John's Automotive Care are your EXPERTS in full service auto repair, truck repair and vehicle maintenance in San Diego CA and surrounding areas. We're dedicated to delivering customer satisfaction! We provide everything from oil changes to the most intricate repairs imaginable. No matter what automotive problem you may experience, you can depend on us for quality professional service. Your satisfaction is our top priority!
Our company has been providing quality car repair, service and maintenance in San Diego, CA. since 1998. We are a locally-owned family business dedicated to delivering quality and professional automotive services to the our friends and neighbors in San Diego and surrounding areas, including La Mesa and Tierrasanta. Our highly professional ASE (Automotive Service Excellence) Certified technicians are skilled in the latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic cars and trucks.
We understand that your car or truck is a major investment, and that is why we care for each customer's vehicle as if it were our own.
Highlights, Specialties & Features
- Auto Repair & Air Conditioning Service!
- Wheel Alignment | Tire Sales & Service!
Professional Associations & Certifications
- ASE National Institute for Automotive Service
- AAA - American Automobile Association
- NAPA | ASA
- San Diego, CA
- American Express, Debit Cards, MasterCard, VISA, Cirrus
|City||San Diego , CA|
|Address||6267 Riverdale St|
|Phone Number||(619) 304-0815|
Hello. My name is John Eppstein, and as the owner of John's Automotive Care I'd like to welcome you to our website. I'd like to tell you more about us. My employees and I are a group of highly skilled individuals who take pride in performing expert vehicle repairs while providing exceptional customer service. We get a good sense of accomplishment that comes from providing quality, professional service and over the top customer service. That is why we've won the AAA Quality Service Award a second time!
Our customers will tell you that we are dedicated auto repair experts committed to building lasting customer relationships. They know that we put our customers first in all that we do here at John's Automotive Care, and we work as a fine-tuned team, continually striving for that complete customer satisfaction goal.
Products & Services
We Provide Maintenance, Repair, and Diagnostic Services for Your Domestic or Foreign car or truck. Our company provide repairs and maintenance on all makes and models of domestic and import cars and trucks. Bring us your car, SUV, light truck, or entire fleet. Our competent, friendly and professional ASE certified technicians use the most up-to-date diagnostic equipment and quality parts & products while meeting all of your automotive repair & maintenance needs.
- I would recommend this business
I brought my broken down Trans Am here awhile ago because it had such good reviews on Yelp. They certainly lived up to it. I have never seen a more thorough auto shop. They take detailed pictures of everything and send you a diagnostic report on your car, with explanations breaking down any problems, what should be done, and how urgent it is.
It's because of that experience that I brought a car here that I was interested in buying. I wanted their thoroughness so I could make sure I was buying a good car. It definitely helped me make my decision and now they will be my go-to shop for sure.
On top of the professionalism, every single person who works here I've interacted with has been awesome, especially Justin who really seems to know everything! Dropping car knowledge bombs left and right! Seriously, just ask for Justin when you come in. He'll take care of you and never pressures you on anything.
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|Service & support|
I had my car serviced at John's Automotive care and was VERY happy with both the service and results. I was in and out quickly and the repairs were at a very reasonable cost. The staff is friendly, informative, and genuinely care about their customers. I would 100% recommend this service to anybody looking for high quality car repair and customer service!
I won't take my vehicle anywhere else! I trust John's Auto Care to tell me what truly needs to be done to my vehicle to ensure that I am traveling safely. They even take the time to speak with my dad on the phone to explain to him what needs to be done so he can have peace of mind that the fixes are needed and they are done at the right price. Additionally, John's Auto Care is active in the San Diego community and has made donations to a local non-profit that supports military families!
As a friend of John's and a fellow business owner, I can tell you that John is committed to the satisfaction of every customer and excellence is always on his mind. They will not disappoint giving every attention to detail while maintaining the high standards of honesty and integrity that we all expect in automotive repair.
Best auto care in San Diego! Friendly, professional staff! AAA certified. So happy to have found this wonderful place! Byron and Justin are excellent! Thanks for taking care of my vehicle!
WOW! Where do I start. John’s Automotive Care was a referral from AAA. I called their office and spoke with Justin. Now, there is a man who not only has a great sense of humor, he has Integrity, Humility, Compassion and OUTSTANDING Customer Service skills.
My car was towed in the next day and the services only got better. I was immediately greeted with a friendly smile and a firm hand shake. Justin told me everything they were going to do and a few hours later there was an email with photos of my car with recommendations. The service they quoted me was done with expertise and I could not be happier. I must admit I called Justin way too much and he was superior every time, to be honest I think I owe him some beer.
When I stopped by to pay my bill Justin was not in the office, I think he was doing Yoga or something but their customer service continued.
John’s Automotive Care offered to come to my house and pick me up so I could drive my car back to my house. The shuttle driver was as nice as the rest of the crew at John’s Automotive Care.
When the shuttle driver dropped me off and I walked in the office, Justin greeted me with a big smile and made me feel like I’ve been going there for years. He wouldn’t admit he was doing Yoga but I did see the mat behind his desk?
I will be a customer of John’s Automotive Care as long as I am in San Diego.
They are what Customer Service used to be. I HIGHLY recommend John’s Automotive Care. Thanks Justin and everyone there.
Incredibly kind and helpful on the phone and with Yelp quotes. Gave me a thorough quote, explained everything really well and patiently, with a lot of honesty and friendliness. Their quote was pretty high, but it included a three-year warranty, new parts and a AAA discount, which was 10% off up to $50. Would definitely go to them in the future.
This place rocks, I have brought several of my cars here and no matter what I receive great service. Justin and Bryon and Dave are the best. Each of them makes me feel right at home and are accountable and trustworthy! Definitely recommend this place for your car troubles!
My son's BMW broke down late in the evening and had his car towed
to John's . My son asked them to do an inspection to see what was wrong. The care inspection was so beautifully detailed, we new any and everything that was going on with the BMW, "many problems". I worked with Justin Snyder, He was fantastic. He had some great advice for us, pertaining to an older BMW. Justin said the car would take about 2.5 days turn around time, but they worked on the car till late into the evening and early morning. My son was on the road in one day. Thank you all at John's Automotive Care. Great shop!!
I love this place!
The guys there don't make me feel dumb since I don't know a thing about cars. I felt very taken care of and my car is in such good hands!
Having conversations on the phone was so great, and if I didn't understand they could explain things very easily- that's how you know you've got a pro!
They were so much quicker than expected and I got an email with everything they checked WITH PICTURES! So not only do they have a file on location, but I do as well!
I also got a lift to and from home to be able to leave the car there and not have to sit and wait.
And through all of this they were honest and kind and I got my door opened when I was leaving...last but not least...I got a coupon for $5 off my next visit AND a bag of candies.
Most positive mechanic experience I have had in a very long time!!!
Big thanks to Justin at the front!