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Quality Tire This is my second review of QTS. My wife and I have been using them for several years. They are always honest and deliver excellent services. They just serviced the brakes and suspension on my high-mileage Honda Civic and it now handles like a sports car. Quality Tire Service has been in business since 1959.

Founded by John Jindra, Sr. solely as a tire shop, our dedication to quality and customer care has allowed us to grow and expand over the years. After the first 40 years, we expanded our services by evolving into a complete automotive and light-truck repair facility.
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Justin is a Vehicle Technician at Quality Tire Service and has 15 years of experience in the automotive industry. He started working with us at 15 years old, sweeping floors. His passion stems from his grandfather always owning classic cars. Bob is a Vehicle Technician at Quality Tire Service and has over 20 years of experience in the automotive industry.
With the combination of our new Snap On Zeus diagnostic center we now can reset torque angle sensors, steering angle sensors, brake pedal sensors, anti-lock brake modules, yaw rate sensors and electronic stability control sensors. We have recently added a new Hunter Hawk Eye Alignment machine with an 18,000 lb capacity rack to our shop.
Greg, thanks so much for supporting us with a five-star review. Its been our pleasure to service your vehicles these past 3 years. Our ASE Certified Master Technicians are here for you. All of us at Quality Tire Service are grateful for your business and wish you safe driving. Thank you Joe for taking the time to review the service you received.
Quality Tire Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Quality Tire Service (815) 344-2573 if you have any issues in accessing any area of our website.
Reviews (37)
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Louis Chiodo
Jun 20, 2022
Needed a quick repair on a tire on my Motorhome, was very accommodating and took care of me quickly. I would recommend them to anyone. Thank you Service: Tires
Kevin McGuire
Jun 19, 2022
I had a low tire pressure light on dashboard and air pressure was good in all tires including spare. I thought they were going to need to replace a sensor but John was able to troubleshoot and reset sensor. Always trust these guys! Service: Tires
Dennis McGarry
Jun 17, 2022
Great service. I needed for yours mounted and balanced terry got me in quickly and was out in a couple hours. Great service and price. Even though I didn't buy yummy tires from them tested me like did. I will go back again Service: Tires
E. V.
Jun 15, 2022
This is a Quality place to get anything done to your car! John and his team actually care about the service they provided and it shows. I appreciate his no nonsense approach to what my vehicle actually needs.
Annie Elitzer
Jun 06, 2022
The service was awesome. I had my 4 year old with me and he loved playing with their dog Dasher. They were so easy going & I felt very comfortable waiting. Service: Tires
David Bertulis
Jun 04, 2022
I had a screw in my tire that they repaired where other places would have told me I needed a new tire plus a oil change. Quick service at very reasonable prices all on a holiday weekend! Support your local businesses!
April Kyes
May 16, 2022
From beginning to end, Quality Tire is top notch! Very informative, cost savings and high quality work! We will choose them every time we can! Services: General repairs & maintenance, Tires
Phil Selman
Apr 12, 2022
I got a flat tire. Stupidly, I bright the tire/car into Arlington Nissan to have them plug the flat, they kept the car for 1 1/2 hours, only to tell me that they can't plug the tire, & not only was that tire bad, but they also took the a tire off the car, and I needed two new tires.$685 dollars. My wife knows John from were she works, called him and had to drive an hour, turns out that I didn't need new tires, the flat was plugged by John and he charged $36! They are honest and there work is superb.
Jamie H.
Feb 24, 2022
Excellent service on my new Tires Terry. You made me feel comfortable and took care of me. I will be back again for sure.
Diana Galarza
Feb 06, 2022
First time using Quality Tire, definitely will be coming back! Very fair and nice. The people here are great and accommodating. I was in a pickle and got the help I needed and more! Happy customer and recommend them. First time here a I was in waiting room and a friend of mine walked in - and he's a handy car guy so it was comforting to know someone else I know personally goes to this business for his car work!
Susan Crabb
Feb 02, 2022
They are super friendly and work They did was great. I needed a tow and the company they recommended was awesome. They called told me what needed to be done and they had the car done before the end of the day. I recommend them . Services: Battery, Brakes
Therese Gruszka
Jan 25, 2022
There are still honest merchents out there! This was the most enjoyable and painless purchase of tires ever, and I've been driving for close to 50 years! John was honest and informative. Before he even considered selling me a tire he offered other solutions where possible. When tire repair was not possible, he offered me the cheapest option available without me even asking.

