Platinum Auto Serivce

A hidden gem! Of the six people I interacted with, each one was very knowledgeable, helpful, courteous, professional and friendly. I have had cars for 50 years and this is the most impressive auto team I have ever met. What a pleasure to have that kind of confidence in people entrusted to take care of my vehicle. Platinum Auto has a new customer in me! Thank you!

Honda Dealer here! We had a great customer who got into a bind while on vacation in the area. They went to Platinum Auto Service where they received 5 star service at very reasonable prices! It's nice to know that there are still service centers like this that don't take advantage of people in times of need.

Word of mouth! Word of mouth! Word of mouth! This has always been my "go to" phrase when it comes to a job done right. From the first phone call to the last visit and pick up, I couldn't be happier. Each employee was courteous and professional (as well as Matt's little son!). I even think they kinda liked my 22 yr old Jeep, and treated it as something special! You have a new and loyal customer with me!

Buying a used car from them was a great experience. It's my first time buying/selling a car and Chris made it easy for me. He told me exactly what I needed to do and was happy to answer my questions along the way

I keep my car really clean so I was happy to see it was in the same condition as when I dropped it off. Fast service and friendly staff. Will be returning for all future work on my cars.

We consider ourselves very lucky to have found Platinum Auto available to do some Napa warranty work for us. We then realized we also found a very professional well run auto shop. They replaced a radiator for us in our Mercury Moutaineer. We couldn't be more pleased with the work they did for us. And a very friend staff as well. Thankyou Platinum.

I understand that it is busy during the holidays BUT they could have at least ordered our part when they told us what we needed and the price of the part. We dropped out car off and it took them a week to tell us that they were gonna order the part. Platinum called and told us that they would return our car within a week of having our car but they did not even start to order the part until then. Now they tell us it will take another week to fix.

I was on a multi week car trip and was on Cape Code when my electronic parking break froze in the locked position. The car could not be driven. 2 Jeep dealers and a Ford dealer were so backed up they would not schedule me, but the Ford service people said go to Platinum Auto Service. So glad I did. I had the car towed and Platinum kept me informed, they were very good at diagnosing the electric component issue and we discussed the best option for getting me back on the road safely. I was impressed with their thoroughness and keeping me informed throughout. Special thanks to Kyle who coordinated and to the mechanics.

I've been getting my cars repaired for over the last twenty years. The experience I had with Platinum Auto was without a doubt the best i've ever had. First they worked with me to make an appointment so I could get my car back early enough to get my son from school. When I dropped my car off they dropped me back off at home. I eventually got a text message that told me everything they checked on my car with notes from the mechanic.

They came back and picked me up knowing it was almost time for me to get my son from school. When we got to the shop I paid for what was done. They asked if I was a AAA member which saved me money. The final cost was very reasonable. I went outside with the tech to see if we could hear the noise I was hearing prior to me dropping it off with them. I could no longer hear it meaning they took care of the situation. This was a 10 out of 10 experience! They definitely earned my business moving forward.

Great service and Chris was awesome! The Jeepah we rented was a lot of fun! Definitely recommend and would do it again! Thanks Platinum Auto Service!