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Orsini's is a family owned and operated, premier repair facility on the Main Line with a specialty in foreign cars. We guide our customers through the intricate process of insurance claims and return cars to their owners in their pre-accident condition, as quickly as possible, without compromising on quality or results. Consumers need to know that insurance companies cannot force them to use a specific shop. The consumer has the right to choose their own shop and this is a right protected by law in PA.
Services
Orsini's Collision Service was opened for business in August of 1971 by Leonard J. Orsini. Mr. Orsini had been working for a prominent Main Line new car dealership for approximately 8 years and developed an excellent reputation for doing quality auto body repairs. With that reputation and a loyal customer base, he decided to open his own business.
We offer estimates at your home or office, no other local auto body shops advertise that service. We provide claims assistance to help consumers navigate through the claim process, which can often be the most time consuming of the entire repair process. We offer complimentary local pick-up & delivery from home, office, or the local train stations, and we have an Enterprise Rental facility on premises that very, very few auto body shops can claim.
Joe, I wanted to thank you for how easy and convenient you made the repair process by picking up my car and doing the repairs while I was on vacation. Your staff did a great repair and I appreciate your time and effort. When I called and told Joe it was hard for me to get there during the day for an estimate he came to my office to see my car and then emailed me the estimate.
Determine if the vehicle is safe to drive away. If not, call our 24 hour towing company at 610.525.9694, or ask the Police for assistance. Do Not let the insurance company tell you that you have to take your vehicle to a shop that they choose! You have the right to choose which shop will repair your vehicle, not the insurance company.
Reviews (28)
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James Brown
Jun 22, 2022
Mazda went in for driver side door and fender and bumper found out everything is from junk yard charged full price to my insurance for repair these guys are frauds
Stephen Angelo
Mar 21, 2022
Best shop on the main line Outstanding service and knowledgeable staff. Best quality restoration work of any vehicle
Yang Yang
Feb 17, 2022
I took the car to Orsini because there is a very minor scratch from my neighbor's car. Joe shows his magic, and it restored perfectly in a minute. Most importantly, when I asked how much I should pay, and he said you do not need to pay anything. That is probably why the business has been there for really a long time! Service: Body & Trim
Yenneeka West
Jan 05, 2022
I needed help with a seatbelt that had been extended too much on one of the car seats by my five year old and they all stopped to help me. It took 10 minutes max and they were super kind! Just a great group of people.
Alice Q.
Oct 10, 2021
Had a problem with the hatchback on a Cadillac SUV. Joe's team diagnosed it, replaced a part and had it repaired in15 minutes for less than the dealer would have charged to just diagnose it. They also did a PERFECT body repair after a deer hit us. ORSINI is the best! Fair, honest, reliable and EXCELLENT!
Tony M.
Jun 21, 2021
You be the judge. May 19th I bring my car in for a right rear fender and light. They are heavily booked and there is a wait. Problem. They look for a possible date. I suggest a month later, June 21. They agree. Monday, June 21,I drop my car off at 7:30 am when they open. At 2 pm, I call to see when my car will be finished. "This is more than a one day job.

It won't be ready until Tuesday or Wednesday." Then why did you give me an appointment for today? How can repairing a left rear fender and light take more than several hours? Even my neurosurgeon repaired my spine in five hours. When I thought for a moment to try to re-arrange my appointments they somewhat gruffly said they would bring the car straight back.

They hadn't done a think And I can assure you that I was most congenial. Perhaps, my price point was not worth their time. They go on their Main Line reputation to which I succumbed. You judge.
Dan F.
May 29, 2021
Fast and reliable service at a very fair price. I had a small ding on my car that they got rid of and the owner, Joe Orsini, personally took care of me.
Ron A.
Jan 19, 2021
Great Len amazing person. Supreme service love him! He took care of my trailer and help me with Porsche just as a great man wish everyone will be like him! Ron
Robert L.
Feb 16, 2020
I recently had a fender bender and I had had great service from Orsini's before. When I stopped by, I got an estimate quickly. It would have ben easy to get me for major parts replacement which would have cost over $2,000, but I was also given an approach for a quick cosmetic repair for under $200. I accepted the latter approach. The repair was scheduled quickly.

