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Welcome to Premier Auto Service We specialize in Japanese and Domestic trucks, cars and SUV's repair and service. Our mission is to repair your vehicle with the finest knowledge and state of the art computer system to date. One benefit we supply with our service standard is our guaranteed 18,000 mile/18 month warranty on all part and service.
Reviews (10)
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Darwin Stephenson
Jun 04, 2022
Joe is amazing, the kind of mechanic friend everyone wishes they had on speed dial.
Justin Findley
Mar 29, 2020
I had Nick install a catback exhaust for me today. The service was great and the rates were very reasonable. Nick did some excellent work, getting to my car as soon as he could and he even let me know that my brakes are going to need new pads soon while he was putting the catback on which I really appreciated. I will be returning soon to have my brakes done as well. I highly recommend this shop.
S. C.
Nov 23, 2019
$1140 total for both visits 1st visit it took 2 weeks to get a quote for belt and gasket work. after 4 calls i finally got a quote which was +$400 than initially estimated. owner honored the initial estimate but the car STILL has a squeaking problem after a short drive. 2nd visit they were able to slot me into a spot fairly fast. this visit was to double check the front suspension work due to a knocking and reinstall rear stock suspension. car went in with good alignment. when the job was completed i was told everything in the front checked out and was secure. as i was pulling out of the parking lot there was rattling from the rear right and steering alignment is off at the 1 oclock position. if there was no work done to the front, the alignment SHOULD NOT be off. i went back around and asked about it. staff member told me the rear right strut was slightly damaged. within 2 days the front suspension started knocking again and both rears are rattling. just a few days later my awd and traction control is malfunctioning. at this point the car is pretty much UNSAFE to drive since the car wonders left and right on every bump. how a shop can release a car back to a customer like this is beyond me. might be looking into renting a car while the car in a reputable shop for full repairs.
Sharilyn Perea
Oct 27, 2019
Called to get an oil change quote of my car- I have been to this pace before. I never heard back form them yesterday and I called back this morning. I was just advised it takes all day to get a quote and it was done by 6 pm. So what it the cost? Oh, I have it it somewhere. i have to call you back? Epic fail!
Philip Powell
Oct 31, 2018
Took my 2017 Subaru WRX in to the shop a few months ago. Had some minor front end damage from a fender bender to take care of. Premier Auto went above and beyond and even took care of some extra scratches I had. Awesome work! Would come here again and would definitely recommend. They even took my rental care back to the pickup office for me :
Jimbobwe
May 11, 2018
Brought my S14 here to have the toe aligned after I had installed a new rack pinion, inner tie, and outer tie rods. Dropped the car off at 10. Was ready at 12. No complaints at all. They even tossed a paper doormat down on the carpet before he hopped in. Well done. Thanks again Andrew and the team at Premier.
Omar Malik
Dec 06, 2017
Word of advice if you have issues with this shop. Contact the California Department of Consumer Affairs, Bureau of Automotive Repair. This shop couldn't perform a simple brake job. The car was given back to me squeaking and they refused to fix it unless I give them more money for labor. Apparently they warranty their work, but it's a complete lie.

The customer service has been terrible and they are not taking responsibility for their labor and parts. It appears the labor was not performed correctly. I took my car in for a routine brake service including 4 new OEM rotors. I was quoted at one price, but when I picked up my car they had only done the front rotors and pads. They told me that I was misquoted and I had to pay extra to do the rears which I did.

Once all 4 rotors and pads were on, I picked up the car and thought all is well, but there was a loud brake squeal. I thought it would go away and maybe the new brakes had to break-in, but it just got worse. I took my car back in to Premier so they could check it out. All they did was a visual inspection and said the rotors were glazed which could be causing the squealing.

They offered to charge me to replace the pads again but said it may not fix the issue. I asked them if they actually took the wheels off to determine if the labor was done correctly, and they said there was no reason to. Now I have to go to the dealership to have this addressed, as this could be a potential safety issue as well.
Richard Turner
May 28, 2016
Tired of getting fleeced at Mazda dealer. Premier was recommended by a friend who takes her cars here. Gave them a try about 6 months ago, and have brought all cars in for service. Anthony and Andrew and staff are top shelf! Cost of service is more than fair, they are honest, and don't try to sell you up with things you don't need. I have no need to look any further for auto service.
Peng Tu
Jan 04, 2015
I took my Saab 9-3 to San Ramon Premier Auto Service this morning to diagnose and repair a motorcycle like clunky noise from 20mph up. It was identified to a failing wheel bearing by the technician. They waived the diagnostic fee because it didn't take too much time for the experienced hands to find the problem part. I got the car back as quiet as new in the afternoon even though it is notorious hard to get Saab parts these days.

The price is as good as I can get and less than half of a Saab dealer. They even corrected the tire pressure of all 4 wheels and topped motor oil in the car. What can I say except that they take pride in their works and work hard to help their customers. I am delighted to find such a top notch auto shop in town and will return for more business.
Darlene Espinoza
Jan 03, 2015
Premier Auto Service saved me over $500.00 on a service bill. Normally, I take my vehicle to Lexus of Pleasanton and tired of paying their overly inflated prices for repairs. I checked online and found raving reviews for Premier Auto and decided to try them out. I will be a loyal fan from today on and happy to recommend anyone her for auto service and repair. Thank you Premier Auto!