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Parkers Collision Center Founded in 1983, Parker's Collision Center is a family-owned and locally operated business. We deliver quality collision repairs to the residents of Wilmington, Wrightsville Beach, Leland, Hampstead, Burgaw, and surrounding areas in southeast North Carolina. Our owners, managers, technicians, and staff's loyalty and dedication provide a unique working atmosphere. We bring you state of the art vehicle repairs through our never-ending commitment. The family-owned tradition of our business is the foundation of its success.
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We are sorry that this has happened to you and we're to help. After contacting the appropriate authorities, your first call should be to your insurance company to report the accident and obtain a claim number. Then you can contact a collision center of your choice to schedule a repair estimate. We work with all insurance companies in the USA.
Collision coverage and collision insurance matters. Your insurance company wants your vehicle properly repaired and for you to be delighted with their claim service. You have specific rights and obligations that you should be aware of. Review your policy. Understand your rights. Suppose an agreement cannot be reached between your insurance company and the repair shop.
Parkers auto help me with the repair of my trunk and rear bumper. From the first moment I walked in they helped me with all my questions and doubts. They were very welcoming and they did an excellent job on my trunk/rear bumper, it all looks spectacular. I highly recommend them for anyone who needs body repair on their vehicle they are awesome.
Reviews (19)
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Sharece T.
Jun 20, 2022
Should be 0 stars! I was told it would be 10 days to fix the drivers side of my car. Scheduled in March and wouldn't be until May. I was fine with that. A day before I was supposed to bring it in, they said it would be another week because of supply chain issues. I understand. But 21 days later and supposed to leave for vacation it's still not done.

On top of having to cancel my vacation, they were not responsive and no communication with us. When we would call, they were annoyed that we wanted an update. Do not use this company!
Liz Rappold
Jun 09, 2022
The team at Parkers did an excellent job quickly ordering the replacement parts we needed and installing them the same day they arrived! I would highly recommend them! Service: Body & Trim
Frank Thompson
Jun 07, 2022
Parker's Collision Center is amazing. The service was great and the pricing was competitive with others. I was so pleased with their service that I would have paid a premium above others, as my experience was better than I've had in the past with others. I never do google reviews, but felt compelled to do so here. High Fives to the Team at Parker's!
Jim Hundley
May 09, 2022
My daughter's car recently needed a new rear bumper and we chose Parker's Collision Center. The entire process was smooth and very efficient. They were able to assess the damage and order the necessary parts without having to leave the car for an extended period of time. I would highly recommend Parker's Collision Center for any auto body repairs.
Cameron Moore
Feb 19, 2022
Had a bad run of car issues that required fixing. Trusted Parkers as they have always had a good reputation. Had no issues and our overall experience was wonderful. Tram Williams is now the new owner and he is continuing the tradition of quality customer service. He communicated with us throughout our cars getting fixed and we had no issues.
Teddy Davis
Feb 17, 2022
My wife's car got hit in a parking lot. Parker's did an amazing job making it look good as new and were great with handling all the insurance matters. Top-notch folks! Service: Body & Trim
Andrew Baysden
Feb 13, 2022
Great team. Trustworthy, honest feedback. Excellent communication throughout the process. I know nothing about cars, fixing them, repairing them, so comforting to go somewhere where the process is seamless and easy Service: General repairs & maintenance
David Sessoms
Feb 10, 2022
It was a delight to work with Randy and Joe! They have open lines of communication and an open door policy. They completed the work on my car very fast and it's perfect, they had it cleaned; detailed, buffed the entire car and it just looks perfect. They also completed a very deep inspection and found one small part that was damaged it was missing the estimate because it couldn't be seen until it was all pulled apart; so they called me before to make sure I knew and they didn't have to do that.

This company comes highly recommended. If you need any type of bodywork or service work, Parkers Collision would be your choice, you will be so happy that the professionals will return your car back to the day you drive it off the showroom
Mark Wyatt
Feb 07, 2022
Parker's Collision exceeded my expectations. Their customer service was exemplary and we had our car back in a timely fashion. I would highly recommend Parker's to anyone needing body work. Service: Body & Trim
Sam Lathan
Feb 05, 2022
Hands down the most friendly and professional staff in the market. Their pricing was in line with all other quotes I received. They completed my work within the estimated time frame and communicated throughout the process. Service: Body & Trim
Grant Rush
Feb 03, 2022
Overall great experience with the Parker's team. They were courteous, on time and most importantly honest. Hope to not need them again but would recommend them to anyone in need of auto body work. Service: Body & Trim
Demaree T.
Sep 24, 2021
I brought my car to Parker's to repair a bumper, that had been damaged at work, when a patient backed into my car. Parker's front office estimator was professional and very knowledgeable. The owner greeted me personally also. All I had to do was contact the insurance company, open the claim and Parker's did all the rest. They sent the insurance company, pictures, and notified them when something unseen arose during deconstruction.

The paint job was fantastic and matched perfectly. They completed the job within 2 days. They washed the outside of my car which I thought was probably routine but they cleaned the inside which was not expected at all! I hope to never need body repair again but if I should Parker's is where I will return.
Meryl E.
Jul 20, 2021
The people who actually work on the cars always do a great job and are incredibly professional. The reason I'm giving 3 stars is for the awful and condescending lady who works up front. I didn't get her name but she appears to be the kind of person who assumes things based off looks. She was incredibly rude.
Joe F.
Aug 05, 2019
This is at least the third time we've used Parkers over the years. They are invariably polite and professional. They handle all the back and forth with the insurance company and keep you appraised of the situation and timeline. Their work is excellent!
Maria R.
Feb 20, 2019
Truly a very professional place. Everyone was very nice and explained everything in detail. I went in about a week ago and was told to drop of my car a few days later while the parts arrive. Not even two days after I dropped off my car I got a call saying it was ready. They work very fast and the work speaks for it self. My car looks brand new. Very satisfied with everything!
Julie D.
Sep 04, 2018
My car was damaged by a shopping cart. The dent was small but it was in an obvious spot that I had to look at every time I got in my car. I visited a couple shops and chose Parker's because they could handle the claim for my insurance company and I wouldn't have to wait for any approval. They advised that it would take three days for the repair.

When I went to pick up my car, I was impressed with the repair. It was perfect. I was also surprised to see that they had washed my car and even cleaned the windows. Great service! Another plus, the staff here is very friendly.
Cristy P.
Jan 15, 2017
I highly recommend Parker's Collision Center for your car repairs. Good people. Experienced, honest and kind. They take pride in their work for the best results. We recently had a windshield replaced there and it was an excellent experience with fantastic results!
Todd W.
Jan 10, 2017
Parkers Service showed true professionalism. They were kind and helpful from the first phone call to the last meeting. Throughout the whole process they would give me a call each step of the way. Updating me on what was going on between them and the insurance. My car was deemed a total loss so didn't get to see what their craftsmanship look liked. But I wouldn't have been worried because that's the way they made me feel just by communicating. I would recommend Parkers to anyone.
Jane R.
Sep 29, 2016
Went to Parker's with a totaled car days before I was on a month-long trip up north and was nervous about leaving my car so far away while it was worked on. I couldn't have been happier with their work. Excellent customer service throughout the entire experience, calling frequently to make sure I was kept up to date and on-board with all the decisions made. They even checked in a few weeks after the work was done to make sure everything was running smoothly.