ROOpair Specialties is a complete independent Subaru Repair Facility in Tacoma devoted to providing you with the very best in customer service and quality workmanship. Our low overhead means that we can pass the savings on to you by offering prices far below the dealership and often less then what our independent competitors charge. Our shop's small size promotes a friendly atmosphere where we can get to know you and your car personally. We value all of our customers because we know that the best advertising comes through word of mouth.
Services
We offer a 12 month, 12,000 mile warranty on parts and labor so that you can feel confident that we stand behind our work. We provide all scheduled maintenance to fulfill factory and extended warranty requirements. In most applications we'll use genuine Subaru parts, however in some cases we'll upgrade to better than original equipment.
We came here for a second opinion after the dealership told us of a major problem with our car. This place had been highly recommended by a close friend. Josh was great with explaining what was or wasn't needed and when repairs would be recommended. Quite refreshing to find such an honest and down to earth local business!
Maybe you're just learned that your Subaru needs major repairs so you're thinking that it's time to upgrade to a newer model or maybe you need an entirely different vehicle. We can go over the details to help you determine if it makes financial sense to fix your Subaru or if it would be better to put that money towards buying a different car.
If you are looking for a great used Subaru please visit our sales location, Roosales, in downtown Puyallup. Every Subaru that we sell at Roosales has been thoroughly inspected at Roopair. We make sure that all necessary repairs are done as well as all scheduled maintenance prior to it being offered for sale. We also provide a full repair report detailing all repairs we have made and every vehicle comes with a hassle free thirty day power train warranty.
Reviews (9)
Jack Pierson
Jun 05, 2022
Colin P.
May 26, 2022
After reading all the great reviews I was pretty confident in this shop. I guess there's an exception to every rule. I noticed an oil leak coming from the passenger side timing cover. I assumed it was the cam/crank seal so I had the timing belt and associated parts/seals replaced, even though it was about 10K miles early. $1,800 the work was done. 2 months later, I notice the leak back again. Josh thought maybe it's the power steering fluid since he noticed it was seeping back when they did the timing belt work.
It looked like oil to me, but they're the professionals so I let them do what they need to do to find out what it is and where it's coming from. Josh had me bring the car in so he could take a look. They added UV dye to the PS reservoir and asked me to come back in 2 weeks. I returned, no dye found where the leak was coming from. He asked me to come back a week later so he could take it apart to get a look in there.
After most of the day in the shop, he said it was 'bone dry' in there, showed me pictures, and I took the car home again. Some time later, the leak was back. I asked some people on the internet where it could be possibly coming from if not the cam seal. I ended up replacing an o-ring on the front of the cam. No luck, leak was back. Someone else recommended adding UV dye to the oil.
I bought a $9 bottle and what do you know, found the leak coming from the intake cam that Josh said was 'bone dry'. It obviously wasn't. He was adamant that it was power steering fluid leaking in there and wouldn't touch my car until the PS pump was replaced. Why they didn't add the UV dye to the oil is a mystery. Anyway, I'm sure all the other good reviews are well-earned, but I have lost my trust in them and won't be back. Follow up: The part has been replaced by another shop and is confirmed to be the fix. Oil leak resolved.
It looked like oil to me, but they're the professionals so I let them do what they need to do to find out what it is and where it's coming from. Josh had me bring the car in so he could take a look. They added UV dye to the PS reservoir and asked me to come back in 2 weeks. I returned, no dye found where the leak was coming from. He asked me to come back a week later so he could take it apart to get a look in there.
After most of the day in the shop, he said it was 'bone dry' in there, showed me pictures, and I took the car home again. Some time later, the leak was back. I asked some people on the internet where it could be possibly coming from if not the cam seal. I ended up replacing an o-ring on the front of the cam. No luck, leak was back. Someone else recommended adding UV dye to the oil.
I bought a $9 bottle and what do you know, found the leak coming from the intake cam that Josh said was 'bone dry'. It obviously wasn't. He was adamant that it was power steering fluid leaking in there and wouldn't touch my car until the PS pump was replaced. Why they didn't add the UV dye to the oil is a mystery. Anyway, I'm sure all the other good reviews are well-earned, but I have lost my trust in them and won't be back. Follow up: The part has been replaced by another shop and is confirmed to be the fix. Oil leak resolved.
Sarah Bell
May 23, 2022
Roof repair is for Subarus to get worked on the mechanic there I can't remember his name but he is awesome he is always all for the customers first come first serve you never have to wait he's always on top of it never wait that's the place to go for Subaru lovers highly recommend repair to get your Subaru repaired
Maryam Mojarab
Feb 10, 2022
Dan Schmidt
Jan 24, 2022
Genuinely impressed by the honesty of the guys at Roopair; they want to help you out-not rip you off. If you're questioning why something costs what it costs, ask them. They'll offer a fair and factual explanation without getting defensive (like some smaller repair shops do). I highly recommend anyone with a Subaru go here before anywhere else. I brought in my Outback for a trip check and was provided with an honest assessment of what actually needs work. My car was in and out in less time than quoted, and the bill was for a reasonable amount considering the apparent quality of service.
Brett Stevens
Jan 16, 2022
Paul Marshman
Dec 11, 2021
Kelso Pickett
Oct 13, 2021
Ross Elstrom
Sep 07, 2021
I have had great experiences every time with Roopair. Josh was able to diagnose a couple problems, give accurate estimates, and fix said problems. Won't be taking my Subaru anywhere else. It was really tough finding an new mechanic after Hawk's Asian Auto Repair in Fife closed. Although the rate is a little more than Hawk's (not by much), definitely felt like it was justified with the overall thoroughness of Josh and company. Definitely recommend Roopair for all your Subaru needs.
