Get Quotes Contact Us Sign In
Website
Call
Palmway Towing Palmway Towing delivers 24/7 towing and roadside assistance services to the residents of San Mateo, CA.
We offer professional and fast service at highly competitive rates. Our team members are all certified and highly skilled. Our services include: car lockout services, gas delivery, flat tire change, battery jump-starts, wrecker service, accident removal and 24/7 towing services to all cars, trucks, motorcycles, boats and more.
Served areas
  • San Mateo, CA
Services
Services
Report
Services Flat tire change
Accident removal
Heavy duty towing
24Hr car towing
Broken ignition key removal
Wrecker service
Motorcycle Towing Services
Battery Jump Start
Dead car batteries
Out of gas services
Towing near San Mateo
If you are on your way to an important meeting, just heading out to meet with a couple of friends, or simply driving to the supermarket on the next block, car trouble is never welcomed. Even on such mundane drives, when your car is failing on you it feels like it could never have happened at a worse time!
Reviews (19)
Write a Review
Gregory Hedges
May 26, 2022
The driver was very professional and careful with how he handled his tow truck. Thank you Palmway Towing - I appreciate your services. Service: Car towing
Nell Gentry
Oct 21, 2021
I was looking for a local company to come help tow me home. I googled some tow companies and foud Palmway Towing. Luckily they were fast, affordable and the dispatch was friendly while helping me, so thank you guys! Service: Car towing
Kristie Lynn
Oct 16, 2021
I called Palm Way towing after Calling a few other places they were very quick to respond and open up my vehicle (since I had locked my keys in there).The driver that had come to unlock my vehicle was awesome, he was very courteous and quick!.Thank you Palmway Towing!
Alex Jin
Sep 24, 2021
I call today 4:45 to tow my car home and the person said driver will arrive 45minuts, the towing truck arrive 6:30 late nearly 1 hour, . When I call the person said based on the mileage 4 miles, they charge me 200-250dollar, while after towed home, the driver ask for $300! After I complained, he charged me $280 for 4 mile towing. The driver apparently belongs to another company and said he contracted with this company, .
Betty McElrath
Aug 16, 2021
2 of my car tires blew up on the road so I needed a tow - luckily, the driver came fast! Though they weren't the cheapest offer, the service over the phone was convincing, and it turned out to be a good decision.
Jennifer Therese
Jun 24, 2021
Extremely unprofessional as being told 45-1hr for a tow turned into almost 3hrs of waiting without any simple courtesy call to say the driver is late. Trying to call the dispatcher results in a male response to hold before you can respond and then you are waiting for 15 min so we had to call almost 10 times back and forth to speak to a female. Was told $185 for the tow and then the bill came to $269 which is a ripoff and scam as the driver stated he will lower the bill if we paid cash while we are in an area far from any bank.

The driver has no remorse for being late and chuckled at the fact the dispatchers put you on hold for so long and never call to state the driver is late which validates the unprofessionalism of this company. The high star rating is misleading and will never use this service ever again.
Tanya Y.
Mar 26, 2021
The wait time was not bad at all. The 140.00 for a jump was way too much money in my opinion. And they would only take cash
James Zhao
Jan 10, 2021
Battery dead after parking in the garage for some time. I called Palmway for a jump starter service, they sent a guy for help after only 45 minutes waiting. The service guy was very friendly and did the job professionally.
Jesus Nunez
Dec 07, 2020
From beginning to the end of their service, you feel like someone truly cares about you. They made a bad experience a lot easier and bearable. I needed a tow after blowing a tire recently. They came right away to my rescue. The driver was extremely friendly and courteous, and the rate of their service was extremely fair. Satisfied! Please keep what you are doing, and thanks for the help.
Walter Pierson
Dec 07, 2020
I locked my keys inside my car and called this tow company, within 15 minutes they arrived and unlocked my car door. Quick and friendly! Keep up the good work Service: Car lockouts
Nick R.
Mar 03, 2020
I got a flat tire on the side of 101 and called them direct. Their guy came pretty quick (~30 minutes) in line with estimate from the call center. He was friendly & quick worker. The call center quoted me $50 trip charge + ~$50-80 for the work. I paid $130, which was on the high end of the range, but I didn't feel that it was unreasonable.
Nicole F.
Jan 17, 2020
They're not a towing company--they call other tow truck companies to send to you. I called them because it was pouring rain and they were the closest one. The estimated time was 30-40 minutes with the rain. The truck arrived over an hour later and I expected a tow truck that said Palmway Towing. However it was a completely different towing company, such that I didn't think they were there for me until the driver called my cell.

I found out from my tow truck driver that Palmway calls other tow trucks for you and charges double for this service. My advice is to invest time in finding a towing service you trust or go with a recommended one from your insurance.
Sarah Johnston
Nov 18, 2019
My car broke down unexpectedly, I decided to call Palmway Towing and they were GREAT!! Both service and price.
Stacie N.
Apr 28, 2017
This company was the company that contracted with ford Roadside service and this company did not follow thru I have the text and phone calls to prove it
David M.
Thank you Palmway,
Fast and Great service I was on the 880 heading back home and my car just decide to stop driving I called a friend and he refer me to Palmway and I was so happy to talk to one of the guys and to explain him where I am. They arrive faster then I thought thanks again guys.
Andrew S.
Best guy ever! Good towing service, would recommend to friends and family
Robyn V.
Guy was a very helpful and funny man I would call him again if I ever need a jump or tow
Bren F.
I'm recommending these guys as they provide an excellent tow service. I've recently experienced other tow company's for some car issues..and these guys were the best. The job was tough--my vehicle was completely stalled- battery out..no juice..with automatic key entry, which wasn't functioning. The vehicle was wedged between cars- inside an awkward garage.

Although difficult...my tow driver (Ikar) expertly navigated the situation and was creative about how to remove my vehicle safely and also to get it outside to be able to get to a service shop. Ikar also was helpful regarding arranging a couple tow trucks from the company- to safely tow my vehicle- including also answering some queries on the insurance matter and obligations of the policy.

Overall a good experience...the Dispatcher was thorough, communicative on the arrival-logistics...and Ikar responsive/easy to work with regarding the tough tow job that was completed.
Monica Kupa
Our helper was GUY today multiple people tried to assist us with a jumper box. However no one was successful. GUY was very helpful and very amazing, awesome service and totally worth it. THANK YOU so much GUY for assisting us.