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Nalley is the right place to begin your online shopping search for all your Atlanta, GA automotive requirements. From this website you can browse our great range of new cars in Atlanta. Additionally, the Nalley Companies of Atlanta have a large range of used cars we're the premiere used car and truck dealer in the Atlanta area.
Reviews (11)
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Sherman Smith
Jun 16, 2022
Shawn is the best. Of course I have no complaints about any of the service techs.
Javanese Cleveland
May 22, 2022
The associate that assisted me (I do not know how to spell his name but it is pronounced Fix) showed great customer service
Jace'S. Cheap Trips
Mar 24, 2022
Just no. Buy your car somewhere else. Lots of options, there is no way you could have a worse experience. If you really want a Toyota(which is a great choice). Just drive to the next dealership. Lots of Toyota dealerships. Trust me. From the finance department to the service department, the salesmen, this location is just not Toyota's shining star that's for sure.
Terrence Gipson
Feb 25, 2022
Very disappointed, pricing was not what was told to me and the attitude of the service person was way below what was to be desired, he and I got into an argument that almost led to something beyond that. The customer, as they say, is not always right. I met with store management, which conducted themselves in the utmost way as far as customer service is concerned and tried to soften the situation by asking to refund my money and next service on them as far as oil change is concerned, but I am here to tell I have never had an issue at that facility with anyone as I did today with this service person, I mean this is where I brought my 1st and only brand new car from and I have always been treated well here. Oh well, all season, come to an end, I guess.
Maurice K.
Feb 23, 2022
I was helped by Ms. Diamond who provided outstanding service. I needed to get my key fobs batteries replaced and they closed at 4pm. I had called at 340pm. I got to service desk at 410pm, Ms. Diamond was still there with a smile when I know she could have closed the shop. She also installed both batteries in a snap. She went above and beyond and I just want to let her know how appreciative I am for that. Thanks!
Terri Cunningham
Feb 20, 2022
Excellent customer service! The auto mechanics are top of the line. Their work is superb!
Donnie Wood
Feb 17, 2022
No sales person came outside to greet me. Made me feel like no one wanted to chat about my new car choices.
Hea Fuscaldo
Feb 15, 2022
Brent, service manager & Christine assistant manager at Nalley Hyundai at Lithonia Ga was very supportive and professional in most difficult situation, not being able to get the shipment, because of pandemic. I was amazed at the level of caring, which is rare these days. Hea Fuscaldo
Michael Surles
Jan 08, 2022
Nothing like shopping for a car on a rainy Sunday afternoon. We were able to get the complete deal done in about 3 hours. It helps alot when you have the financing already in-hand. Landed a smooth 2021 Hybrid RAV4 XLE with just under 3,000 miles. I think we got a fair deal on our trade-in as well. The Mrs and I were very pleased.
Getty Cameau
Nov 19, 2021
Once you arrive you're greeted by an associate, then you are directed to speak with am associate to discuss your needs. You can sit comfortably while you wait and they communicate via text messages with updates. Its a busy location, so be sure to schedule an appointment.
Leander H.
Jan 22, 2020
Repairs that were made did not resolve issue with Kia Soul On December 2, 2019 I took my Kia Soul in to Nalley Kia Stonecrest for an issue of a sqealing noise coming from vehicle. After the technician inspected the vehicle he suggested i replace all belts on the vehicle. I informed him i had previously replace all belts. With his recommendation i had all belts replaced except the timing belt.

Total cost $206.91 I brought the vehicle back to Nalley Kia Stonecrest on 1/17/20 after getting the car from my daughter and hearing the noise was still an issue. Upon arrival at Nalley Kia Stonecrest at checkin I told the service advisor I was willing to ride with technician to point out the noise, this offer was not accepted. After waiting for about 2 hours Tyler Louis my adviser told me the Technician could not find or recreate the issue.

I informed him that I told them at checkin I was willing to ride with tech and point out issue. Tyler told me once tech was finish with the current vehicle he was working on he would ride with me saw I could point issue out. After about 1 hour he comes back and tells me that the tech found the noise and its the timing belts. I informed Tyler I had the timing belt replaced already, I also told him on 12/2/19 I had all the other belts replaced except Timing belt.

I informed him I was not willing to pay any additional money because I felt they missed diagnosed the issue in December. What they did in December did not fix the issue. After the manager and master tech looked at the vehicle they now suggested I replace the water pump for a cost of $485.19. I agreed to this based on their professional technical expertise that this would fix the noise issue.

It took until 2pm on 1/18/20 for the vehicle to be ready. Once I picked up vehicle and pulled out of Nalley Kia Stonecrest parking lot on Mall Drive I heard the same noise I brought the vehicle in for in December and on 1/17/20. I took vehicle right back to service department and informed the adviser Tyler. He told the Manger and the manager had the Master tech ride with me to hear the noise.

Now the Master tech is telling me the noise I am hearing is a different noise. Its not the same noise I brought the vehicle in for and that they fixed the vehicle original noise issue. We are at a disagreement at this time and I want to speak with the GM of location. The GM, myself and the Service manger met on 1/21/20 and the only thing they will state is they fixed the noise issue and there is a new noise.

They are unwilling to refund money for work and we cannot come too resolution. The manager ask me to come in on 1/22/20 to ride with the Master tech so he can tell me what is causing the new noise issue. I am going to take ride with Master tech, but this will not satisfy anything as its an out for them from having to refund my money. I don't want them working on the vehicle any further because I don't feel their competent to base on my current experience with them.