This showed concern for his customes. I appreciated that! The waiting area is clean and comfortable and they are still offering coffee! I would suggest this shop for anyone looking for tires and will surely be back with my other cars.
Collette Vanderlip
Jan 18, 2022
You guys worked on my driveshaft and damaged it and sent me out with a damaged driveshaft beyond what it was prior to my visit. I had to have it fixed by another shop. Who specializes in driveshaft. I paid a lot of money for this repair and only went backwards I am not coming back to your shop ever again. I never asked for a refund when this happened.
Heather Rades
Dec 28, 2021
I brought my car in for an oil change and brake fluid flush. They did the services in a timely manner and the staff is ALWAYS so nice! Would highly recommend! Service: Oil change
Timothy Morris
Dec 17, 2021
They are, without question, the only place to go to for your tire needs! They have always found the tires that are needed for my vehicle and trailer needs. That's why they have had my business for decades and I will continue to do so! Thanks John, and your great team! Service: Tyres
Super Glide
Dec 17, 2021
QTS is thorough, reliable and trustworthy! We are happy with their professionalism and their ability to answer any questions we may have plus guaranteed satisfaction. Very satisfied and recommended. Service: Brakes
Mackenzie Foley
Nov 29, 2021
I have used Quality Tire numerous time with multiple cars. They provide good service and stand by their work. I appreciate their kind communication and excellent craftsmanship. Services: Tyre rotations, Check engine light diagnostic, Tyres, Brakes, Wheel alignment, Brake service & repair
Wayne Maxson
Nov 13, 2021
They were able to get me in the next day considering how busy they were. They gave me a great price on repairing a damaged rim, a flat, and the purchase of 2 used tires. Nice clean waiting room. Service: Tyres
Vincent Desecki
Oct 27, 2021
This was our first experience with Quality Tire and we were pleasantly surprised by the quality of their technical work and the timely nature that they completed the work. We are very happy with our SUV which is now running fine. We would highly recommend them and will go to them again if needed for service on our vehicles. Services: Check engine light diagnostic, General repairs
Valencia Baxton
Oct 03, 2021
Tire Service is honest and has integrity about their car repair diagnosis'. I've been there 3 times. I had a diagnostic test, oil change and now a pressure switch (a/c) issue. I'm happy with their work, which is affordable. Service: General repairs & maintenance
Amy F.
Oct 01, 2021
These guys went above and beyond for us. Our van failed emissions, and rather than just printing out the sheet and sending us on our way, they worked with us extensively to help us actually solve the issue, unlike any other place we've been to before. It was amazing, and in the end, we were able to fix, pass our emissions in a few days time, and everything turned out beautifully. I very highly recommend this place, and we will definitely be back in the future for further work on our van, no doubt.
Alice C.
Nov 25, 2020
Purchased tires for my 5th wheel. Then drove to Florida one tire had a manufacture defect. If you want customer service John of Quality tire is your place. As soon as I called him he made me feel I was his only customer. He immediately went into action and had a local place come right to me to replace the tire. Kept me informed the entire time. I will now go to quality tire in Johnsburg for all my family tires. Can't say enough great things about the place
Charles Y.
Oct 30, 2019
Well this is the first car repair needed since moving from Texas. Went for a simple tire patch.took only the tire for this 15 min repair. 8 hours later it still was not ready. In Texas I would have been done in 30 min. Then the manager proceeds to tell me it will be a few more hours as they have a few jobs ahead of me? Really I was the first person in the door when they open. Are you working on yesterday's work? Are they waiting like me?

Totally too slow and miss managed. Then the real kicker $32 for a tire patch? Really this is $10 in Texas. I asked what was I charged for? He said labor is $30hr! I told him that I watched the guy from the time he first touched the tire and it was 30 min. So it should be $15-$17. He then says that it is a flat rate. The mechanic did do quality work therefore they get to Two stars! Just be ready for a long long long repair times and excessive charges.
Linda M.
Jun 18, 2018
I had spent a fortune trying to get my check engine light to go off so I could go through emissions. I kept getting the small emission leak code which several people told me were very hard to find. These guys did the smoke test and couldn't find the leak so cleaned and resealed all the connectors are voila! The light went out and it passed! Plus it only cost me $100. Wish I had found them earlier. I highly recommend them.
Justin G.
May 22, 2018
Fair prices and a great staff. Also puts out excellent work! Always come here for my tire needs.
Stella J.
Jan 03, 2018
Referred by the Moran Family who's done business with Quality Tire for years, I walked in a total stranger and felt like nothing short of family. With days before Christmas, replacing tires was the last thing I had on my giant list of To-Dos, but John found the size I needed in stock and put on 4- Bridgestone Blizzaks for a FRACTION of ordering a new set, all from his warehouse of perfectly good tires.

Two days later, BAM! Blizzard Chicago Style and I was crawling around like a beach crab in the Keys! I LOVE these tires - including not having to hock jewelry to get them - and couldn't recommend Quality Tire higher. Before completing my tire install, they also did a much-needed oil change, so I am READY to face another Chicago Winter! Bring it! I'm ok. I've got Quality Tire!
Joe R.
Sep 22, 2017
This is my second review of QTS. My wife and I have been using them for several years. They are always honest and deliver excellent services. They just serviced the brakes and suspension on my high-mileage Honda Civic and it now handles like a sports car.
Joey H.
Jan 26, 2016
Took my car here may 2014 to get new tires and brakes checked before I moved to California. They put new brakes pads on along with new tires. Had constant chattering in rear brakes. Took it back up there and they said they fixed it. The chatter was gone for about two weeks(so my drive to California was fine) it's been over a year and a half now but only about 11000 miles since I don't drive much and the chattering was so annoying.

