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East Cobb's Luxury Car Wash and Detail Center - Your modern, one stop, professional car appearance facility, offering a full range of services to keep your car in showroom condition. Platinum Auto Spa offers a safe, family-friendly, dog-friendly environment where you and your vehicle are pampered. We are a locally owned business. We pride ourselves in our family orientated atmosphere, fast service and detailed car cleaning. We are here for you, whether you need our car detailing appearance program or a simple car wash.
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We offer a low-pressure, family friendly, dog friendly environment. We'll let you know what we think your vehicle needs, and you tell us which service you want - it's your choice. We offer a comfortable, clean lobby where you can surf the web, work on your computer, or just relax while we love on your vehicle.
When you follow the Vehicle Care Program outlined below, you give your car the best chance of looking good for years to come. We believe in this program and have demonstrated the results over and over. Take your vehicle in for an Orbital Wax treatment. This is a highly protective, polymer coating for the surface of your vehicle.
Protect your investment with an unique hydrophobic coating and process for your vehicle's exterior. Ultimate RainCoat is a third-generation hydrophobic nano-ceramic coating developed for the auto industry to protect each vehicle's clearcoat. Until now, it has been challenging to make hydrophobic coatings durable.
Reviews (29)
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Sohail Mansoor
Jun 01, 2022
Amazing car detailing. Good place to take your car with PPF and Ceramic coating. They do a contact free car wash.
Jan Van Rensburg
Apr 17, 2022
Did quite a terrible job. Thanks for the quick reply. It's a huge hassle to bring the car back. I'd prefer someone quality check it before the car is handed over to me. It's not even subtle stuff, there are dirt and leaves between the seats.
Andrew Reale
Mar 23, 2022
By far the best car wash in East Cobb. Plan to wait for a little while to get your car cleaned, but it is worth every minute and every penny. The owner bob and manager are world class and are extremely professional and take pride in what they do. I would recommend to anyone!
Vincent K. Atl
Mar 19, 2022
Bob and his crew do some awesome work. I have the car wash pass, it costs $75 a month and that includes unlimited washes. They do the car interior too, and they take the time to actually clean. Definitely worth it. I try to get there when they first open at 8:30 because there are a lot of people there in the afternoon, especially on nice sunny days.
B. Miller
Mar 10, 2022
I just purchased a used vehicle that needed an interior detail. I selected this place because of the good reviews. Unfortunately this was the worst detailing experience I've had. Paying attention to detail is clearly not the objective here. I basically paid $130 for a vacuum and quick wipe down. I'm not sure what they sprayed to clean the radio but it left spots. They didn't even do spot/stain treatment. Now I have to pay someone to detail my vehicle.
Amalya Robinson
Feb 23, 2022
Worth every penny. I got the Bumper to Bumper Detail and my car looks brand new! Definitely recommend and will be going back regularly. 5/5 Services: Polishing, Vacuuming, Wheel washing, Clay bar treatment, Headlight polishing, Scratch removal, Auto detailing, Auto interior vacuuming, Car waxing
Kimberly Hunter
Dec 18, 2021
This is a very nice car wash. Every time I come here I get excellent customer service. I always get the manager special which is about $35. That is pretty reasonable.
Danny K.
Nov 28, 2021
Adding to my frustration. So much wheel ship stuff that was not buffed out and it sprayed all over the car. Not sure this will come out. This car wash is simply awful.
Thomas Borowiec
Oct 27, 2021
Critical: Quality I spent $35 +$5 tip on a manager's special wash only to get home and see dirt still on my wheels, dirt still near my license plate, bird mess still on the door, smears still on the inside of my windows. What exactly did I pay for? I used to recommend this place to my friends because I trusted Bob and his crew. What a rip-off.
Adam Pollock
Oct 20, 2021
Went in for a wash and vacuum, told me my car was so dirty the wash would be $25 more than any of the standard packages with I was ok with since the car was very dirty. They took a really long time to get the car through the machine, when it came out no one was in a hurry to move it to the interior area, the interior was done with very little care, the windows were still very dirty, they missed the sun roof completely, even after I asked them if they got all the glass. I will not use this place again
Betsy C.
Nov 14, 2020
I would give zero stars. I was very disappointed that some of the staff and most of the customers were not wearing masks. Such a lack of caring for other people when the virus cases and hospitalizations are sharply rising means that I will not be giving them my business anymore.
Trey Don
Apr 16, 2020
Super friendly staff so I gave 3 stars for that, especially the receptionist and manager. I Got a bumper to bumper detail done and I was pleased with the exterior but the interior ehhh. Waited about 3 hrs for it to look like this in the interior. After a few hours.white paste showed up everywhere and everything I touched was mad sticky. Had to go somewhere else to get the front interior cleaned again. Definitely won't go back.
Michael A.
Sep 25, 2019
We just finished taking our car here for the $30 manager special and their service was phenomenal. I'm not sure why/how the reviews are so low but we are very picky about our car washes and we were beyond satisfied! Their manager Andre made all the difference. he was a 10/10 with knowledge, expertise, and customer service. Will definitely be back soon. This is my new go to place.
Alysia J.
Jul 15, 2019
Needed a quick detailing due to a car sick accident from my little one. They were available to assist on short notice (Sunday afternoon close to closing), and I was in and out in about 20min. The area to clean wasn't large, but with carpet and tight crevices, I wasn't going to chance trying to clean it myself. Reasonably priced. I wasn't a fan of being asked if I wanted cash back to leave a tip. That was a little cash-grabby to me. If anything, they could have a sign at the register that states tips are preferred in cash, or that they can't take tips on a card.
Alayna L.
Mar 24, 2019
Great service. Had plenty of space for us to be with the baby while we waited. Cold drinks for purchase. We got right in! Very convenient.
Kyle J.
Jan 05, 2019
Waist of money. Horrible Inside cleaning. Look at pics. Outside just ok. Don't recommend took 45 min to get car. Don't go here. Had to finish cleaning car at home.
Goober S.
Dec 02, 2018
I have been doing business at this place for years. Yesterday, I went in with a car that had been sitting under trees for several months. I agee that it did not look good. I was met by a terse, hostile woman who told me that she would not, "put this car through her tunnel unless I paid $30 for an acid wash." First of all, I'm pretty sure this is not "her tunnel" because I've never seen her before.

