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We've teamed up with EasyPay Finance offering you the opportunity to take the worry out of financing those needed auto repairs. Receive NAPA's 36 Months/36 Mile Extended Warranty when you use NAPA EasyPay! Full Synthetic Oil service for up to 5L and spin filter. Additional oil and cartridge filter extra - fluid check - complete courtesy inspection - tire check - top-off w/washer fluid, visual brake inspection.

Cannot be combined with any other offers or specials. No cash value. Must make an appointment.
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Let us tell you about Ponder Auto Repair in Johnson City. We're an ASE Blue Seal Service Center and dedicated to making our customers feel assured that their car repair will be handled professionally and efficiently. The owner, Brian Ponder, often says, "We can fix anything but a broken heart!"
Welcome to Ponder Auto Repair, your best choice for expert auto repair services in Johnson City! We're an ASE Blue Seal Service Center and have an incredible team of auto mechanics who are dedicated to making our customers feel assured that their car repair will be handled professionally and efficiently.
I moved here from Asheville, NC several years ago and continued to have my vehicle serviced there when I drove in for appointments. I decided it would be wise to have a local reputable care car center. I researched online and found Ponder highly recommended by their customers. I called spoke to Bob and set an appointment.
Ponder Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ponder Auto Repair (423) 928-3849 if you have any issues in accessing any area of our website.
Reviews (10)
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Fran Z.
Jun 17, 2022
We take out 1973 Corvette. My husband would not trust his toy to anyone but Ponder. Great guy answers the phone he is always so accommodating. You know the job is done right.
Michael Johnson
Jun 09, 2022
$480 and 45 days later things repaired other than what the actual problem was, found this out after taking to a GM service station. Called them at least a dozen times for updates over a 45 day period that I was without a vehicle, they just "couldn't get it figured out" Will not be back. Service: General repairs & maintenance
Zach Waldrop
Jun 02, 2022
Absolutely amazing people, they explained everything well to me and gave me a great price on a fix that I can't do myself. The best experience I have ever had with an auto place. I would recommend to everyone Services: Vehicle Inspection, General repairs & maintenance
Racheal Mckinney
May 11, 2022
I wish I could rate this place higher than 5 stars. I've been to multiple mechanics in three different states and they couldn't fix my ac. I didn't have high hopes based on past experiences but they actually fixed it! I didn't have a leak or low Freon, the clutch that switches my ac on was broken and none of the other places found it. Great front desk service as well, I'm always nervous to go to a mechanic because I'm afraid they will take advantage of my lack of knowledge but I appreciated how they explained to me what the issue was and actually fixed it. They also told me if my ac messed up within the couple of weeks they worked on it, they would check on it for free. I'm definitely coming back here for future auto repairs!
Pat Randolph
May 02, 2022
My daughter had her car fixed there very nice people They do good work and they stand behind their work
Cessy
Apr 21, 2022
As it always happens, you need a good mechanic. I was recommended to a reputable garage, but I was told they could not repair as it would be time consuming to repair. Step in Ponder Auto Repair. Bob asked me all the questions about my auto and to describe the problem or the symptoms of my sick truck. Not once did I hear, we can't fix. He explained what they needed to do in order to find and make sure what the problem was.

As all things these days, he explained they were short handed, but that they would get to it as soon as possible. They gave me a time, and an estimate for best case, worst case. A few days went by, and since I left my vehicle with them I was patient. Bob called me sooner than expected and gave me the best case scenario after testing. I was so happy to hear the news, as I knew it could possibly be worse.

Long story short, Ponders was very professional, and proficient. I highly recommend! I am so happy to have found them. I have older vehicles and I know that our relationship as a client and customer for service will be a relief, that they will take great care and pride in what they do.
Angie Cody
Mar 24, 2022
I feel lucky to have found an honest and good mechanic. I had my car serviced, they were accommodating to my needs and prompt. Very reasonable prices. My car was ready before expected. Thank you for the fantastic service. I will highly recommend these businesses to my friends and family. Services: Transmission, Auto engine tuning
Sam Taylor
Mar 14, 2022
Ponders does a great job and I highly recommend them. The owner (Brian) and his staff is professional and always does a great job. Services: Transmission, Auto engine tuning
Linda Blair
Mar 03, 2022
Quoted $100 to $150. for diagnostic tests and assured that the issue would be found, left me disapointed when we were assured this cost would find the issue only to pay $147. And told now it would cost $125. Hour for more test to test harness for wires that may, may not find and he could not give a rough estimated cost of how many hours this could take except how ever long it takes. so this could be endless hours of unknown costs I paid $147. For?

Perhaps the use full information of where I may track the wires myself. Not sure if I should say thank you for telling me where I could possibly find this issue, or ask why couldn't you suggest the $125. For the one hour to check yourself and we go from there? Also they didn't have time to check for the popping noise i heard before we got there. Disapointed I paid $147. Disapointed i couldn't get a rough estimate of how many hours the wire chasing could be except I wasnt going to pay endless money for what hours they decide to say it took when I was assured the $150 i already paid would in fact find the issue.
Meredith Jordan
Feb 11, 2022
The only mechanic I trust to work on my car. The staff is always honest and helpful. I've never felt belittled for asking questions or for clarification about my car's maintenance. I always receive a clear summary of what was completed at the appointment.