I took it to multiple places and each place said the same thing.pads and clips were put on wrong, which caused other problems as well with the brakes and tires. Now after only 11,000 miles I need new brake pads, rotors, and some other things that were damaged from the way they were put on. $1400 service to get everything fixed plus what I paid at quality tire.
Rachael C.
Oct 21, 2015
John is fantastic, very kind and you can tell he greatly cares about what he does and the people he helps. I drove from Crystal Lake to his shop off a referral from a friend and will make the trip here every time I need service done on my car.
Liz S.
Jul 10, 2015
I had been told by roadside service that the puncture in my tire would be unrepairable.not so! These guys repaired my tire and got me in and out of there fast! Will definitely be back in the fall when I need to buy a new set of tires!
Marla L.
Aug 10, 2014
Because of the previous reviews my husband went there today to get a used tire since the roads are so bad one of his tires was punctured. Now here the great part he first went to the dealer Chevy and they told him he had to buy a new tire that they couldn't fix it. So instead we checked around and found QTS to have the best reviews and I agree they not only fixed the tire they were friendly and knowledgable they made us feel like we've know the for years. Would definitely go back there.
Ken K.
Jun 27, 2014
This place has gone downhill over the years. It started 5 years ago, when i had a used tire put on. While driving 45mph down rt 120, my tire flew off across 3 lanes of traffic and hit a shopping building. I have used them for used tires but after last friday I will not again. I had to call three times to see if they had a tire. Each time i was told someone was checking and would get a call back. NOPE. Then the next morning someone had the nerve to call and tell me they did have a tire. I guess it takes 24 hrs to find a tire. Lol
Jay W.
Jun 22, 2014
5 stars all the way. Maybe more. I have to give John and his team a TOP rating and the highest commendation I can give. We were on our way to the Chain O' Lakes when we had an asphalt mishap with a tire on a dealer loaner vehicle. It was a big mess, we thought we might have to replace the tire but Shane saved the day for us and got the old tire cleaned up and got us back on the road.

In less than an hour too. Chris (I think her name was Chris) was also fantastic. Not knowing auto businesses in the area at all we pulled them from a google search on my phone. I knew I wanted to avoid the tire chain places at all costs as they are USELESS, so we wound up here. I am so happy we did. Next time I need tires I will give John a call, this is a service oriented shop where customer service is top priority. Saved the day, maybe the whole weekend.
Bethany A.
May 02, 2014
Quality Tire has been my family's establishment of choice for over 20 years. Not only is the shop and lounge are clean, the employees are helpful and friendly. They take the time to answer any and all questions with patience. This is a great local business to support. John, thank you for all your help to my family and myself over the years.
Brian G.
Dec 10, 2012
Five stars is not enough for the quality of work and the attitude of the staff here looking for the job done right then come in and see Jon
Jay K.
May 17, 2012
I've been a customer of QTS since August 2011 at their new location. Since then I've only had to bring my 2001 Oldsmobile Alero in a few times for regular maintenance unlike the last place business I dealt with. On May 8th I had an HID kit purchased online installed under warranty because the other 2 failed. I also have had fog lights replaced.

They honor all work under warranty and understand if your on a budget in these hard times. John and the rest of his staff are very honest and personable with customers. The staff is very knowledgeable about vehicles and the services they offer. As far as scheduling goes they do have a lot of customers but will do their best to fit you in. If you happen to run into any issues they make you first priority and rest assured to make you satisfied.

Also included is 24/24,000 mile warranty packet they will give you. I would absolutely recommend them! 5 stars! UPDATE: Applied for a Citi Drive card back in June 2014. However promotion for gift card ended even tho it was displayed in shop they we're not aware of this. Afterwards I closed the account once they said they ran the card since it could not be used at other places.

They we're supposed to charge it and never did according to my statements. Being told I would have 6 months to pay it off I would have a minimum payment with 0% APR! January 2015 came and I suddenly ended up with a huge bill! -1 star because of this inconvience!
Joni B.
Mar 08, 2011
After 35 years in Spring Grove, Quality Tire Service is now in Johnsburg, IL on Spring Grove Road. Full car and tire service. New and used tires with repair for the life of the tire. Full warranty work on your new car or truck. New and improved location with room for big, big, big truck and emergency equipment. Located at 2420 Hiller Ridge, Johnsburg, Il 60051.

Call 815-344-2573 for your next car or truck repair or evaluation. John and Patti are waiting for you to come and check their new location out. I wouldn't take my car to any one else.