After reading some of the reviews, it looks like this scam has been tried on other customers. BTW, I wonder what kind of acid they planned to use that would be safe for the paint and seals on the car not to mention the destruction that would be caused by putting acid into the sanitary sewer system. I brought the car home and did what I have done since I started my career in my dad's new car dealership detail shop; I washed the car with soap and water and the black tree residue came off easily as I knew it would.

I am mad at myself for not cleaning the car at home in the first place. This is what I get for being lazy. I will not be using the last punches on my discount card. It is very disappointing to see the staff of this place engaging in dishonorable activities. Had I proceeded with the $60+ proposition, the woman told me that she would not guarantee that the car would be clean. I wonder what other upsells she had in mind for me and how ignorant she assumed I am.
Caleb B.
Oct 07, 2018
Purchased the "Bumper to Bumper Detail" and was left sorely disappointed. For the exterior, I've gotten better washes from a drive through tunnel wash. There was still alot of dirt (and dust!) on the exterior after the "orbital wax" and "tire shine" and all the other stuff they supposedly did. Fortunately I was able to take a rag once I got home and wipe away all the leftover dirt in 5 minutes. Severely disappointed.

No underbody or wheel well flush was performed as advertised either. Had to hose it down myself. The interior was no better. They did actually vacuum the floor though. They left areas untouched that should have been handled such as the console, and it honestly seemed like their interior solution was to make everything glossy with a thick coat of wax - yuck!

All in all I was left sorely disappointed. I moved so I've been looking for a new car wash, the old car was I went to where I used to live would do an immaculate job for half the price and half the time. Granted, that service wasn't a "detailing" it was just a normal wash. But that distinction doesn't matter here when neither was received.
Jake R.
Aug 04, 2018
Wonderful staff. The manager was out there working as hard as everyone else. Waiting area had extremely comfy leather couches. They asked for cash back for tip which was awesome. Inside smelled great. This may seem like a silly statement but I have been to other car washes where the inside smelled like a wet dog. (Mr. Clean on Shallowford)
John M.
Apr 25, 2018
Terrible car wash! Just had our pickup truck washed there and have never had a worse job done. Not only did they not even wipe the dash but under the doors, inside the door jams and the exhaust pipes still had the grime from the street. Complete failure; the wiped the rims but didn't wipe where they curve in and they didn't clean the running boards past the curve.

Its almost like they don't bend over to check their work. We are complaining and returning to have it redone but will never be back. The lady there told my wife they should have charged more than sixty dollars but she gave us a break. LOL Breaks like that are useless. I don't know how they stay in business.
Robert P.
Apr 19, 2018
Let me start off by saying, "WOW." Derek and his team went above and beyond what my expectations were coming in. I drive an older truck and it looks brand spankin new now. I added the headlight restoration package to my detail and it's like driving a brand new vehicle at night. The team at Platinum Auto Spa does a fantastic job. In fact, I've actually brought both of my vehicles to them now several times.

