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Rocket Towing When you are in need of roadside assistance in Oakland, CA -you can count on Rocket Towing! We offer quality, fast and efficient services for all vehicles, from a flat tire fix to an emergency towing. Our auto towing technicians can handle any roadside assistance situation, and our 24/7 dispatch service guarantees they are fast to respond. Call us for all your auto towing and roadside assistance problems.
Served areas
  • Oakland CA,
Highlights and features
  • Flatbed Towing
  • Battery Jump Start
  • Car Lockout Assistance
  • Motorcycle Towing
  • Accident removal
  • Emergency Towing
  • 24/7 Roadside Assistance
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Services
Rocket Towing is proud to have been part of the Oakland community years, so we are happy to offer the years of experience we have gained to all Oakland Drivers. We want to take care of our Oakland customers and provide you with confidence that your all of your car dilemmas will be taken care of right.
Rocket Towing was established with the intention on being Oakland's most trusted towing and roadside assistance company. We perform our services with the cooperation of an independently owned and licensed tow truck operators. When a roadside emergency takes place, we'll be there rapidly to help get you safely on your way.
Oakland Emergency towing can mean a lot of things. To Rocket Towing, it means a dispatch service ready to provide 24 hour towing at the touch of a button. Day and night towing guarantees that whenever your emergency happens we are ready! Our 24/7 dispatch service is always on call, which means we can promise fast response times to all Oakland drivers.
Transporting heavy equipment from one site to another can be a challenge. If you have extensive construction work to complete for a private project or run your own business, moving gear may seem like a time-consuming task you would rather do without. But arranging transportation for your machinery and heavy equipment doesn't always have to be a time-consuming hassle.
Hooking a trailer up to your own vehicle and driving it from one city or state to another takes time, effort, equipment and gas. The costs can mount up if you choose to tow your own trailer, so why not let the experts handle it instead? At Rocket Towing, our trailer towing service is the perfect solution to get any type of trailer exactly where it has to be without transporting it yourself.
Reviews (30)
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Jim L.
May 21, 2022
SCAM WARNING I called for a tow when my tire blew on the freeway. After multiple calls to this and four other tow companies in Oakland, I realized all of their numbers were answered by the same two people. They strung me along for an hour and a half, telling me the truck was on the way. It never showed, no one ever called, and I had to find an alternate solution to being stranded with a flat. DO NOT USE THESE PEOPLE. THEY ARE SCAMMERS!
Nicole M.
Jan 03, 2022
The driver literally got in his car left us and our car door open and drove at 1:30 am. after telling us he would need about TWO more hours to make a copy of the key, this was already an hour in - he also appeared to be on drugs walking in circles around his vehicle & had a his girlfriend in the car They did take a credit card # which no other place was asking for - BEWARE
Kelly Askew
Dec 28, 2021
First time I called these guys, was impressed with the professional service and the fast arrival. The technician fixed my flat tire within minutes. It was a blessing! Service: Tyre change
Jonah Walser
Dec 09, 2021
This business is scamming its customers. Gives you one price on the phone and raises it as soon as your vehicle gets hooked up. Not sure what makes them think treating customers this way is acceptable but it was genuinely one of the worst experiences I've ever had with any business. My driver was amazing and understood why I was angry, not because of him but because the company he works for has absolutely horrible ethics. Will contest charges with bank. BOOOO SHAME
Jillian B.
Nov 17, 2021
About a week after I gave my card info to this company over the phone, after not wanting to, and feeling weird about giving my zip code, I started getting charges to my account. The man who came out to see me and change my tire at the time of service asked for way more money than the guy on the phone (who may or may not have just been spending my hard earned money on ubereats) said it would be, then reduced his price when I told him I didn't have enough cash. I waited over an hour to get ripped off twice. Maybe make a different choice.
Thomas Finch
Nov 07, 2021
The call center at Rocket Towing pressures stressed out people to hand over their billing information immediately. They state that you won't be charged until service is provided. but then state that the cancellation fee is the full amount of the service. They say that it will be two hours until someone can be to your location. but then that they have to charge the full fee because someone is "already on their way".

