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Ray's Automotive Service Center Welcome to Ray's Automotive Center, your Toyota, Lexus, Honda, and Subaru maintenance experts in Columbus, IN!. If you're looking for outstanding service on your Toyota, Lexus, Honda, or Subaru, look no further! The Ray's Automotive Center Family has been serving Columbus, IN for over 50 years. Here at Ray's Automotive Center we specialize in working on vehicle brands we are passionate about and perform one-on-one consultations in order to provide you with recommendations tailored to you and your vehicle's needs.
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Reviews (10)
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Courtney M.
May 11, 2022
The moment every driver fears: you turn the key and nothing. Nada. No response. So, someone comes to jump you and still nothing. Alas, it's not a simple dead battery. I called Ray's and they were totally upfront letting me know it would be a week before they could look at the car, unless they had a cancellation. I decided to go ahead. They would also keep the car in the locked back lot for me, so I only had to pay for 1 tow.

Imagine my shock when the lovely clerk called the same day to let me know that they had noticed the window was down, and since there was rain in the forecast, their technician wanted to get the window up. They had a few minutes, and hooked up the car. They were able to run a diagnostic, as well as discover that it was a bad battery. Changed it out for me, and I was lucky to get the car back the same day! The whole experience was very positive.
Virginia Moats
Apr 26, 2022
Friendly, efficient, reasonably priced. Did not try to sell me new tires that I didn't need like the Toyota dealership. Services: Oil change, Air & cabin filter replacement
Doug Bell
Mar 26, 2022
Ray's Automotive gave me every reason to trust them. Two repairs so far on my 2014 Town and Country. The first was a slipping belt. They replaced just the belt, and told me they did not replace the tensioners as they were not making noise. The bill was a lot less expensive than I expected. They said come back if it makes noise. Well, it soon did make noise.

I figured it was the tensioners. After they test drove it, they quizzed me about the circumstances when I heard the noise. They asked me if I thought maybe the noise came from the back. I realized I really couldn't tell where the noise occurred. They said they found brake problems in the back. One caliper was frozen, and the pads were worn down to 2mm.

The other side was ok, with 8mm of the original 10mm remaining. They said I just needed to replace the pads and caliper on one side, the rotor was ok, and since it's on the rear, I didn't need to touch the other side. Compare this to a recent repair on my 2013 Accord by another shop. Exactly the same problem. The other shop told me I needed to replace pads, calipers, and rotors on both sides. The bill was almost triple what Ray's charged me for the Town and Country. I'm impressed. Honest and competent. Just what I'm looking for.
Paul Ryan
Mar 12, 2022
Very friendly staff and timely service for an oil change on my Outback. Service: Oil change
Engi
Mar 11, 2022
Very fair price and transparent on all their prices. They never push for any work, but will give you quotes on possible work. I brought my own oil, since I got it on sale. In general, oil change labor = $30, Filter = ~$7, synthetic was $30/ 5 qt, but you can get it normally on sale in Walmart/Amazon for $20/5 qt when you buy 2.
T. L. S.
Feb 23, 2022
Excellent, efficient service of my 2006 Honda Civic. Very courteous and patient, taking time to explain the repair process and answer questions, before and after the service, ensuring I was completely satisfied. Services: Transmission, Steering & suspension repair
David Glesing
Jan 16, 2022
Have always had great experiences at Rays. Stuart and Annie are very professional and explain everything thoroughly.
Brad Robertson
Jan 11, 2022
Ray's is the best around - they are quick, courteous, and very affordable. We were recommended by dear friends to take our cars there, and we won't be going anywhere else! Service: Oil change
Tim Myers
Nov 05, 2021
We have been using RAYS for several years. They always provide excellent service, they provide the "hometown atmosphere" which I appreciate, and ALWAYS have gone over/above to accommodate us on our hectic schedule. I will recommend them to anyone wanting to be treated like a cared about customer, and not a $! Services: Oil change, Wheel alignment, Air & cabin filter replacement
Aubrey Jackson-Conner
Sep 12, 2021
I started taking my car to Ray's Automotive several years ago after they came highly recommended by many people. As a female consumer not educated in the field of cars/engines/maintenance. I am so grateful for the excellent customer service, explanation of services needed, quotes, and honesty about what my car needs to keep running safely for my family! Stuart and Annie are awesome as well as the rest of the staff! Thank you so much Ray's Automotive!