Russell Brothers Auto Electric

Just called and spoke with their very rude service advisor he was quick to interrupt me and talk over me as I was explaining my car issue I would not bring my car here just due to the condescending nature of the staff, if I could give ZERO stars I would!

Got my transmission fixed here. They were reasonably priced, answered all my questions, and treated me great. They got it done in a timely manner and even made sure my car drove good before they gave it back. I highly recommend them. Service: Transmission

In the past few months I've had work done and sent multiple friends to this shop. They've fixed cars other shops won't touch (or messed up), and saved my friends and I a ton of money. We all know warranty work doesn't pay the bills, but when an alternator they had rebuilt and installed failed, they had a new alternator swapped in the next morning.

On another repair they offered a good used part they had on hand for much cheaper instead of charging for a brand new part. Another car had a strange symptom; they correctly diagnosed two cascading failures up the line and fixed everything. If a repair isn't going to be cost effective, they'll tell you that too. I'm extremely pleased. You won't go wrong going here.

They get no stars from me. Let's start with how unprofessional they are. All the employees here are very rude and mistreat you after you spend your hard earned money with them. I got my car "fixed" here and when I was driving; not even a mile from the shop my car broke down again because they didn't do the job 100% correct. Customer service is everything when you spend your money with someone but it's obvious they don't care about that.

I will never bring my car back here and wouldn't recommend it to anyone else. They told me my car was ready two days before I picked it up, and it still broke down. Made me late for other things I had planned for my day. Highly disappointed!

I think they did a pretty decent/good job on my windshield wipers and front window rotor. Had the car ready the very next day. The guy is a PROFESSIONAL but I think I was OVERLY CHARGED! If it was not for the HIGH CHARGE I would definitely visit this place again.

I have been bringing my vehicles here for service and maintenance for 10 years now. They regularly charge me half what the dealership has quoted me for the same job. They're always busy (as people have caught on they do phenomenal work for fair prices), so sometimes you'll have to wait an extra day for your vehicle, but you'll always save money. Jim and Robbie have always taken care of me, know me by name, and only recommend repairs and maintenance on what's necessary. There's a reason they've been in business since the 70's. Can't recommend them highly enough.

Had to return a few times but they was kinda working me in I still recommend them. Let me clarify this statement instead of changing it. When I say return a few times I mean too fix several problems. Only once was something unfinished properly on my alternator/battery, and had to have it towed back. No extra charge but I did feel that they should've covered the TOW TAG.

Charged me $400 to fix a bad wire going to the AC clutch (no parts). At $85/hour that means it took them almost 5 hrs to fix. I had looked at the problem before I brought the car in and had narrowed it down to the AC clutch so I asked when i pick it up if it was on the ground or power side. He wouldn't tell me. When I looked under the car I could see where they used a wire jumper like whats used for connecting trailer lights to connect to another ground wire that must have been good. I had expected 2 to 3 hundred but with the mechanic refusing to answer a simple question left me questioning.

Russell Brothers Auto is the best repair shop in this city hands down. I have been having my vehicles serviced there for over ten years. They have kept things running that others have said could not be fixed, or a dealership suggests that it's time to purchase another vehicle. They work on any make and model of vehicle and can perform any type of maintenance from fluid changes, up to engine replacement.

The staff is friendly and the service top notch. They have always had my vehicles ready the same day I drop them off. The value cannot be beat. They do not suggest needless services just to pad an invoice, if your car is not running or something electrical doesn't work, they will immediately get to the heart of the problem and take care of it. They stand by their work and I will wholeheartedly recommend to anyone if you need your car repaired take it to Russell Brothers, you won't be disappointed.

Best place to get my truck fixed. I took my truck in at approximately 12:30 and they were done by 3:00. Excellent prices, friendly guys, really smart. They know what they are doing and are honest to their prices. They are awesome all around. We will continue to keep taking our vehicles there.