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Krause's Automotive is an independent, family-owned business where you and your car can get the attention and service you deserve - without the hassle of taking it to the dealer. Our factory-trained technicians provide the highest level of expertise for everything from routine maintenance and tune-ups to major mechanical repairs. In Robert's blog, he discusses automobiles, the repair business, and pretty much anything else that pops into his mind.
Reviews (24)
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Terry Cade
May 23, 2022
Krause's automotive was the third place I had taken my Fiat to because the first two places wanted nothing to do with troubleshooting an electrical problem. They found the problem in a timely fashion. I would give them six stars if it was allowed. I would refer anyone to these people. Great job! Service: Electrical repair
Stephanie Henry
Apr 12, 2022
I have had 3 different vehicles (BMW X5, BMW 328, & Jeep Cherokee) serviced with Krause's Automotive. Hands down the best service we've ever had. The dealerships prices are usually twice as much! They've checked out my vehicles several times where there was no charge at all! They also take pictures of your vehicle's problems and share them with you via email and go over with you their recommendations & pricing before performing anything on your car. Highly recommend!
Abigail Terzo
Apr 05, 2022
We had to replace the engine on our VW Tiguan and are so happy with the quality of service we received at Krause's. Paul walked us through the process and was very patient with all our questions. I would definitely recommend them to friends and family!
Sansulan Pine
Mar 23, 2022
I have been taking my vehicles to Krause since 2000 and I have never had a bad experIence. The staff is very knowledgeable, professional and caring! I rate Krause exceedingly superior! Service: General repairs & maintenance
Dillon Davidson
Mar 16, 2022
Dustin and the gang are the best. There is no other place I would take a german import too. I trust them more than the dealerships. Prices are fair and the customer service is excellent! Services: Auto engine diagnostic, Oil change, Vehicle Inspection
Alex Etwaroo
Mar 12, 2022
Exceptional service. They were able to get me in same day. Very prompt and professional and the facility was what you would expect of a larger repair shop, but had a hometown feel. I will be bringing my vehicle here for service and would recommend all to do so as well! Services: General repairs & maintenance, Oil change
Paul
Nov 20, 2021
LOVE this place! I was referred to Krause's by a neighbor as I have always been a dealership loyalist. I found the team well informed, professional, communicative and fair. The shop is as clean as a whistle and the work was top notch as well as the parts used. I would not hesitate to refer Krause's to anyone else who is passionate about German automobiles/foreign cars.
Todd R.
Oct 05, 2021
I researched a number of foreign car repair shops for our BMW. I am glad I chose Krause's Automotive to address the brake service light for our car. Paul proudly showed me their garage and how clean they kept it and how well trained the mechanics are. He gave me the best quote for new pads, rotors, sensor, and brake fluid replacement. Gave a discount on an oil change, and even tested the brake fluid to find that it actually did not need to be replaced. They had a loaner car for me and finished my car in a day. Exceeded my expectations.
Orlando Evans
Aug 23, 2021
Great service. My first experience at Krause automotive was excellent they performed the service I requested and answered all the concerns I had and saved me money on the second visit they performed the work requested in a timely manner and found a issue with my suspension that was caused by another mechanic and fixed it. They are honest and do excellent work at a much better rate than the dealerships.
Adi L.
Aug 20, 2021
I needed a new water pump and belts changed for my car. I had called several places based on the neighbors' recommendations, although all of them were good, Krause's Automotive stood out amongst them all. From the front-end customer engagement to finally completing the job, Krause's Automotive has provided me with EXCELLENT services. Customer facing is one of the most important job for a new customer. Dustin did a great job in answering my questions patiently and educating me on the pricing, time it will take to complete the service, and etc on the phone.

I did not have any unpleasant surprises when I brought my car in for assessment and began the job. Besides Dustin, Daniel and Brandan were very helpful. Daniel recommended the tinting services next door and they were able to bring my car to the next door workshop after completing the job in Krause. By the end of the services, I had new parts in my car and the windows were tinting.

