Mc Carty's Auto & Truck Repair

I took my car in and got it back the same day without an appointment. Although it was just a battery install. Thank you McCarty 's Pro Towing Services: Battery, Battery service

My wife's vehicle had an issue on the interstate that caused it to be unsafe to operate. McCarty's Pro Towing was assigned to tow our vehicle to a local dealership and the service that I received throughout the entire process was nothing short of superb. The receptionist who first took our call was professional, courteous, and polite. She was able to give us accurate updates along the way, which was very helpful since the interstate can be an extremely dangerous place.

I cannot say enough positive things about the driver (unfortunately, I cannot recall his name) but he did an excellent job in getting our vehicle taken care of safely and efficiently. McCarty's Pro Towing is by far one of the better companies I have dealt with in regards to towing. Thank you for your professionalism and treating us with dignity and respect.

McCartys is always quick, professional, and very affordable! I never feel overcharged for their services like I have at other auto repair places. They are amazing! Service: Oil change

Made an appointment for an oil change. I had an appoinment within 2 hours of dropping the vehicle off so i chose to wait. They got it in, serviced the vehicle, and had me out in time for my next appointment. Crew there was top notch.

Little bit of communication confusion on tire size but got it the next day and exactly what I wanted. Very satisfied. Services: Car towing, Tire change

Car broke down in Owensboro while there on business. Tow driver came to my location due to Triple A, I told him it was the battery, and asked for a jump. He "tested" the battery and said it was not the battery, thought it was the starter so he wanted to tow the car to the garage. Had to get a hotel room. Next morning call the shop, they say it is the battery and they can install a new battery for $230 and it would take an hour. Called 2 hours later they say their computers were down but miraculously just came back online right when I called.

They can fix the battery now, but it's their lunchtime. According to Anthony I'll have the battery in by 1:00. Call back at 1:15 sorry the guys had to take a late lunch, should be back by 2:00. I said I just talked to Anthony and he was leaving for lunch at 11:45? It takes all of about 5 minutes to change a battery, so I got a Lyft to the shop had them jump the battery and went and bought a new one and did it myself.

I do not recommend these clowns to anyone, I have filed a complaint with Triple A and hopefully they won't be a Triple A recommendation in Owensboro any longer. If I could give this shop 0 or negative stars I would. Also their $230 battery only cost me $54 at Walmart. It all boils down to this being a shop that takes advantage of people from out of town. Thanks to them I missed a day of work, was out $130 for a hotel room and more. Incompetent lazy mechanics and tow drivers.

Locked my keys in my truck. Gave them a call and was there in a timely manner. Unlocked my vehicle within minutes and no damages! Highly recommend!

When my Jeep wouldn't start, McCarty's showed up quickly. The gentleman who loaded my baby up to tow her to the shop was very nice and very careful. They were able to fix the battery and get her back to me within the day. The price was very reasonable. On another recent visit, they towed my Jeep again for me and took good care of it. Despite a transmission issue and an issue with a speed sensor, it was back to me within 48 hours.

They came out and picked me up, took me back to the shop for a quick check-out, and gave me my keys. I was pleasantly surprised to find that they'd even washed my windows and windshield!

Took two hours to get to my location to unlock my car door. That's all I needed was my car door unlocked. Said they would be there in 30 minutes. It was 2am and the shop was located 10 minutes away from my location. Even if they were doing something this town is not that big I called 4 different times in a 2hr span, to get told a different story about where the driver was each time I called.

If they were on another call that's all they had to say. But they weren't bc I asked them if they were on another call and if that's what was taking so long for them to get to me, and they said no he was on the way. No reason he shouldn't have been there especially when it was to simply get my door unlocked- no towing, no truck needed, just the tools to open door.

We figured out after my 4th phone call he was somehow given the wrong address, even after I told them multiple times what the address was. No one apologized, they just said he'd be there in 3 minutes- except 15 minutes later he arrived! The service man that arrived 2hrs after the promised time, was beyond rude. Again. The location I was at was 10 minutes away from the shop.

They were not on another call. Then why did it take 2 hrs? And if he was given the wrong address, why did nobody catch that after the 1/2/3 time I called? And why did they give me a wait and promise time they couldn't keep? Knowing I was alone at 2/3am at night as a female, with no access to my car? And then be rude to me when he gets there to unlock the car? It was absolutely insane. Maybe if they apologized or had been nicer during a stressful situation, I would be more understanding. But that was too much.

This will be the only toe service I use from here out. My vehicle was there longer than I intended it to ne as I figured out the best option for my situation. I wasn't charged a million dollars for "lot fees" and they was very easy to work with. I highly recommend Service: Car towing

We contacted McCarty's to tow our 2014 Ford Escape from Henderson, Ky. back to Nashville and were quoted a price by the office manager of $342.00. When the driver arrived at the destination he (along with the owner) demanded a payment of $665.00 or threatened to take the vehicle back to Owensboro claiming that Stacey (office manager) was off and could not be reached to verify her quoted price. Both the owner and driver were EXTREMELY UNPROFFESSIONAL and we recommend pushing your vehicle before using this CRIMINAL OUTFIT!

My vehicle had to b towed in because of the check engine lite blinking, which the manual said do not drive. They towed it in and in a few days repaired everything that was wrong. Thank u McCarthys for great work. Services: Check engine light diagnostic, Engine repair, Local hauling

I love the staff and service that is provided with McCartys. Everytime I call I am greeted by a friendly staff member who is happy to help. They are very quick about finding the problem that is wrong with your car and letting you know they're also very good about letting you know the options that you have and what they're able to do for you. McCarty's unlike a lot of other places do not try to take advantage of you they have always been very upfront and honest with me about my vehicle and I appreciate that very much.

Had fuel pump replaced in my Pontiac Montana, was repaired quickly and priced very reasonably. The van has been running fine ever since. I've taken my vehicles to McCarty's for several years and they have always been great to work with and have done excellent work! Service: Engine repair

We are from out of state, and were in Owensboro for a special event. It was the Friday before 4th of July. Our car died. We called AAA for a tow truck, with the intention of taking it to the local Honda dealer. However, they could not even look at the car until next month. We know nobody in town and did not know what to do. Our tow truck driver was wonderful!

He put us in touch with McCarty's, and they agreed to look at it immediately. It needed a new alternator. They had it fixed for us by the end of that day. We felt that they went above and beyond to help us out, and we were impressed.

I have been a long time customer here taking several cars to be maintained and fixed but with this most recent experience I won't be back. My initial tow in was because of traction lights and locking wheels. They told me front hub assemblies on the front end needed to be replaced. They called and said it was fixed and when I left I had a popping noise that kept getting louder and wasn't there before.

It was a CV axle. I took the truck back and they told me that the axle had nothing to do with the bearing being replaced. Well they have to roughly take that off to replace the bearing. I understand things break but they were completely lying to me. They fixed an axle and said they looked it all over and I was good to go. Not even a few hours off the lot and it's doing it again.

I took my vehicle in to have the fuel pump replaced. The fuel pump is losing prime it will eventually go out I don't want to wait for it to go out so I asked them to replace it The truck wasn't starting for another reason they fixed that fine but I still have my original issue plus I'm out a tow. The mechanic could have kept his rude comments to himself when he asked who the idiot was that worked on it I can get insults for free I'm not going to pay for them And on top of that I've left three messages for the owner to call me and nothing