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I called in to for a required vehicle service. Time was tight - family was heading out on a mid-state trip. Mark G arranged that he would stay an evening and work on our car. We did not ask for this special arrangement. Because of this it was discovered a few components were in dire need of replacement. Nobody ever knows, but this could have been a bad situation if we did not have this taken care of.

We have worked with Matt's for 10 years. Quality people, service, quality family. Matt's is the best! They tell you what you need now, what can wait for a bit, and don't try to sell you unnecessary repairs.
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Over the many years we have brought our cars to Matt's, they have never failed to be respectful and helpful. The entire team works very hard to find the problems and solve them. The mechanics are excellent, no matter the car we own at the time. Matt and Vicky have built an outstanding business that is an integral and supportive part of our SW community.
Reviews (10)
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Kathy Ann Borson
Jun 01, 2022
Over the many years we have brought our cars to Matt's, they have never failed to be respectful and helpful. The entire team works very hard to find the problems and solve them. The mechanics are excellent, no matter the car we own at the time. Matt and Vicky have built an outstanding business that is an integral and supportive part of our SW community.
Victor Eckland
May 26, 2022
I've been a very satisfied customer for over 20 years and have brought several cars through their shop. All interactions and services have been top notch. Services: Oil change, Tires, General repairs & maintenance
Shelley Martin
May 22, 2022
The staff was very friendly and professional. I had my BMW 60,000 mile service tune-up. They did a great job. I will definitely use Matt's Import Haven again. Services: Battery, Auto maintenance, Air & cabin filter replacement, Auto engine diagnostic, Oil change, Auto battery replacement
Jan McNeely
May 18, 2022
Matt's has been great in servicing my car, letting me know what they're watching, and always an estimate of cost before they do the work. I love the girls in the front office and the technicians are the best. I trust them and appreciate their genuine kindness and hard work. Services: Wheel alignment, Auto battery maintenance, Auto maintenance, Auto engine tuning, Air & cabin filter replacement, General repairs & maintenance
Barbara Lobejko
Apr 04, 2022
My first visit and I felt they gave very good service and were full of information. They texted me what they did with pictures. Pretty amazing. I will use themfrom now on, my 10 year car could easily last another 10+ years or more with their service.
Kari Gerow
Mar 20, 2022
I had to be jumped at the ferry holding dock ( thank you ferry workers). I drove straight to Matts and they did some on the spot trouble shooting for me, in the pouring rain. I schedule and appointment so they could diagnose what was drawing amps on my battery. I was quoted a price for the first hour. Less than 4 hours after dropping my car I had a text from Forrest stating all the things that were good. Electrical is tough to find the root cause.

My radio had been behaving " weirdly", so he pulled the fuse. I'm going to drive it for a week and see if it goes dead again and we'll go from there. Have a sneaky hunch that it has been the problem. They charged me much less than the original quote which was great and gave me confidence in their professionalism. I will eagerly return to them if need and highly recommend their services. Thank you to your team!
Jeff Kennelly
Mar 17, 2022
How refreshing to find such a qualified shop to work on Mercedes without leaving the island. Friendly, professional staff who quickly diagnosed the problem, communicated, and performed the repair quickly - all at a fair price backed by their reputation without the painful trip to the dealer. Will definitely be a repeat customer
Jeff Wallace
Feb 25, 2022
We have been using Matt's for maintenance and repairs for over 30 years and our experience has always been excellent. Good communication, fair prices, they use quality parts and the work is always flawless. They have a great team and we love working with them. Services: Engine repair, Battery, Brake service & repair, Oil change, General repairs & maintenance
Cynthia G.
Feb 14, 2022
Matt's has helped us keep our two older (2005 and 2009) vehicles running in top shape! Staff are very knowledgeable and friendly. Great service! Services: Oil change, General repairs & maintenance
Bob Tearse
Jan 24, 2022
The team at Matt's is competent, efficient & courteous. Their scheduling is well worked out; I had no wait at drop off or pickup. They pointed out what needed to be done, answered my questions and let me choose how much to do now. I strongly recommend them for the auto servicing and repairs they provide. Services: Tire rotations, Oil change, General repairs & maintenance