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Schedule an appointment for your vehicle today! Mr. Jim's Automotive Services has been delivering quality service to clients in the Naperville, IL area since 1981. Locally owned & operated, we give all of our clients individual attention. We get to know you and you get to know and trust us. We are not an anonymous chain or franchise, so you are a person, not a number.
Reviews (10)
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Kelly Duffy
Jun 09, 2022
Mr Jim's runs like a well oiled machine (pun intended). After being taken advantage of at a previous auto shop in Warrenville I was tentative to trust another repair shop and was dreading it. I can honestly say my experience with Mr. Jim's was great- I appreciated the transparency of repair recommendations as well as costs. I also loved being able to access documents through a link via text message. They've earned my trust and business in the future!
Elio DiStaola
May 11, 2022
If you're in the warrenville/aurora/naperville area. there's no better spot to service your vehicle. The owner is hands-on, available, and keeps service levels in tip-top shape. Service: General repairs & maintenance
Macy
Apr 22, 2022
Next level service! Jim and his crew are just the nicest and sweetest group, so great to talk to! Best service and quality, I've had tons of work done here. I used to live and work a lot closer so now I pass a lot of shops when I take my car here because I want them under my vehicles before anyone else! Worth the drive every time, I'll see you all again soon!
Morgan Padalik
Jan 13, 2022
Was referred to Mr. Jim's by family and was nothing but thrilled with my experience! They were very communicative, organized, efficient and beyond accommodating in the experience. While I went there for more of an auto repair need, I, along with my family, will be taking our car maintenance needs to Mr. Jim's too!
Kate Farley
Dec 25, 2021
Just a fantastic experience! Not only did they identify and repair the cause of the 'check engine' light, they took the vehicle over and passed the emissions test for me! Wonderful service and honest people. I'm so glad to have this place nearby!
Amanda Spans
Dec 24, 2021
As the daughter of a mechanic, I grew up in the garage learning from dad. To find a mechanic I am comfortable going to is not easy, first as a woman I'm usually not taken seriously. I have always been treated well here, I called knowing it was our alternator, I was not told 18 other "problems" but was given the repair I knew was needed. And it kept my 73 year old father from going out in the cold to do the repair himself.
W. P.
Aug 20, 2021
Went in to have my parking brake fixed, but got a quote for standard rear brake job (no mention of parking brake) and also a transmission line they claim was spraying everywhere. I call assuming the transmission leak must be minor since I haven't had issues and I focus on the brakes. All I originally wanted was a stripped screw tapped and replaced and standard parking brake hardware be replaced not the entire axle and hub assembly.

They are like yeah yeah whatever we're more concerned about the transmission leak.so I put them on hold walk out side but I have no leaks in my driveway. Later on I drove to their location and no fresh transmission fluid where I parked it when I dropped it off in their lot. But they deny it and claim it came in like that. I ignored their concern and wanted my quote for the parking brake repair I originally came in for.

I received a quote for over $1100.dealer parts for axle and hub assembly.i guess they don't know to tap a simple hole for a new bolt and they tried to lie and say parking brake hardware is dealer only. I'm furious. I canceled everything. But I would have to have it towed and repaired still somewhere so I cave and paid $1200 for standard rear brake job and brake flush, trans line and flush.

None of which i originally went in for. I pay I start to drive home and at the first light my ABS kicks in as I attempt to stop. NEVER have i had this problem. I take it back and they immediately say "oh yeah we saw you need to wheel hubs." But they didn't mention that prior. The problem is actually a sensor on the wheel hub and replacing the entire hub is like replacing a fender because you had a scratch.

Again they deny any responsibility and try to sell another repair. Even went on a test drive with one the mechanics who tried to say "Only front brakes have abs sensors. And we didn't touch the front brakes!" And when I corrected him his response wasn't to own up to the lie, he just said "oh you know cars?" And started to back pedal. I like Mr Jim the person.

And recently he had employment issues. But unfortunately I do not trust the new guys there whatsoever. And sadly I don't see Mr Jim there anymore to voice my concerns. When I call I'm either dropped or sent to voice-mail typically. Mr Jim might be surprised to see this but I bet the mechanics are more surprised it didn't happen sooner.
Heather M.
May 25, 2021
I'm so impressed with Jim and the way he conducts business! He's very personable & reliable, as well as knowledgeable! He was able to give me a preliminary estimate of what repairs needed to be done based on a description of the problem and asked what expectations we had for the vehicle (older with high mileage). He communicated with us promptly, did the work within the estimated timeframe & cost. He's very honest & comfortable to talk to. felt like we were working with a family member! Thank you, Mr Jim!
Tom M.
Mar 31, 2021
Just moved to the area and saw all the good reviews on this place. I called to have my car serviced and was immediately blown away by the customer service provided by Jim. Not only did he get me in right away (working with my schedule), he went out of his way personally to come to my house to get my car! This will absolutely be my go to shop for all my cars from now on. Highly recommend for their professionalism and obvious experience.
Jay & Em
Dec 17, 2020
I can't believe I haven't come here sooner! Jim provided a phenomenal experience for me and really went above and beyond to explain the condition of everything in my vehicle to me, and went over everything they did and looked at. I have never experienced this level of service at an auto repair shop, especially as a woman, I'm used to mediocre or bad service at auto repair shops.

Very sad I am moving out of state, otherwise I would certainly keep coming here. Level of service and kindness really goes a long way and makes a difference in where I want to get my services done! Thank you Jim and team