When I brought the car in on the appointed day, not only was the work done as promised on time, but they showed me how part of the work was not needed and my final cost was less than the estimate. It is hard to find people in the auto service industry to trust. I trust Orsini's.
Christina M.
Jan 10, 2020
Joe was an excellent service man and made sure I got the best work done to fix my vehicle. They got the job done sooner than anticipated and were able to save me money on the damages to my vehicle. They made my car look brand new again. They treat their customers like family and make sure they are getting top notch service and even offered to drive me to get my rental and returned my rental when picking up my vehicle. Thank for a satisfied customer experience.
Sakiyah Tierre
Dec 31, 2019
I personally dealt with Rhonda and Joe and they are truly amazing. I was a pain in the butt and they were extremely patient and friendly. They actually listened to me and understood my situation. They explained everything in detail and constantly kept me updated. The work on my car is superb, looks brand new. The turn around time was quick. Thank you so much!
Drew Mackin
Nov 21, 2019
Made the entire process easy for me. I barely even had to speak with my insurance company, Orsini took care of all the annoying paperwork. They give it to you straight and do great work. Fair prices and quick turn around time. Friendly family too. Will use them again in the future.
Steven G.
Sep 04, 2019
I had a repair of a side mirror that a dealer was going to charge me over $2,000 for. Len and team were able to do great job for about $200. Class operation. They have done great job on major repair after car accident in past, dealing with insurance company, smoothly. Feel assured that they will do great work at a fair price!
Claire X.
Aug 15, 2019
My friend and I accidentally scratched her car, and took the car to Orsini's to get it painted. The owner was so nice and friendly that I would definitely go back! Everything was super efficient. We got the car painted the next day and we were good to go! I would recommend it to all my friends :
Deb W.
Jun 20, 2019
After a deer smashed into my car, I looked on yelp for an autobody shop and decided to go to Orsini's. Right from the beginning, Len Orsini and his team were great - they told me what I needed to do regarding the insurance company as well as getting a rental car. Len was very clear and specific about what was needed to repair the car and his level of communication and concern for me as a customer was fantastic.

I was very pleased with every step of this process and the car looks great. While I certainly hope I won't have the need for Orsini's again, they are definitely my go to place for any auto body work. I have and will continue to recommend them highly. Great customer service and a great product outcome. Could not be happier.
Monica G.
Apr 25, 2019
I have to say I had high hopes after reading some of these reviews but my experience wasn't as great. I found this place online for my daughter to get a second opinion on body work for her car and I chose it because of the favorable reviews. They were cheaper than another body shop we'd originally taken it to, so we decided to allow them to proceed with the work.

After we agreed to use them, they told us several days later that the quote was now about $800 higher. Still, we reluctantly agreed to proceed. Then, a few days after that, they raised the cost to more than the car was worth. At this point, we decided we'd sell the car for parts (we had no collision insurance). Unfortunately, before we were allowed to pick up our car, we were told we owed $500 for the parts they ordered and already painted.

