Orozco's Auto Service

Edward was an amazing help to me today! Helped me immediately and fixed a simple problem jiffy lube couldn't figure out in 45 mins. Seriously thank you guys, saved my day!

Orozcos Bell Flower location is awesome. I took my vehicle for a diagnostics and vehicle check due to a drivertrain malfunction error I was getting, the report they sent is pretty cool and gives you a great breakdown of the main repair for the issue and their recommended repairs, along with photos of the parts that weren't in good condition and the severity of each repair, and I didnt feel at any point that they were trying to pressure me into unnecesarry repairs.

Throughout the duration if my selected repairs, they kept in contact with me daily which was a big plus. I highly recommend the mechanic Jesus he took great care of my car and gave some great info on the repairs that were done and that were going to be needed in the future advising I shouldnt have to worry about it for roughly another year. Thank you guys for taking care of my vehicle! Also a plus, the office is fully remodeled and very pleasant to be in, and they have a full fridge of complimentary water.

Eddie was super helpful with diagnosing and fixing electrical issues I was having with my car. Finding the right mechanic can be stressful, but I received great service at a fair price from Orozco's. Services: Electrical, Auto engine diagnostic

Thank you Orozcos for taking care of the tank. Delivered as promised. Price as agreed. Will do business again. Posting before and after pictures. Good work Orozcos! Thanks.

I wish I could give them negative 5 stars. They only want your money and give zero customer service. The 1st time I went there I paid 1200.00 for a lousy fuel pump but i had no choice because i was towed in. The 2nd time I went back (in less than a week) it was something else and they wanted to charge me 500.00 more for another small repair. They always do a diagnostic test which costs 200.00 I didn't get the repair done but they wouldn't give me my truck back without paying this amount.

They were holding My truck hostage basically. I would think they would work with me so I keep coming back but they only care about taking your money. DO NOT GO THERE UNLESS YOU WANT TO BE RIPPED OFF.

Have used Orozco's several times over the last decade and always found them friendly and helpful for my more serious car troubles. As expected they were just as good when it came time for my latest oil change. Sent my a nice comprehensive inspection report as well, detailing issues they found with my car but didn't push me for more work to be done. Will certainly come to them again in the future, nice to have a good place to trust my aging car to.

They are curtious and do a great job finding out the problem of my car. Price is reasonable. I like the idea that they give you a ride home while you wait and pick you back up when repairs are done. Service: Electrical

Had an unexpected transmission problem on sat after Thanksgiving I was able to get my tuck into there location with no issues. Turn around time was amazing and I was communicated every step of the way Great thanks for Randy and Servando for the excellent service. I would highly recommend this shop. Excellent customer service. Service: Transmission

Though I haven't had an repairs done the level of professionalism is amazing. They were able to diagnose my car ahead of the promised time and was more detailed than all of the other mechanics I've ever dealt with.

They did a tremendous job repairing my 1967 jeep radiator that had a branch go though it. I thought it was done. They repaired and pressure tested it. I'm very impressed with their service.

Searched for a place to get my 1998 mitsubishi montero fuel tank repaired from a small puncture which caused a gas leak and Orozco's Auto Service popped up! Gave them a call and Juan set me an appointment on the spot! Juan helped me out and made sure I was taken care of. They did a great job with a quick same day turn around and my fuel tank looks brand new! Thanks guys!

Again Orozcos, amazing comes through with quality service and communication between "customer" and technical support. I had a problem with a recent auto tow package put on my car. The technician was able to locate my problem. My gear shift from park to drive was stuck in park. He located a device with an on off switch. I was in aware of. Highly recommend this place for auto service and repairs.

Always a fair price. Brought my friend in with possible water pump and hose leaks. Juan and techs found no leaks for either and saved me money, about $300. Thank you Juan and techs for excellent service! Michele Dan Smith. Thanks again. Will be bringing my Motorhome in for an oil change and a quick check over to assure my driver disconnect is probably installed. Thanks to Juan and his qualified Technicians. July 2021

I would recommend Orozco's anytime. The service provided was 1st class. I would absoultly feel comfortable sending a family member to get assistance. The knowledgable service provide by Eddie was great im sure it was just another day for him but i was blown away at how he walked me through the process, explained the type of service i was getting and what needed to be done ro resolve my radiator service. This says alot about the estiblishment and the quality of people and support you will get from Orozco's.

Called to arrange an am drop off. Service advisor said they could review and evaluate car same day. Dropped off vehicle took uber back to work. As the day progressed and no call from the shop, I decided to Call and follow up - service advisor mentioned they were too busy and have not seen my car and will not be able to see it same day as mentioned?

A courtesy call to let me know the situation would have helped, but nothing was done. Took Uber back to pick up car no work done. I couldn't imagine if I wouldn't have followed up myself?

Brought my car here because I have the warranty with CarMax and I was sick of getting the "we don't know what you're talking about.there's a problem with your car?" attitude from CarMax, while my car is rumbling and sounds like it's ready to launch to the moon. These guys went above and beyond to help me get my car repairs done and covered under the warranty!

They accommodated me when I came in at the last minute and was literally a couple of days away from my warranty expiring. The establishment is nice and clean, they use an online system via text that lets me know they: a)have the right car (pictures) b) the various problems they found with my car and they have excellent customer service skills. Took my car to Hi Tech Auto in Bellflower and they told me my transmission was slipping and it would be a $2500.00 fix. Orozco's could've easily agreed to that diagnosis, but they were honest about what they found and did not agree. Thanks again for the excellent experience and I now know where to bring both of my vehicles for service and maintenance! --Adrian Arellano

THIS PLACE HAS NO ORGANIZATION. THEY PUT ME 6 WEEKS BEHIND ON MY BUILD. I went there to simply get my tank cleaned out. It took 7 weeks. I told them I'm building a show car with over 30k invested. The tank is exposed and visible: The first guy I was working with quit the job. So there was no communication. Then George took over. After 2 weeks he gave me back my tank with THE WRONG SENDING UNIT! Really!?

