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At Rich's Auto Body, we pride ourselves on our reputation for delivering top quality repairs at reasonable prices. We are driven to succeed and have a hunger for knowledge. For over 37 years we have gone the extra mile to help our customers in handling the entire insurance claims process and offer a written lifetime warranty on all repairs performed.

Our highly skilled team of specialists are qualified to repair any make or model vehicle on the road today. We will restore your automobile back to pre-accident condition safely by using the latest technology, equipment and quality refinish materials, as we follow all OEM repair procedures to do so.
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Learning auto body from his brother in law who owned a shop in Neptune, Rich Crompton started Rich's Auto Body by sharing space with Geschke's Garage. The gas station was eventually purchased by Rich who turned the entire space into a body shop in 1982. Rich Sr. has seen the industry change tremendously over the years but says that Rich's Auto Body and their big red sign will always be a mainstay in Asbury Park. Rich Jr. literally grew up in this business. Running around the shop as an infant and at the age of 5 he began racing at Wall Stadium.
When your vehicle is damaged, whether it's a minor scratch or a major collision, getting through the claims process can be exasperating. We have developed the Mobile Claims/Estimate Service to make life a little easier during these difficult times. Take the time to explain how the claims process works, so you can make good, informed decisions for you and your vehicle in a relaxed setting. Set up a rental vehicle, when applicable, to meet you at your home, office or another location most convenient for you.
If you choose a DRP (direct repair shop), your insurance company dictates to that shop how to repair your car. It is no longer the shops decision on the best methods to put your car back to pre-accident condition. This is the incentive for your insurance company to save themselves money by choosing your repair shop.
What does my insurance company mean when they say preferred, selected or direct repair program?. This means that a body shop (or collision repair facility) has agreed to sign a contract with an insurance company. This contract guarantees a select amount of work is done for the insurance company in exchange for concessions on how the shop repairs your vehicle.
Reviews (16)
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Dinah Solivan
Apr 04, 2022
Rich's auto body shop was very professional, kind and helpful. Highly recommend them. Service: Body & Trim
Tyrone Boyd
Nov 20, 2021
After the accident I didn't think they could make my truck look like new again but I was pleasantly surprised at the results. My truck looked the way it did when I first bought it.
Kristen Zaccardi
Jul 25, 2021
Rich and his staff are the best you can get in Monmouth County. Their attention to detail, care for their customers and the job they perform on your car is nothing but a 10/10. Rich is extremely personable and made me feel a lot better after talking through the process of how he was going to fix the repairs. I was hit in my brand new car and had several issues that needed to be completely replaced.

I was hesitant to go anywhere but a VW dealership and boy, was I wrong to think that. He was quick, efficient, EXTREMELY professional, meticulous and my car looked better than when I bought it! If you want a professional with an amazing team, you should be coming to Rich's Auto Body. I will be sending all of my friends and family to him after my incredible experience.
Jay Liquori
Mar 13, 2021
Brought my car to get bumper damage fixed after the person who hit eme left his contact info. Rich was super pleasant on the phone, broke everything down for me, not owning a car in almos 20 years. The estimated time for it to be done was accurate and he dealt with the insurance company for financial info. Car looks great, super happy.
Bob B.
Jan 19, 2021
I highly recommend Rich and Rich's Auto Body. My car was rear ended, with Progressive Insurance first giving a ridiculously low repair estimate. Rich came in with a more accurate estimate, and then with further inspection decided it needed $8200 of repairs. Progressive tried to total the car (which was in excellent condition otherwise), but Rich informed me of how I could keep the car less the salvage cost.

He worked with me to adjust the cost. The result is that my car looks like new and I didn't have to go through the extra financial cost of finding a replacement car. I value his expertise and guidance on how best to repair my car and deal with the insurance company, and also for the skill of his body shop and workers in repairing my car. Highly recommended!
Jane Cushing
Oct 25, 2020
Everyone at Rich's Auto Body did an excellent job! Fixing my new truck after a small accident was so easy and the experience at Rich's was so efficient and stress free. You have the Cushing family as one of your new forever customers. Thanks for all your help! Service: Body & Trim
Felix P.
Jul 15, 2020
My leased Jeep had a dime sized rust spot that they took care of at a great price and in one day. Great service.prompt.convenient. Rich is a great guy. Highly recommend.
Wpr Jersey
Mar 09, 2020
Went in for some minor work to be done for my cars lease turn in. Rather fix then have the dealer charge me out the nose. Rich and his staff took care of it and probably saved me hundreds. They are always available to answer questions along the way and the work is amazing. Great job guys. Thank you so much.
Stephanie L.
Mar 02, 2020
Rich.is. AWESOME. Rich came recommended via an online social forum. I'm so glad I went to him for my car repair post accident. He's quick, thorough, and really treats his customers well. He was quick with updating me on progress and made sure I understood each step of the process.
Colleen C.
Nov 15, 2019
Rich and his crew are wonderful to deal with! They make the process so easy and I have nothing but respect for them. Thank you for all your help and making my car look good as new. I will never take my car anywhere else!
Saulo B.
Aug 09, 2018
Not a trusted place. My bike was stolen and they brought it to them. A $2000 bike he gave me two options. $1000 to release it or just bring the tittle to him.
Rebecca C.
Jul 11, 2018
The entire process of getting my car fixed was easy and it looks great! They did a great job of coordinating my car rental. Will definitely go back if I need additional work done.
Doug T.
Jun 12, 2018
I had a wonderful experience with the team at Rich's autobody. Fast, friendly, and courteous service. My car looks like nothing ever happened. Great attention to the details. I highly recommend Rich's Auto Body
Jack Lehmann
Jan 24, 2018
After having been hit I took my car to a competing auto body shop. The damage wasn't extensive and they wanted to just "pop out the dent." This, combined with a low-ball offer from the opposing insurance company was completely unsatisfactory. I took my car to Rich's Auto Body based on reviews and boy am O glad I did. They basically fought for me and won.

Rich and his staff of this family owned business were extremely friendly, empathetic, and professional. Trust me, this place is where you want to go, if you don't want to be treated like the insurance companies treat you.
Bonnie Preston
Apr 18, 2016
Awesome Customer Service! I was amazed at the personal service. Rich and his staff took care of everything, dealing with the insurance carrier, the car rental vendor and working within my time frame. I was involved in a minor accident with fairly extensive damage, my car was returned like it had just been driven from a new car dealer. I am one very satisfied customer and HIGHLY recommend Rich and his team.
John E.
Jun 17, 2014
I was asked by my cousin who is 90 years old to help her get her car repaired after she damaged her bumper and fender. After visiting three auto repair shops I decided to use Rich's Auto Body because I was impressed by the straight forward approach, suggestions as to how to reduce repair cost and the estimate was reasonable. I told Rich that I would bring in the car for repair in a few days and he said he would order the parts so that they could get started as soon as the car arrived.

About a week later I went to my cousin's place to pick up her car and bring it to Rich for repair and she had changed her mind and said she didn't want it repaired. I didn't know what reaction I would get when I called Rich to tell him but at a minimum I thought he would say there was some charge. I was pleasantly surprised however when he said he had ordered parts but he would return them and there would be no charge!

Although I did not have a car repaired at Rich's Auto Body I learned that this business which is run by a father son team is of high integrity. I will go out of my way in the future to bring any repair business to them.