Don't buy it. When pressed on who was dispatched, when, and where, they hung up on me. When I called back, they admitted no one had yet been dispatched, and refunded my money. They wasted almost an hour of my time on what was already an incredibly busy and stressful day, and would have taken my money too if I weren't persistent about it.
Sally Elias
Nov 02, 2021
Guy was very professional, quick, and efficient. Definitely will use his services again! Service: Special vehicle towing
Cynthia Balandran
Sep 03, 2021
This is the towing company that has a persons back they were able to come to me and change my flat tire within 30 min I am so glad I found them and will for sure use them whenever I run into a problem mechanical wise and how helpful the guy Kevin was he was very fast and respectful I would and will recommend them to my co-workers and friends and they dont charge as much as other places.
Jimi Ajayi
Sep 01, 2021
Martin C Jr. saved my life man. An absolute genius and class act. I was stuck in the tghtest underground basement in the bay and this man calmly pulled me to safety in 30 min. I'd been stuck for 4 days. He's the only one that could help. Martin is superman.
Marisol Gomez
Aug 28, 2021
Vey friendly driver that communicated along the way. Came in a timely manner. Good price considering how far the tow was. Lowest price I could find Service: Car towing
Thomas Owczarzak
Aug 18, 2021
Critical: Professionalism Quoted $134 maximum but driver announced on arrival that it would be an extra $100 for my specific vehicle. I told them what kind of vehicle it is. Disgusting bait and switch. Service: Car towing
Miguel Hernandez
Aug 11, 2021
Critical: Professionalism, Punctuality, Quality, Value Bad communication told me a hour wait, called back said 15 minutes waited on hold for 22 min just for them to tell me an extra 35 min and a cancellation fee? For they're mistakes is unbelievable to me very bad work
Natalie Sarahie M.
Aug 04, 2021
I would rate a Zero but I don't see that option. This is definitely a fraud service. They tell you one price on the phone and next when you about to reach your destination they are changing the price left and right, not even knowing the true value of a towing transport and labor. Would not recommend to annoy one! Definitely keep caution of this service. beware.

To Rocket Towing - don't even try giving me an apology for your unreliability and unprofessionalism. We are all adults here and how many times people have to give your service a star or less (if they could) on your service. You should just cancel your service before you really piss the wrong person off. Have some integrity and put some respect on your business.
Kev Kevkunnn
Aug 01, 2021
My car broke down in front of Oakland's children hospital. My aunt and I spent about half an hour calling for towing services to see what the rates are at for the services nearby. This was the place with the best rate. The towing car came in about 25 minutes of dispatch and the car got to the destination safely. No complaints, got the job done at the best price around.
Warren V.
Jun 15, 2021
3 1/2 hours later still waiting on a tow truck I had requested the day before. Company keeps saying they're 10 minutes away and won't let me get a refund
L. R.
Jun 02, 2021
I contacted the company to have my motorcycle towed from Oakland to San Leandro. I explained to the dispatcher that the motorcycle had been damaged because I was involved in an accident, and the front fender is smashed into the front tire and pushing would be difficult. I was told the driver would meet me in 45 minutes. After 1 hour I called for an update, the dispatcher advised it would be 20 minutes.

Fast forward to 2.5 hours later, the driver called and said he was outside. I walked outside, no tow truck or driver. I called him back, he was given the wrong address. Finally, he arrived with a flatbed tow truck but didn't not have a motorcycle dolly (fender is pushed into the front tire). A friend at work had to assist with moving the motorcycle (I couldn't because I was injured from the accident).

The Road King is finally secured and ready to go. We arrived at the location and needed assistance from a stranger to down load and push the motorcycle. The driver was apologetic and professional, but the overall service sucked. I want to mention that the truck was not from the company I called and it was out of Union City. I picked this company because they stated they were located in Oakland.
Kaija Gamble
Apr 29, 2021
VERY EXPENSIVE for a simple tire change. The price was over $150! Then they send you someone who does not speak English, so you can't understand what they are saying. And then after taking your card information up front before the driver even arrives, the driver tells you you have to pay cash. Umm then why was my personal card information required over the phone and why wouldn't someone tell me I needed to pay cash? Very disorganized and poor communication between dispatch and driver. Unprofessional. I will not be using this service again.
Atieh Y.
Mar 17, 2021
I needed help with a car jump start and they said they'll be there in 20-30 minutes. I called several times and they left me on the line waiting for several minutes. At the end they responded more than one hour later to say they'll send someone in 20 minutes. Worst experience ever. I called to cancel after 1 hour but still couldn't get any response from them!
Steve W.
Oct 19, 2020
I made an appointment for a tow 10 days in advance, with pickup time between 9 and 10 am. At 9:30 on the day of the tow I called to confirm they would get here by 10, no later, and they assured me they would. At 10, when no one showed up, I called back to get a status and was told they were going to be here in 5 to 10 minutes. After 20 minutes when no one showed up, I called back to get a status.

The person who answered the call redirected me to someone else, who put me on hold for 10 minutes before I hung up. Called them back to see why I was being put on hold, and they again placed me on hold when they tried to get a status. After another 5 minute hold, the receptionist finally came back on and said the driver would be calling me. After receiving no call from the driver for 10 more minutes, I contacted another tow service who agreed to come out within 1/2 hour and tow for 20 less than I had agreed to with rocket towing.