All done in two days. It saved me time and lots of hassles. In addition, both Brandan and Dustin were awesome! They gave me me a ride back/forth home and to their shop. Thank you Krause's Automotive! I will certainly recommend you to my friends and family.
Joe Herrera
Aug 12, 2021
Just had my car serviced at Krauses's and i am very satisfied with the level of service that i received. My car needed major work and the process from start to end, the level of skill and workmanship, is some of the best i had ever experienced. The price was surprisingly affordable and the people were very nice and attentive. The communication is something that really impressed me. i'd like to give kudos especially to Daniel Molina. I felt like i had my own personal concierge mechanic at my call. My car will need a new clutch soon and Krauses's definitely has my business. Great experience overall!
B. L.
Jul 08, 2021
A+ service at a very reasonable price. They care about their customers and patiently answer my many questions. Thanks to them my 2001 Mercedes E320 is still running strong and a pleasure to drive. I highly recommend.
Amir S.
Nov 25, 2020
Paul was really helpful. I called them about my Mini Countryman and they asked me to go straight in e en though it was the day before thanksgiving. They checked the car over and. Leaned up the minor scrape and suggested I wait till the next service and just buff it.really nice and trustworthy. Will use them for my BMW too.
Shantel S.
Mar 09, 2020
Very nice men! They took care of my BMW X5. Will be returning with my Benz. I've also referred others to this shop.
Spencer W.
Jan 12, 2019
My family and I have been going to Krause's Automotive for nearly 20 years and have known Robert the owner at prior shops before he opened his own. They specialize in European vehicles and Lexis but will work on any make which we have had them do. They are nothing but honest and I trust and value their opinions. Both of the Techs, Danny and Jeff, do great work. It's tucked in off the Mill Street with a few buildings but has a great waiting/reception area that is welcoming and comfortable. I would recommend them to anyone
Cathy G.
Dec 02, 2018
Had my BMW in my garage for over 3 years because the car could not be inspected due to a faulty message being sent from my emissions monitor and an issue with poor data not being read from the states inspections computer. Mr. Krause and his team took my challenge and figured it out and my once garage car is now back on the road. Highly recommend
Bridg W.
May 01, 2018
I have taken multiple cars for work over the years. They do good work at reasonable price. Best part is that when I took my Accura there they sent me to someone else who they thought would be better for the repair. They have recommended a glass repair shop and a transmission shop that worked out very well.
Shane M.
May 08, 2017
I would highly recommend this shop to anyone. Colby was very helpful and helped guide me to the right service I was inquiring about. The shop is very clean and they were very friendly. It's hard to find a quality shop like this for foreign vehicles without feeling you've been taken to the cleaners, good group.
Chad L.
Mar 23, 2017
Friendly, reasonable pricing and great communication with me the whole time. Was up front and honest about the whole process. I'll be back anytime my Lexus needs service. Thanks guys!
Alex K.
Dec 12, 2016
One of the best BMW/Merc/Volvo (they are not limited to BMW, Merc, Volvo.) shops around the Metroplex. Honest, quick and will give you options and good advise to fix your problem. I have used them for over twelve years and have sent several happy customers to Krause's. If you are on the fence, give them a chance to win your business.
Carol M.
Sep 26, 2016
I love this place. From the time I first called them to the time I drove away, it was a terrific experience. First, I got all of the information I needed right away and then when I walked in the place was so clean and well decorated. I felt right at home and safe. The service was done faster than I had expected and so I will get all of my work done there from now on, instead of going to the dealer. I have a Lexus RX400h and so I baby it. I know these guys give great service at a great price.
Suzanne C.
Jun 23, 2014
I've been going here since I bought my 2006 Audi a couple of years ago. They were wonderful - good service without overcharging. Last time I went, they had a change in Service Managers. They no longer provide service to take you to work (they never mentioned the change until after they had my car up on a lift) but there isn't enough room in their waiting room to set up a laptop.

And the wifi would never connect. So I had to wait 2 1/2 hours for my oil to be changed. I'd love to continue to use them, but since I only have one car, it has become too inconvenient to do so.
Sheena R.
May 28, 2013
AWESOME AWESOME PEOPLE! Always great with customers, and so honest. They won't scam you with unecessary repairs. I am a young female with little knowledge about cars, so I am easily scammed with unecessary repairs. Lance was terrific. I went in to have my brakes checked. he could have easily given me a list of things that needed to be done. instead, he had the wheels off my car and took me out to see for myself. "You don't need a thing done, your brakes are in great shape." Put the wheels back on, and let me go about my way. I recommend them to everyone. Their honesty can't be compared to anyone. I will always go to them.
Dominic C.
Feb 09, 2011
I've been bringing my car to Krause's since moving to Flower Mound. Never been disappointed. This is a no frills place that passes on the savings to their customers. They are honest and don't try to scam you. They even change my bulbs for cost. Don't see Robert there anymore, but Dean and Lance takes great care of their customers.