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Serving northern Illinois with two locations, Parson's Collision Centers provides complete auto body repair services for all types of vehicles. Parson's is proud to offer everything from touch-up painting and refinishing services with expert color matching, to precision frame straightening and collision related repair services using state-of-the-art technology and equipment.

Our paint & body technicians have over 20 years of combined experience. We take pride in providing only the absolute highest quality of service available in the industry and we guarantee all of our work.
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As a full service collision repair facility, it is our job to assist you in processing your claim whenever there is insurance involved. This can be a very confusing and complicated process but the good news is that we do this every day, and we want to help make your overall experience as pleasurable as possible.
When your car or truck has been damaged in an accident, leave it up to Parson's Collisions Centers to get you back on the road! The professionals at Parson's are trained to bring your automobile back to pre-loss condition. Whether you were involved in a minor fender-bender, or were caught in a frame-bending collision, Parson's is ready to assist you with our state of the art equipment and technology. We offer all types of specialized collision repair, and are dedicated to completing each and every job to your complete satisfaction.
Keeping your car in top condition is vital to maintaining its resell value and its eye appeal. Small scratches caused by rock chips or rock salt can leave your car vulnerable to paint damage and rust. In order to combat the destructive qualities of rust and paint damage, you should maintain your car's paint by having a qualified body shop touch up damaged areas with professionally color matched paint.
First, you will need report the accident to your insurance company. They will issue you a claim number, confirm your deductible amount and verify if you have rental car coverage. Advise your insurance company that you want Parson's Collision Center to handle your repairs. Then, just give us a call at 815.874.7100 and we'll answer all your questions and handle getting your repair in process.
Reviews (16)
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Debbie Nelson
Jun 18, 2022
Parson's did an amazing job! I am so happy to see how great my car looks now. I highly recommend!
Jeremiah Griffin
Mar 25, 2022
Parsons always takes care of us. With the increased keeping of our old vehicles, Parsons helps keep them looking good from scratches dents to whatever body work needs to be done.
Chase S.
Feb 04, 2022
Their mechanic shop messed up pretty bad. Shop was guaranteed auto in macheseny park. I left a review for them already. Parsons took my vehicle there and thats where my bad experience was. They didn't fix what was supposed to be fixed which was on the right side wheel bearing and they told me it was a left side bearing which wouldn't be covered since it was a right side collision. They would be rated lower if i could.
J. P.
Aug 20, 2021
Was blown away by the information and service. Went with my Avalon to get a quote on a couple defects on my paint. Spoke to the owner and told me not to do anything the condition of the was too nice. If it were his car he wouldn't mess with it. Wasn't noticeable unless searching. And gave me many compliments about it. It wasn't money focused but honesty, expert opinion, and integrity and that will definitely have me going back if every needing body work in the future. Thank you
Terry Jones
Jul 14, 2021
These guys did a phenomenal job on my vehicle! Not only did they repair back to Factory condition, they also had it cleaned, inside & out. Service: Body & Trim
Olivia R.
Jun 09, 2021
Nicki is not a very nice person. My parts are taking too long to come in. Please hurry.
Ole Reliable
Mar 10, 2021
Great company! Our Jeep was in an accident on the drivers side with a hit and run. Parsons dealt directly with my insurance company after I was steered to another so-called "King" insurance. Parsons is much better to work with. I was called and updated with the status of my vehicle several times. The vehicle looks like new. Thanks a lot. P.S. I highly recommend them!
Spencer B.
Feb 03, 2021
Unprofessional and poor customer service. The damage assessor at this place had a horrible attitude. I told him that there was damage just under the rear fender and suggested to take a picture of it. He raised his voice and exclaims "I'm not getting on the ground to take a picture". Getting on the ground wasn't necessary to take the picture in the first place.

After he tells me to "let him do his job" and takes more pictures, he says he will be back in a few minutes and goes back into the office. I enter the office a minute later as he says "yea, he's a real piece of.". He sees my face and turns red. I ask him to finish his sentence. The cat catches his tongue and refuses eye contact. I tell them that they are unprofessional and I'm taking my business to Gerber collision and glass, just a few blocks away. Gerber's customer service is excellent and the employees are professional and don't talk bad about their clients behind their back. In summation, don't go here, go to Gerber.
Thomas E.
Feb 20, 2020
My car was involved in a minor collision with a deer and a guardrail. My insurance recommended Parson's for repairs. The insurance decided to total the vehicle but since it still ran and drove perfectly I decided to buy it back from the insurance and repair it. Was given avnew estimate which was just a little over half of what it would have been to my insurance company. Repairs were supposed to take 5 business days and not start until they had gotten all the needed parts.

