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For Auto Repair, parts, collision, detailing, and painting, Syracuse relies on Sam's Auto Body and Service Center. To purchase the most reliable, low cost, gas efficient, low cab forward Isuzu truck in Central New York, call Syracuse Isuzu Trucks.
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Reviews (13)
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Ken Eat
Oct 20, 2021
Way over priced. Said $600 to paint my bumper. I can order a new painted one for $479
Alex Pierce
Apr 22, 2021
I bought my car from the owner and for about 6 months the vehicle was good and then problem after problem started occurring. I'd bring the car in and get it fixed at Sam's just to end up having to bring it to another shop because they either didn't fix it and put some tendons parts in my car I don't need (and then try and charge me for doing more work), or after they fix it the part breaks down less than a year later. The work is terrible, and it takes me over a week to get my car back sometimes for basic work.
George Bloss
Apr 10, 2021
Went there for front end damage and was promptly estimated and repaired. Friendly and did a great job.
Birgitta Olivieri
Jun 03, 2020
Thank you to Sam's Auto body for taking care of me. Had my undercoating done. You were kind, quick and efficient! Thank you so much. Happy Holidays!
David Mutschler
Mar 26, 2020
They may take a little while to fix your vehicle, depending on the damage, but they use the right tools and knowledgeable people and parts are new.they don't short cut on anything. Just don't expect them to have a rental car. Because they don't have any.
Brianna Brizuela
Dec 12, 2019
Will never return here as I got so much work done here because I had a good experience with them before. First called to say something was wrong with my valve, then an hour called to say I.t was my spark plugs then called and hour later and said it's my Coil. Paid $450 then told me my coolant hose is leaking. Had the same issues two months later, they told me it's my thermostat and then I took it to another dealership and they told me and showed me my thermostat is fine. Very dissapointed that I trusted them with my car. Will never return here.
Joan Sullivan
Oct 28, 2019
Excellent service and very nice staff. Professional and had estimate done for damage from a hit and run. The bad part from a hit and run I have to pay deductible $250.00 that I still need to get :
Michelle C.
Apr 19, 2018
Sam and Team is the only choice for all those bumps and bruises your car may have. they work cooperatively with all insurance types, they are fast and reasonably priced. Centrally located in Syracuse!
Amber Miller
Apr 09, 2018
If I could give this place no stars, I would. I've been taking my service vehicles here since 2015 because it's convenient to work and it's where we were instructed to go. Even though Enterprise manages our fleet vehicles and Sam's could get approval for any repair needed, they choose not to do the most basic items. In 2015 I brought my 2012 Matrix in requesting front and rear brakes. Tony decided to do only one set which took him all day. Came back a week later needing the other set and now rotors. Got hit in February 17 in my 2016 Nissan Rogue and brought it to Sam's for body work.

It is legitimately the laziest, ugliest body work I've ever seen. My bumper looks like I replaced it myself. I brought the same Rogue in for taking my winter tires off in May and requested Tony look at the brakes since I was at 60k and they hadn't been replaced yet. I was advised he looked at them and they didn't need replacement. One month later I took it to Maguire and they let me know the brakes and rotors had to be done now as the horrible grinding noise I was hearing was metal to metal. Don't waste your money here.
Ryan M.
Mar 22, 2018
Tony is the most reliable and skilled mechanic I've ever had work on my car. Oil changes are done for less than any other place. Whenever I have a problem, it gets fixed quickly and for a reasonable cost. They communicate the work to be done promptly and there's never any unexpected or unreasonable costs.
Benjamin Hutton
Nov 25, 2017
Had them do a pre-purchase inspection for me. They had my car up on a lift within 20 minutes of my coming in. Tony gave me great advice, catching a few problems and helping me negotiate fixes with the dealer. With their apparent competence, helpfulness, and timeliness, if I were living in Syracuse, they'd be my regular shop.
Amani Wortham
Mar 04, 2017
Every time I go here I have a pleasant experience. With both of my cars, Tony has always done a great job for less money than estimated. Great place.
Wade B.
Sep 27, 2015
I had a great experience getting my car detailed and oil changed here. They were extremely accommodating and did a fantastic job. My car was impeccable after they cleaned it. They went above and beyond and truly made my car like new, and my car was filthy inside and out. They were extremely nice throughout the whole process too.