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Precision Auto Repair Wouldn't it be nice if your car broke down when you were financially prepared for it to happen? Our company was started in 2005 by our Founder and President James Stephenson. With a strong mechanical background, Auto Repair Master Certification, and a dream he took a chance and opened a small Auto Service Center and Auto Repair Shop in West Springfield, MA.

The shop is named Precision Auto Repair and it was located on Bosworth Street in West Springfield, MA. This small Car Repair shop in West Springfield, MA was the perfect launching pad for what was later voted The Best Auto Repair Shop in West Springfield, MA 8 years in a row, and counting.
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We're making it easier than ever to Book An Appointment with The Shop Voted "Best Auto Repair in West Springfield, MA". At this time we do not offer Free Services, Free Repairs or Free Testing unless you're enrolled in our Free Customer Loyalty Program. If you ask us to Service, Repair, or find the root cause of an issue with your vehicle there is a charge to cover our time and any materials used. You always have the ability to approve or decline any and all of these charges prior to us working on your vehicle.
Our current offer is the 0% 90 Day Payment Option. This Payment Plan allows you to spread your payments out with 0% interest for up to 90 Days by paying a 1 time $40 processing fee (and obviously paying the balance borrowed). If you can't pay the balance in the 90 days, the bank simply automatically extends the payments over 12 months. It's important to understand, if you choose to pay over 12 months the bank WILL charge interest. It's only 0% if paid within 90 days.
Let's face it, there's a lot to know about Auto Repair. When people hear a noise while driving down the road or a light pops up on their dash it can be very unnerving. Wouldn't it be great if there was a way to ask a Master Automotive Technician for advice? How about a Master Automotive Technician with well over 20 years' experience?
Voted "Best Auto Repair Shop" in West Springfield, MA 7 years in a row and Google's "Top Rated" Auto Repair Shop, 4 years running! Repairs rarely come up when you're prepared for them. They can create a huge inconvenience and if you haven't set aside money for them it can make the situation much worse.
Reviews (10)
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Dyllan Farneth
May 22, 2022
My girlfriend and I were in a really tight spot when the front axle snapped. I called these guys and not only did they point me in the right direction but they made me and my car feel like a first priority. They made sure to call and keep me updated every step of the way and graciously answered any and all questions I had. The staff there is amazing and I will absolutely be bringing my car back there as well as any future cars.
Nyema Seton
May 12, 2022
I have been using Precision for a little over a month and I really appreciate their customer care. I have never been to an auto repair shop where they call you a week after repair to see how the vehicle is doing. I'd recommend them. Services: Auto windshield repair, Vehicle Inspection, General repairs & maintenance, Wiper blade installation, Auto engine diagnostic
Luke Oleksak
Apr 24, 2022
I have been taking my car to Precision Auto for the past 2 years. This shop is the most detail oriented and customer focused car repair shop in the area. My 2012 Subaru Legacy was having misfiring issues so the technicians performed a multitude of tests. Based on previous data from inspections in years past they were able to find that the issue was worn out spark plugs!

Also upon further inspection they found that my serpentine belt was worn out as well! They sure know how to solve issues before they become bigger problems. I appreciate their help with assisting me in keeping my Subaru on the road for 200,000 miles plus! Especially with the price of a new car currently. I would recommend Precision Auto if you're looking for a place that puts the customer first and makes concise and calculated decisions to keep your car on the road with minimal issues. Cheers to many more years of bringing my car to Precision Auto. Your HIGHLY satisfied customer, Luke Oleksak
Carlo Pellegrini
Apr 18, 2022
I have used Precision several times now and will never go back to the dealership. Customer service and follow up on any job done to your vehicle is great. From a brake job to just adding coolant, they really are a great shop to get your vehicle serviced. I feel they are as knowledgeable as any dealership service garage, but with a much more reasonable cost!
Clayton Booth
Mar 16, 2022
Precision auto repair's team and James himself did an excellent job on repairing my truck. They worked well and cooperated and communicated perfectly with any questions I had. They are very knowledgeable at what they do and I would recommend them everytime. Services: Engine repair, Transmission, Brakes
Fr Ernest Bedard
Mar 15, 2022
Since January, Precision Auto Repair has been a huge help for me not once but twice. I live in Southern Connecticut, but have family near the repair shop. I have had car problems twice while visiting family, and both times, I chose to go to Precision Auto. The customer service was excellent. The mechanics know their field. Very courteous and the repair costs were very reasonable.

The second time I went, it was an urgent matter with my vehicle. I would not have made it back to CT without getting my vehicle fixed. Precision took care of the problem right away. I can't thank them enough. James, the owner, even reached out to me afterwards to make sure all was going well. He's great, as is all of his staff. I definitely highly recommend Precision Auto Repair for your vehicle service needs. :
Sheldon A.
Feb 06, 2022
Had some throttling issues and check engine light going off and on. Love the online visual aid and physical checks/inspections with pictures and guided list of the car parts. Very convenient and such a useful tool. Fixed up and follow up calls and messages to make sure everything's running smooth.
Dan Robinson
Feb 03, 2022
I can't thank Precision Auto enough for their professionalism and patience with fixing my car recently after an accident. They were very accommodating and I really appreciate how thorough and honest they were to make sure the job was done right. I fully trust James and his team for all my auto needs. Service: General repairs & maintenance
Tim Rogers
Jan 26, 2022
As usual my repair work at Precision was done correctly. I recommend Precision as I have been trusting my car to their team for several years. Both the office staff and the technicians are top notch. Tim R
Kelly Doherty
Dec 15, 2021
I have had a few things done here and they are always professional and stand by their work. I most recently had all 4 tires replaced and while it was slightly more than a tire shop it was worth it as I needed an oil change as well and the convenience and customer service were 100% worth it. A great place to take your vehicle. The owner and staff are wonderful to deal with. I will not be going anywhere else from now on!