Be clear about what you want and they will make sure you're happy. 10 out of 10 on customer service too, these folks walked me through every step of their process and made sure I understood what I was getting.
Mary H.
Oct 04, 2017
This is the best car wash place around! I always go when I'm in town! Ask for Catherine, she's wonderful!
Bhhanu N.
Apr 05, 2016
Got Groupon coupon for $13 (Ultimate Car wash package) which actually worth $25.99. It is really worth for what you are paying. though it was not 99% clean (not expected though), my car looked like a new one after this wash and i hardly found dirty spots except few. Service was very quick and perfect. My car seat color is dull so it is easy to findout marks on it. I noticed couple of black marks happened during this cleaning process. i donnt think its their fault. Still i am so happy with the service provided.
Viktor L.
Feb 06, 2016
I'm not happy with their service. Have been there two times, ordered Platinum Spa first time and was not happy - exterior still had dirty spots and they didn't vacuum inside properly and still had some dirty dusty spots in corners of the dashboard. Ok, it happens sometimes, so, in two weeks I drove there again for just Exterior Spa. Same thing - not happy, had to point guys on two dirty spots on doors that they didn't wash properly, wheels were not cleaned fully. Will not return back anymore
Brian F.
Jun 05, 2015
I drive a little further to come here. I've never been a fan of machine washers but the owner explained how their operation was not a standard machine. He knows how to protect today's cars. I like it when he's there because everything runs smooth. Overall I trust them to get my car clean. I believe they give normal cars the same level of attention as the exotic or higher end cars.

Ok if I could provide a few recommendations. Use paper to clean windows. I know the towels are a reusable product, but paper ensures no streaks! I generally have to go behind you and get the inside glass clean. Also it you are going to condition the dash with that oily greasy stuff. Wipe it down with a new rag afterwards to ensure you it doesn't look like you sprayed it with crisco.
Sherry G.
May 28, 2015
Wish I had checked Yelp reviews before buying the Ultimate Car Wash Service - outside, Rainex, tires, rims and interior. Superficial wipe down of interior, rubber floor mats still have "stuff" in the grooves and they didn't even touch the trunk interior. Very disappointed - didn't inspect until I got home. Drove back and they were CLOSED. I want my tip back!
Mark G.
Sep 01, 2014
While they did a good job cleaning my car, the price is higher than their competition and their facility is in need of some TLC. I love the fact that this is locally owned, but it will be important for Bob to keep up with his competition in order to make this placefolks first choice. Nice lobbies are a must now and theirs isn't quite there. Plus, they can't process as many cars as the other guys, so it will take longer. 3 stars for price and experience while waiting.
Sai R.
Jul 07, 2014
I went to platinum auto spa for an ultimate car wash with interior and exterior cleaning. I found their voucher on living social.com for $15. The package is supposed to do following service, Vacuum Interior Dust Dashboard/Console Clean Door Jams Under Body and Wheel Well Flush Foam Conditioner Wheel Cleaner Black Magic Tire Shine Triple Foam Conditioner Rain-X Complete Surface Protectant But what I got is a very bad exterior car wash and half done interior cleaning.

I was asked to add compound orbital wax, the total costed me around $120 plus the living social voucher, The service is not worth $50. I will avoid all living social deals in future. BEWARE: IT IS NOT A HAND WASH, AUTOMATIC CAR WASH WITH BRUSHES! AND PLEASE AVOID THIS CAR WASH AT ALL COSTS.
Alejandro F.
May 06, 2014
Awful service, terrible car wash, and little attention to detail. Groupon pointed me towards this place with their seemingly good deal on their Ultimate Car Wash. I used it twice over the past week; once for myself and a second time for a friend's car. Both times the car wash was horrendous, with visible dirt and grime on the outside and leaves and grass on the inside.

They did not clean the inside of the windows, and - on the inside - I saw little evidence that a vacuum was used in this "car wash". The dashboard had visible dust throughout, and the leather seats had streaks of were they attempted to wipe them off. It seems like they rather be quick than effective, since both times they returned the car within 10-15 minutes, which is very fast, but whats the point? I'd rather wait a good 30-45 minutes and have a good, decent car wash.

The end result was that I hand washed my own car once I got home, and I really noticed how poor of a job Platinum Auto Spa did. I highly suggest anyone looking for a good car wash to look elsewhere, but if you're in a hurry and only want a "hose down" then this is definitely the place for you. But seriously, just wait for the next time it rains, since that will likely be more effective than an "Ultimate Car Wash" at this place.