Very disappointing, since the only reason we agreed to the work was because of the original lower cost and our assumption that they had provided us with a complete estimate. It seemed to me that the low quote was bait to get us to agree to the work and then they kept raising it to see how high we'd agree to go. Once we reached our breaking point, I feel they needed to make sure they got something out of us so they made us pay for a part that they never should have ordered in the first place without giving us a COMPLETE estimate. At best, it was very unprofessional and, at worst, it was very shady.
Heidi F.
Apr 24, 2019
What a great business! Professional, courteous, and had the work done faster than expected. They gave me a price range on the estimate and then charged me the lower amount, even though I asked for an additional bit of work. Having moved to the area, I am very pleased to be able to recommend them. They have my business from now on.
Lauren Yoppi
Mar 23, 2019
Joe and his team were great to work with. They were accommodating, professional, and fair. My car was completed on time and with quality care. Their partnership with a local rental car company made my loaner experience seamless. I hope to not need collision again, but would quickly head back to Orsini's if I did.
Aneshia L.
Feb 15, 2019
I did my research before taking my car to Orsini's Auto Body. This shop definitely lives up to all the great reviews. The owner, Joe was friendly, quick with the estimate, and maintained communication through the whole process. The staff was equally professional. Great work, reasonably priced and finished within the estimated time! My Audi Q5 looks great! So happy to find a body shop that I trust and that does great work!
Joan S.
Jan 07, 2019
You have to be insane to want to visit a body shop, but whenever I interact with this business, I wish I could. My poor cars seem to attract problems, even when parked, so I've use Orsini's four times over the years and every time the experience is five stars. From doing an outstanding job to advocating for me with thr insurance company to just being nice people who are easy to work with. They get the job done quickly and efficiently, I love this place.
Cynthia Luciano
Nov 03, 2018
We had a deer run into our car and came into Orsini's the next morning. The receptionist was incredibly nice and we immediately spoke to the owner, who answered all our questions and directed us on how to file an insurance claim. He also offered getting us an Uber and was so nice! The repair didn't take long at all and at the end he didn't charge us a dime because it was a small fix! Very grateful to these guys for helping me out during a very stressful time. Definitely recommend!
Joe K.
Dec 21, 2017
I had a great experience with Orsini's Auto Body. Was in a weather induced accident on the evening of December 13th. The next morning I was paging through Yelp to find a local auto body store I could take my car to as my BMW dealer did not do any body work. To my luck, I came across Orsini's. Joe was very pleasant to deal with from the start and was very honest and up front.

In a situation where most people would panic and be worried about leaving their car with an auto body that no one recommended them to, I felt completely fine with leaving my car with Joe and his team. The initial estimate was 14 days but somehow Joe managed to replace my bumper, grill, hood, radiator and some other parts in a matter of 3 days, all using genuine BMW parts(new).

Everything went smoothly with insurance and I did not have to get involved in anything else along the long. I received prompt updates during the week on how everything was going. Would highly recommend Orsini's to any of my friends or anyone in Delco that is looking for body work for their cars. Hope I don't need to come back (lol) but if something happens I know who i can go to.
Katie C.
Sep 15, 2017
Joe and his staff are so wonderful! Simply the best service! We have used Orsini auto body a few times now for minor accidents and the results were true perfection. Joe is quick with his estimates and responses and is so easy to work with. I cannot recommend this auto body enough!
Sarah P.
Jan 06, 2017
Thorough, professional, and reasonably priced. My vehicle's passenger side mirror sustained damage at a local car wash (see my reviews for the name of the offending business). I was concerned about paying tons for a repair which occurred under frustrating circumstances. How many estimates would it take to find the right shop? All it took was one call to Orsini's to get started on the right track.

They thoroughly inspected the damage and provided a written estimate. Within a couple days the parts were in, and it took a short time to properly repair the damage. The mirror looks and works great! Plus it feels great supporting a local business. I strongly recommend Orsini's for your auto body needs.
P. Keith C.
Dec 02, 2016
I've always had great experiences with the entire Orsini brothers & there staff. After 3 children who are now grown up they saw a fair share of my business & they were always great.
Bernie F.
Nov 14, 2016
Orsini's Auto Body Repair Shop is excellent. I cannot recommend them more highly. They are honest, trustworthy, reasonably priced, and do a great jonb. Len Orsini (owner) is a pleasure to work with and really knows the business in terms of price and timing. My repairs were done on time and on budget, which was hundreds of dollars less than a local competitor. We have used Orsini for years and have never been disappointed. The Enterprise Rental a Car shop is right next door which makes it very convenient if you need a rental.
N. F.
Jun 24, 2016
Took my Mini here to get the hood fixed after a rear-ending and they were great, came back looking better than ever! Right near a rental car place, so its very convenient. Nice guys, easy to communicate with, couldn't ask for more!
Katelyn W.
Nov 14, 2014
I recently was involved in an accident where a girl hit the back of the car. I was referred to Orsini's by Ford Dealership and couldn't have been happier with the results. Not only did they fix my car in less than a week, they even cleaned the inside, and took off paint that was on the side of my car from a previous incident. They exceeded my expectations and Joe was just the nicest person to work with. I wish them the best of luck in their business - I'm confident they will do well because of the great customer service and excellent car repairs!