So when I began to tell George that it was the wrong one, he raised his voice and told me "STOP TRIPPING." Then he went in the back and got my sending Unit. It's for a VDO gauge and he gave me something of a Volvo. No apology. He handed me the sending unit in pieces. Told me to take it. The tank was all dented up with big patches welded on and the coating looked like a kid did it.

He also raised the price from $350 to $800. So I made him fix the welds. After 2 more weeks passed, i called him on a Thursday and he said it would be done the next day. So I drove 1.5 hours on the following Monday and my tank wasn't even there. It was getting sandblasted, which George never mentioned. It was a 3 hour round trip that day. Then when I Talked to George he just kept lying and raising his voice over me.

He told me that he needed another day but then he didn't call me for another 2 weeks. I kept asking him to get me a gasket for the sending unit and to give me back my hose clamps but he seemed like he didn't care. He lost those parts Overall he's rude and just wants your money: If he makes a mistake, he gets loud and just talks over you instead of correcting the mistake or owning it. I won't go here again and the mechanic who recommended this place had been notified to stop sending customers here.

This place is a SCAM. Please take your auto service somewhere else! I took my gas tank here, me and my uncle are doing a project, and they did NOT do anything to my gas tank. There was still rust.they just gave it a new paint job! My uncle has been working on cars for over 40 years and was so disappointed. I can't put my gas tank back in the way it was, and its a classic!

I took the tank back and they told me that they would fix it.my uncle was disgusted with the service even after that. I'm never coming back here again and I hope you don't either. I might have to take my gas tank somewhere else

My ac lost a charge due to a leak in the ac condenser. I did not have the time to fix it myself, nor did I have an ac machine. So I brought my vehicle here. I have used this place before, I thought their prices were a little high, but in a pinch it would do. Well, they tried to get me for a whole system at $1800. They tried to tell me the compressor and expansion valve were bad, there was a blockage in the system. Tried to justify it by saying there were a lot of miles on the ac pump.

Just overall trying to sell me something I did not need. They said they saved me money on the condenser, but at check out, Jaime said he did not know anything about that, I would have to take that up with George who I was dealing with before. So a price of $650 to change an ac condenser. So I get home, and decide to do a once over on everything that was touched before I make any important commutes.

Most of my grille clips were broken, and those are a dealer only item. I had to call back to get a credit on the condenser. So at this point, I will never give them anymore business. I hope anyone in the bellflower area and surrounding areas move on to another shop. If you cant trust the people to be honest with you, its not worth the headache. There are other reviews that reflect my same experience.

If I broke something on a car I was working on, clips, parts, whatever it may be, its my responsibility to replace it like factory if possible. Even if i had to charge for clips. But to leave them broken is poor craftsmanship.

I'll let ya'll be the judge of my review! So my truck turned off on me while idling and would not start back up, being that I was about 15 miles away from home I decided to have my truck towed to this shop for diagnostic check to find the problem. A few days later I get a call from this shop to tell me I had some serious internal engine problems and would require an engine tear down and the starting estimate for this process would be $2700!

I told this shop to stop what they doing and I would have a tow truck come get my truck. Had my truck towed to my personal mechanic near home and my mechanic found that the distributor had seized up and needed to be replaced total cost $500 so you tell me what kind of business practices this place is practicing, remember these guys are supposed to be certified ase mechanics lol!

More like certified con artists out to suck you dry of your money. I let karma deal with shops like these. Can you imagine how many decent hard working people this place has ripped off!

Great service, fair prices and expert mechanics! Hard to find honest reliable auto shops. This one is all you need!

They did an amazing job. I'm glad they were my first choice. The weldor did a great and professional job.

I like this Orozco's Auto Service. Shout out to Jaime, and El guardo. The staff is amazing. They'll take good care of your car. Also, they'll give you a ride home while they fix your car. Amazing. Thanks guys.

I came to get my A/C charged and was very happy with my service received. I have a regular mechanic but wanted a specialized serviced and glad I did! I would recommend this business!

I LOVE Orozco's Auto Service! I go there for any issues I have with my truck. The customer service staff and the mechanics are so knowledgeable and friendly! I love that they are so polite and EFFICIENT.which is very important! Thank you so much for helping to relieve my stress. and my truck is fixed! Yay! I would recommend this auto service shop.

Jamie and his team are borderline crooks. I sent them two side mounted rear a/c condensers for repair. The first one didn't even last 3 months. The second one started leaking freon immediately after installation. I tried to call them to discuss a refund and Jamie told me they only "patched it" for us, and that the work was warrantied for 30 days. That's funny because the invoice says "repair, flush, steam clean & pressure test".

Good to know the 'honest' staff at Orozco's charged me $1,000 to attempt a patch a job. He only offered to repair it. Why would I trust you a 3rd/4th time? What a pathetic operation.

Fantastic, reliable service. They do a thorough inspection of your car, and break things down based on what needs immediate attention and what can wait. They do great work. Their prices are fair.

Howard the manager always takes great care of us. I've had my cars serviced at this shop for years. I know I can get honest feedback on work needed, no pushing to try to upswell or get work that's not needed. They always offer to give you a ride home or pick up up and will get the work done quick which is great if you don't have multiple cars and need to get back on the road to work! Keep it up Howard and great mechanics and support crew, you have a customer for life!