpful. When I had additional questions, she set me up with Dave, who was also extremely helpful through the process. Saugus Auto Craft was very thorough and did a fantastic job fixing my car.

They also washed it and I think they even detailed the inside (maybe not a full detail, but I didn't bring it in that clean!). I would go back for any work if needed and I would highly recommend. The whole process was seamless and I knew my car was in good hands.
Wendy P.
Mar 26, 2019
Tried leaving a review on carwise but for some odd reason it wouldn't let me so here's a review on yelp. This isn't my first time visiting Saugus Auto-Craft and every single time I give them a visit the staff is always pleasant and personal! I unfortunately got into an accident last week that left me with a cracked rear-bumper. Dave quickly gave me a run down on how much everything would cost and when I should be expecting to get back my vehicle.

The work they did came out wonderful. With my car being over 20,000 miles I was told insurance would want me to use aftermarket parts however, Dave was able to get me the original parts instead! Upon retrieving my vehicle I've noticed they've cleaned my car inside out! If that doesn't scream great customer service i don't know what will!
Gabriel Hernandez
Jan 24, 2019
This is by far the most professional body shop I have ever dealt with. I came in looking for someone to install a couple of side emblems on my vehicle. The shop manager Dave came out to help and took it upon himself to complete the job in a timely and professional manner " which he did" all free of charge. The staff are very friendly and welcoming and I couldn't be happier with the final result. I'll make sure I refer all my friends and family to Saugus Auto-Craft. Thanks Dave!
Penny M.
Sep 19, 2018
I was in a minor accident and the insurance company suggested Saugus Autocraft. The people are wonderful and pleasant and they had my car looking as good as new in 2 days, GREAT JOB!
Jeannine B.
Aug 31, 2018
Never fun having to deal with an accident. My husband loves his truck and was concerned who would do the work. Saugus Auto-Craft was a great find for us. Right from the first phone call Michelle was knowledgeable and pleasant. Dave was very helpful. The truck came out great and a few days sooner than estimated! Thank you all at Saugus Auto-Craft.
Dominic D.
Apr 21, 2018
Great service, excellent work with my vehicle. The bumper was pristine. However, they earned only a 3 stars because they left off my bumper clips. My bumper was left rattling for years after they fixed this issue. I expect an organization to do 100% and fully follow through with their work. They failed there. However, the work is good. Make sure you check every single detail on your vehicle once you get it fixed here.
Joyce R.
Jul 14, 2017
These guys do great work unfortunately my car has been in several accidents and they have done all of the body work. Most recently I was hit from behind and then pushed into another vehicle and they again were the place to go. However, the front bumper was after market and did not fit correctly they took care of it. They worked with the insurance company and got approval for an original Honda part and did a great job!

When I picked up my 2009 Honda Accord today the car looked brand new. Thank you Lenny and crew for all that you did for this 110% satisfied customer! Highly recommend this place to anyone who needs body work done on there vehicle.
Adetokunbo Owolewa
Mar 31, 2017
I had a very good experience at Saugus Auto-Craft. Dropping off and picking up my car was easy. They were very thorough with the repair work that they did. They even went back to my insurance company for me, after the company underestimated the repair costs. I did not have to do anything else. Saugus Auto-Craft even did a minor repair for me on this last job.

That repair was done at no extra charge! I am going to come back, the next time I need body work done on my car. I am going to recommend that my family and friends use Saugus Auto-Craft too!
Mitch M.
Feb 08, 2017
Recently had my Mercedes E550 repaired at Saugus Auto craft, and as usual it was perfect. Highly recommend!
Ivy G.
Nov 02, 2016
I can't be more Grateful & Happy to do business with Saugus Auto Craft (SAC)! Dave & Everyone has been very nice to meet & speak with, which I appreciate and value! SAC gets busy to get you their detailed estmate quickly. Their work is so good in terms of expertise, workmanship & entirely completed at or very near to their estimated time & cost that my auto insurer includes SAC as a Recommended Autobody Provider!

The folks at SAC treat people like they clearly understand and care that their customers are trying to cope with & work through a stressful time! I love receiving their text updates about my car's progress! Alleviating unnecessary status calls into SAC, which also never distract SAC employees from their workday! Saugus Auto Craft helps to make the "working through it"-process better to manage. We're most Happy to continue highly recommending Saugus Auto Craft for excellent work on my cars and will continue to trust SAC with our Auto Body needs. Thank You! Chris & Ivy Guarente
Kerri M.
Sep 17, 2016
I highly recommend Saugus AutoCraft. My car looks brand new and the customer service was excellent! If their were more stars to give I would! I will refer all my friends!
Liz R.
Jun 06, 2013
I recently used Saugus Auto Craft to replace my car door after my neighbor backed into it. The service was fast, good, and to the point. I wish I had used them for previous body work that ended up taking more than 6 weeks., Auto craft got my car finished ahead of schedule and then sent my a coupon in the mail. I appreciate their work ethic and good customer service, though I hope I don't need them again, I would definitely go back. Location and parking are not ideal, but you have to be flexible on that.
Anne A.
Sep 20, 2012
I have had my car repaired here twice in the last two months. I have had two accident and both times they were fabulous! Talk about no hassle and effecient. I never felt like I had to worry about ehat they were doing. They kept me updated on the status of my vehicle. which I appreciated. They interacted directly with the insurance comapnies leaving me out of it.

I mean who wants to deal with thqat? its bad enough having to deal with the initial accident and they make everything so painless. Not only is their customer service impecable but they al so did an outstanding job on my car both times. I am have a brand new not even a year old honda. You would never even be able to tell what I had done they repair the part back to its original condition without a trace of the impact.

They also have a relastionship with the enterprise dealership around the corner making it easy to get a rental car. There are not enough words to describe just how wonderful all of the staff are over at Saugus Auto Body. Thanks to them a very stressful situation was made incredibly easy.
Christine M.
Oct 17, 2011
I had my car repaired here after it was involved in an accident which I was at fault. My insurance company recommended them and I was very impressed. The work was done 1 day before the estimated date and the car actually looked better than it was before I had the accident if you can beleive it. The staff was friendly and the shop looked nice and clean compared to the other shops on the same street. I would definitely come back here for my future auto repairs.