Rob's Truck & Trailer

I got hit in my van, I took it to Robs Collision, I was dealing with Orlando, He was GREAT, He gave me an estimate that I thought was fair, I dropped my truck off this morning. It was done same day. I picked it up, You cant even tell it was hit, Thanks, for keeping your word when you said it would be done today. I will use in the future, Hopefully any time soon. Thanks, Orlando!

We live in our motorhome and had to get a hotel room. They worked us in quickly and got the transmission service completed during advised timeline. We also had them check out an issue with our slide. The 2 RV specialists couldn't agree on the issue, so they said best to take RV repair shop. They didn't want to make it worse. Appreciated their honesty!

Great group of guys. Car was towed here by chance from an accident with a good bit rear end damage. Car took a while to repair, but the guys kept me posted along the way with straightforward updates. They sorted out all the issues, and the car came back looking and running like brand new again. Can't complain with real results. Service: General repairs & maintenance

Rob's straight up lied to my face. Told me to pass inspection I needed a new control arm/ball joint, plus an 02 sensor. 600 dollars in labor to install said control arm. I held off and went to a garage closer to me. Turns out I didn't need a control arm or a ball joint. All I needed was front brakes, and an 02 sensor. So yeah. They lied to me. And that means they'll probably lie to you too.

Do yourself a favor and find an honest mechanic that will fix what you need. My car is great now, inspected, and my total was half of what Rob's expected me to shell out for this imaginary control arm. Will never go here again.

My VW Golf was rear ended on Thanksgiving day. There was some damage on the bumper. After search VW certified bodyshop, I found this one. Surprisingly, many VW dealers are not in that list. I called them asking for their hour, hoping I could find a time working for both my wife and I to drop off the damaged car. The receptionist told me they may give me a ride back.

So I went there, Orlando gave me the ride back. In fact, he was the guy who has been handing the case. Although the insurance company quoted a after market bumper. Orlando negotiated on my behalf and ordered an OEM part from the dealer. After a week, the car was repaired, which looks like new. I am very satisfied with their service. I am recommending this bodyshop to everyone.

My husband was in an accident about 3 weeks ago. This was our 1st accident between to 2 of us. I had no I dea where to start. My husband went to the hospital and our car ended up at robs I spoke with Cris words cant express how at ease he made me feel from day one. He explained the process assured we were in good hands he even handled everything with the insurance company.

When i say this entire process was painless i literally had no worries. We just got the car back and it look beautiful im so impressed. They even detailed the car my car look like i took it fresh off the lot.! The piant job so great. I could go on for days thanx Cris and to the entire Robs auto and collision i am definitely spreading the word work like this is hard to find

Took my vehicle here for no heat. Had my car from 9 am until they closed. The job still wasn't completed. They rigged it so I would have some heat in the car. They tried blaming part of the problem on the control head for the HVAC. The control head was replaced with a factory-refurbished control head right before and was working fine with the A/C, so there's no issue there. Rob's charged me nearly $1,000 for a job that wasn't completed! When I contacted them about completing the job, they were going to charge me even more! I would not take my vehicle here. Definitely go somewhere else!

My husband's car was towed by Rob's after a cone hit and smashed his windshield on 95. After getting the car back to the shop, the driver took my husband home, over 45 minutes away. We hired Safelite to fix the windshield the next morning and went back to Rob's to pick up the car after hours (in the rain), only to find that the windshield wipers were not replaced correctly and didn't work at all.

At the end of his day (it was almost 8 o'clock), the manager at Rob's turned the lights on, pulled my husband's car into the bay and fixed the wipers so we could get home! I cannot thank everyone at Rob's for their excellent customer service and for going out of their way for us!

When I broke down on the PA turnpike, AAA was not authorized by the turnpike to tow my car. I was forced to use Rob's to tow. The tow truck guy who came to pick me made it sound like he was helping me out with the cheapest options available to me. I chose to have my car towed to Rob's to be repaired and they wanted to charge me $150/hr just to diagnose my car.

Customer service is awful. They have literally 8 different phone numbers and no messaging machine if you call after hours. This company clearly does not care for their customers.