They told me to bring in the car and since I drive by this business everyday on they way to work I could see if my car had moved or not. My car didn't move for over a week. When the car was finally done I noticed the repaired bumper was grey. The finish was smooth and shiny unfortunately my car is silver. Paint over spray was all over the black plastic trim.

When I complained about the over spray and color miss match they said new paint is always darker and would lighten up as it cures. When I went to pay the price was almost $500.00 more than the original estimate. The final insult was the fog lamp that didn't work. They had not even connected it and it was just loose in it's housing. I had the front bumper resprayed a few months later at another shop that specializes in German cars. They used paint matched by the cars original paint code and it matches perfectly!
Caitlin Lovelady
Nov 02, 2019
Would highly recommend. They did great work! My car looks and runs great! Got my car back in good time and they kept me up to date on progress. When a service light came on after I got my car back they were fast to get my car back in and get it fixed and back to me.
Jim Anger
May 22, 2019
Well lets just put it this way, I will never give them my business again. Their so called Lifetime Warranty is a joke, so don't let that help make your decision on going with them like I did. My mistake to believe, not again. The strange thing was I took my car to them to have some rust removed from a quarter panel and this was her estimate. She comes out to look at it and says that they would have to cut off the quarter panel and replace it with a new one.

Paint and body work to make it match and detailing and she gives me a quote of around $12,000 dollars. You can imagine my jaw dropped. She said they have to do all that so I wouldn't be coming back angry because it is starting to rust. I figured it out they just do Insurance work. Just like they wanted to charge $500 to replace my rim and I found them for $265.

Why I say the Lifetime Warranty is a joke is this experience and the work they did on my insurance claim and the part I said earlier about, like she said I would be coming back angry about rust. She was right I am angry and in the exact area they repaired and painted and said they rust proofed. The only reason they get a one star is because it doesn't allow less.
Dianna S.
Mar 04, 2019
I would highly recommend friends and family to go to Parsons for all your Auto body needs. The process was hassle free and very professionally done. Time frame for completion was exactly what they told me. Plus they detailed it before picking it up. Outstanding job Parsons!
Melissa Ouellette
Jan 04, 2018
Our truck has a lot of custom parts and a custom paint job (hard to match) and you can't tell it's ever been in an accident. It looks perfect! Also, they worked extra hard to track down all the custom parts and kept me constantly updated on progress.
Rob M.
Nov 15, 2017
Honestly their commercials were effective because that was a big reason why I came here. It's tough to do a pros vs cons on Parsons, because in my mind there are only 2 types of results when it comes to car repairs: fixed right and not fixed right. Fortunately I do not get into collisions often - so how do they stack up vs the competition in terms of price?

God knows, but if its under $100 difference, I don't care. In this case they repaired my ford that had been in a highway accident. Door and mirrors functioned properly and the paint and replacement jobs were done well. Reasonable turn around time but still had to get a rental for a few days. Wish they could have done a little better with the dings in the car logo on the grill, but that is a small gripe. I would return to Parson's
Kallum Lowe
May 04, 2017
Have been learning the body shop trade for almost a year now. Very appreciative of my teacher who DONATES his time to me and a friend of mine every day! Gained a wonderful friendship with him. Nonetheless he is my teacher and expects only top notch work from us or we have to restart the small projects we fix. He's always had the reputation of doing professional work that's correct.

Might not be the cheapest, but it's going to be right. Thank you for passing on the knowledge of the trade and life, Big Al Pasron! P.s. the picture should explain our small projects
Jason K.
Jan 22, 2013
Impressed with this place. They were able to get me in for an immediate estimate for a car repair (front bumper replacement), then were very flexible on scheduling. Car repair was completed in the timeframe promised, and I have no complaints about the workmanship. The one negative that I'd call out is that the cost of the repair was ~$200 higher than the estimate that I was given ($960 vs. $760 estimate).

While I totally understand that an estimate is prone to error.it would have been nice to have received a call to ensure that I was still okay with it prior to moving forward.