As soon as I got off the phone, rocket towing arrived. The driver said he didn't know he was supposed to call me. OMG what a runaround. would definitely Not recommend this towing service, they are terrible at communicating.
Molly R.
Sep 11, 2020
Got there on time and towed my car to the place I asked for the agreed upon price. Shout out to Moises! thanks for towing my car and being so chill. I know you are a contractor bc your truck had a different name but I hope you see this and I hope the powers that be give you more money without passing the cost onto me
William A.
Jul 22, 2020
DO NOT CALL THIS TOWING SERVICE. They will rob you. My car broke down close to my apartment in a PG&E work area requiring me to tow my vehicle prior to 7am the following day. I scheduled a tow truck driver from a different service to tow my car at 6:30am. The tow truck driver ended up arriving 30 minutes late but within that time frame I called Rocket Towing to schedule a tow truck from their service to tow my vehicle as I was worried that the initial tow truck (from a different service) wasn't going to show up. However, shortly after I scheduled Rocket Towing to come out to my car, the initial tow truck driver messaged me that he was still coming.

I called Rocket Towing back, literally 13 minutes from when I first called them (saved a picture of it on my phone), and they told me I needed to pay a $50 cancellation fee. It had not even been 15 minutes, and they were telling me I needed to pay $50 to cancel which, by the way, they NEVER told me about $50 cancellation fees during the initial phone call to Rocket Towing. Otherwise, I would not have booked it or at the very least, I would have cancelled the other tow truck driver.

On top of that, the tow truck driver who I had initially called, said that towing service actually gives him jobs and that it is common practice among tow truck drivers to not charge if a person calls and cancels in less than 15 minutes from the booking. THIS PLACE WILL ROB YOU. DO NOT CALL THEM. Rocket Towing, I work in healthcare. I have dedicated my life to taking care of people and have spent many nights away from my family in the hospitals despite extreme exhaustion to make sure my patients are alive and safe when I was in residency.

You may not be dealing with people's lives but why can't you live up to an equivocal level of integrity with your job? How can you people live with yourselves taking $50 dollars from someone who needs help, struggling to fix their car, in the middle of a recession when you didn't even tell me about the $50 cancellation fee when I first called you? Shame on you.
Cynthia Martin
May 19, 2020
Awesome Service. I live in Bakersfield CA. Arnoldo took care of all my towing and paperwork needs. I really appreciate his patience, and kindness. Our car was totaled my son was okay thank goodness, and Arnaldo made the towing process an easy one from home. Thanks Again Arnaldo
Aaron D.
May 28, 2018
BEWARE, this business does not state this at the time you call to arrange a tow, but there is a $49 cancellation fee which they assess even if you immediately call back and cancel the tow. Customer service team was inept and rude. I've learned to cross reference reviews with Yelp because they obviously had a bunch of employees and friends post 5 Star reviews on Google.
Sarah G.
Dec 21, 2017
I also wish I could leave 0 or negative stars. My car was not able to start after a long weekend away at a family funeral. My husband called this service to help, and after 20 minutes of attempting, they were not able to jump the car. They quoted me, rudely, between $150-$250 for a new battery & said they "aren't mechanics and can't help figure out what is wrong, " and I sent the driver away, and instead called AAA.

Within 20 minutes, a AAA driver arrived at my home and jump started the car on the first try. Rocket Towing still charged $50 for this service (after initially charging $134 and only refunded $85 after I called to complain) when clearly their mechanics were at fault. I am truly disappointed that this company preys on people in rough situations. Do NOT use them unless you are interested in being financially exploited when you are in a vulnerable situation.
Nandi H.
Aug 16, 2017
Thanks to Danny at Rocket Towing I got my car towed in no time. I would definitely recommend to friends and family, they are super affordable and polite. When Danny got there he made sure I was ok and asked me if I needed anything. If I ever need a tow again I know who to call
Kenisha T.
Nov 21, 2016
I want to give 0 star but, that is not a options. I was on 580 freeway and my audi a8 starting running hot. I exited the freeway on simanary and called around for a tow truck. Rocket towing quoted me $150 and a 30 minute wait a little after 3pm. The tow truck called me back and said because of the car he needed a flatbed tow truck. I called Rocket they let me know that they would dispatch another truck.

Its after 7pm and after 3 times i have called to find out why the truck is not here i was told they had a issue and has to dispact another truck. They are unprofessional and have no customer service. Avoid this company if you want to get your car towed because they will never come. And shame on this company profiting from customers paying fir service that pays the employee saleries and keeping them operating and having the nerve to be rude and think it's funny that i have been waiting in the car in the rain for hours with my kids trying to get towed. I recomend mickies towing and was out to my car in 15 minutes and only charged me $100 bucks.
Andrew P.
Jun 02, 2016
Don't use these guys because they use these guys: http://www.yelp.com/biz/24-hour-towing-richmond?utm_source=ashare&ref=yelp-android
Erica Bailey
Very nice service, quick and reliable at any time. Best tow truck service around. Highly recommend.
Fernando Francisco
This is one of the most reliable and efficient towing company I have used. The service is outstanding and the driver is very friendly and respectful. I would recommend this company to anyone interested. Keep it up!!!
Romario Gomes
Processional And friendly And best of all great price. Truck driver was Very polite And got me back on the road quickly. Totally recommend their service.