QUALITY TIRE & AUTO SERVICE LLC - Cooper Tire

I usually do not write reviews of any sort but the experience I had with Quality Tire and Auto today has changed that. My wife was traveling for a new job to Minnesota from Austin when she heard a strange noise and the car shaking. She pulled over and called me so I can see what was the problem and I assumed it might be a tire issue, so I called local shops in the area and explained to them the problem and no one was able to work her into the shop.

I called Quality Tire & Auto and spoke with a young lady named Jenifer and told her my situation and she was able to get us in even though my wife was 20 miles away. The level of service we experienced with this shop is better than I ever expected. Even better than a major chain. The young man diagnosed and replaced a defective tire that was causing the problem fast.

I know they were busy just like the other shops and they still made accommodations to help a stranded person. I am thankful for everyone who help my wife get back on the road and made sure she was safe to continue her trip. Places like this is what keep America running. I will definitely continue to do business here in the future. Thank You Quality Tire & Auto and to your staff as well.

I am so impressed with this establishment. I dropped my son's car off there to be serviced and when they called to tell me it was done I had no way of picking it up. They closed at 5, I worked until 5, and my son and husband are out of town so I had no one to drive it home. Yes, this was poor planning on my part but that didn't phase them at all. The owner said he would stay open until I could get there and then he would drive my son's vehicle back to my house and then I could drive him back to the shop. While this is unconventional, I had no other option. The customer service was impeccable. We will be bringing all of our vehicles there from now on.

Randy and Jeff of Quality Tire in Belton Texas deserve five of five stars. I went to them to have my tires balanced to help eliminate possible causes of vibrations in the steering wheel. While balancing the tires did not resolve the issue, they were very good about taking the time to be thorough, and communicated with M&B Auto who is also helping to definitively find the cause and remedy.

One thing that struck me as odd about the shop was the cleanliness; even the restroom was clean. I don't mean presentable, I mean better than some restaurants. I will give them additional business in the future. I wish I could have bought my tires through them, but I work in Killeen and had a tire delaminate, which forced my hand to get tires in a hurry.

It is worth making the drive to Quality Tire for the customer service. I received great service at a competitive price. If you are going to wait while your vehicle is serviced, there is a Valero two doors down, where you can get snacks. Had I known they were a block from a BBQ joint, I would have scheduled my appointment during lunch. Go across the street and there is Mexican cuisine.

This is a prime location to have your vehicle serviced and support other local business. I point out the availability of places to go other than the waiting room, because usually, I feel stuck while waiting for my vehicle; not here, as there are plenty of options within a very short walk. So. Great customer service, clean, and something to do other than sit and wait for your vehicle to be ready. 5 of 5 ***** is a legitimately earned rating.

Always a pleasure doing business with ya'll. Mr. Darren is a PRO! He dismounted my ATV tires off the wheels in less than 10 minutes! I was amazed by his expertise and quality job!

After tearing up the inside of my brand new tires that another shop put on and also said they "aligned" it I went to Quality Tire. Randy was extremely knowledgeable and they found my issue right away. I had put new tires on my truck and repair it. I was so happy with the service and price I brought back my wife's car and our company van for four new tires. This will be my go too tire shop for life!

Good people quality service. Been using them for over a decade.

I have a 2002 Ford windstorm needed some front end work they gave me a price I was happy treated me like family will go back

I had a great experience here. I came in because of a flat tire. I was in and out in 20 minutes. The mechanic who worked on my tire was professional. Will be coming back for future maintenance or state inspection.

Great service, professional and courteous. The people make all the difference, their work is impeccable and on time.

Randy and the team are next level awesome. I try and plan my drive (3 hours) to see them when i need service.

I am very thankful to all the workers at this place, weather was terrible and my tire pressure showed it was low on my dashboard, thankfully quality tire was near by, they rapidly helped me out, my tire wasn't in good condition, they didn't have my size in stock but they went out of their way to find a place where they did which soon was going to close, I was ready to pay with my card for their work and he said " there is not time, they are soon going to close the other shop so just be on your way" he was awesome because I made it just 10 minutes before they closed. They really care for their customers!

I can't express how much I appreciate the service here. Once again they helped us out in a pinch! car trouble never happens when you have nowhere to be, and the guys here worked fast to get us out the door so we could be on our way. Thank you to the crew. Customer service is is a dying trait in many companies, but not with y'all. Keep it up, you will always be our tire guys as long as we live here.

The shop was very impressively cleaned! We were in and out and they took care of us quickly and professionally! Thank you for keeping Reyes Painting and Cleaning on the road!

AWESOME! These people are the real deal. They quoted me a Great price to do a difficult fix. Where able to schedule me for the next day. Did the job while I was at work and had it ready before I got off work. Additionally they fixed another minor problem I had mentioned while they were in there. And Still found a way to save me $$$$. This is my new Car People. Love Love Love them. Thanks Quality Tire & Auto Service. (Not a Chain store, locally owned, Support Small Biz).

This place is great! I bring my car here monthly for maintenance (cause I drive quite a bit for work). The crew is always friendly and willing to answer any of your questions. The crew always has a smile on their face and is willing to answer any of your questions! Especially Randy! Definitely recommend this place to anyone!