Jim Barbey Automotive has developed a reputation for exceeding our customers' expectations and treating our customers fairly and with respect. Our customers know that we stand behind our service and repair work which keeps our customers happy! We are growing and have just recently expanded our shop! We now have seven full-service bays and a lovely waiting area.Our services include full auto and fleet repairs, and tire sales available with computerized balancing. We are also an authorized Maryland Inspection station and a Maryland certified emissions repair facility.
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Reviews (10)
Kd McLaughlin
Jun 21, 2022
Kenneth Klein
Jun 17, 2022
This was my second time getting my truck serviced at Barbey Automotive. I did not write a review the first time because I wanted to see if they could duplicate their quality service. They not only duplicated it they exceeded my expectations. I will not take my truck anywhere else. Top notch work and customer service Services: Brakes, Battery, Tire rotations, Oil change
Joe Schatz
Feb 24, 2022
Jim and the entire staff have went out of their way for me and my family yet again. My youngest daughter is in the market for a used car at the worst time in history as it turns out and Jim has personally given us on call advice and walked us meticulously through a state inspection of a vehicle with his professional insight. Jim Barbey Automotive is invaluable to us and we appreciate them helping us navigate they many pitfalls of the auto marketplace.
Abby Fitzgerald
Jan 09, 2022
Mary Beth Witkop
Dec 16, 2021
The people at Jim Barbey Automotive are fantastic! We needed to get a few things checked, replaced, and fixed last minute before the holiday weekend. They not only got us an appointment right away, they also made all the repairs quickly. If you want a place you feel like they care and they do great work then this is the place for you.
Alex Kozora
Nov 06, 2021
Ryan Blair
Jul 11, 2021
I needed repairs on the front end of my Minivan. I am not from the Baltimore area and needed help JBA treated me excellent. The owner and crew spent a lot of time diagnosing the problem and fixed it quickly. Honestly one of the best Mechanic experiences I've had. Service: Steering & suspension repair
Gavin Richardson
Jun 03, 2021
Janet Pearson
Dec 22, 2020
We are truly GRATEFUL for the team at Jim Barbey! Our daughter bought her first car and initial repairs were made at another shop. Not only did Jim give us honest feedback about the condition her car was in, he did all he could to save us money and get our daughter back on the road SAFELY! We are sincerely THANKFUL for their professionalism, quality of work, and above & beyond service! P.S- And Laura at the front desk was always helpful & kind in handling all our calls
Mark Romano
Nov 10, 2020
I recently had my 2001 f250 in this shop for an inspection and necessary repairs to pass. I already had all the body work done and a fresh paint job on the truck so this was the last step to get it on the road. It was my first time as a customer and was happy with how friendly the staff was at the front desk. The only complaints I have were mainly some quality control issues, as the most important suspension/steering repairs seem to be holding up well.
The first problem I encountered was when I picked the truck up, the greasy handprint on my fresh door paint, and the door chime was staying on nonstop. Not a huge deal, I figured I knew what the problem was so I addressed it when I got home. They replaced my steering column and simply had grounded out a wire by crimping a floating style clip down which caused the constant chiming issue.
I was pretty annoyed they sent it out the door that way as there was obviously a problem that had not previously existed. After fixing this, I noticed the gear shifter they installed was aftermarket. I was also missing the temperature adjustment knob on the dash, which I didn't know is necessary to pass state inspection. They ordered and charged me for a pack of 3, yet only replaced one.
On top of this, it is not the correct knob for my truck. It is for the E-style Ford vans. So I have one new, non matching knob for the price of 3. I'll eat this cost once more from having to order the correct knob. On to the door panels, on one side it seems they lost a trim screw, so instead of replacing it with a proper style, it was replaced with a self tapper which was simply just resting in the hole, not holding the door panel to the door skin itself.
On the passenger side, same issue but on top of no trim screw all of the bottom mounting tabs were snapped off so the door panel now flaps away easily from the door. I am aware the truck is a little old in age, but I had just had these door panels removed and re installed a couple days prior with no issue. They also left the rubber boots which conceal the wiring from the cab to the door just hanging on the wires and not pushed back into the door.
On to the front of the truck. I needed one marker lamp replaced in each headlight, which unfortunately did not go well either. The driver side headlight was pulled clear off of the adjustment device, it appears they attempted to fix it judging by the grease on the ball end of the adjuster, but it wouldn't push back in so it was left that way, leaving the headlight pointing way too high up in the air.
One of the headlight clips for the passenger headlight were lost, leaving that headlight pointing down towards the ground. Keep in mind, I paid for a headlight alignment as required by state inspection, which unfortunately got thrown out of alignment because I had to disassemble and reassemble the driver side headlamp in order to fix the broken adjuster.
I am just now writing this review because I was just going to let it go, but had just noticed the problem with the door panels and had enough. As I stated previously, I do believe the major repairs have been done properly, but there does exist a major quality control issue. You will pay dealership prices for aftermarket and possibly incorrect parts.
I dont believe I will return to this shop personally, I spent way too much money to have to take a few hours of my own time to finish and fix their work. Unfortunately I don't have any photos as I fixed these issues as I found them, had I of known of the amount of problems I would find I certainly would have documented them with more detail.
The first problem I encountered was when I picked the truck up, the greasy handprint on my fresh door paint, and the door chime was staying on nonstop. Not a huge deal, I figured I knew what the problem was so I addressed it when I got home. They replaced my steering column and simply had grounded out a wire by crimping a floating style clip down which caused the constant chiming issue.
I was pretty annoyed they sent it out the door that way as there was obviously a problem that had not previously existed. After fixing this, I noticed the gear shifter they installed was aftermarket. I was also missing the temperature adjustment knob on the dash, which I didn't know is necessary to pass state inspection. They ordered and charged me for a pack of 3, yet only replaced one.
On top of this, it is not the correct knob for my truck. It is for the E-style Ford vans. So I have one new, non matching knob for the price of 3. I'll eat this cost once more from having to order the correct knob. On to the door panels, on one side it seems they lost a trim screw, so instead of replacing it with a proper style, it was replaced with a self tapper which was simply just resting in the hole, not holding the door panel to the door skin itself.
On the passenger side, same issue but on top of no trim screw all of the bottom mounting tabs were snapped off so the door panel now flaps away easily from the door. I am aware the truck is a little old in age, but I had just had these door panels removed and re installed a couple days prior with no issue. They also left the rubber boots which conceal the wiring from the cab to the door just hanging on the wires and not pushed back into the door.
On to the front of the truck. I needed one marker lamp replaced in each headlight, which unfortunately did not go well either. The driver side headlight was pulled clear off of the adjustment device, it appears they attempted to fix it judging by the grease on the ball end of the adjuster, but it wouldn't push back in so it was left that way, leaving the headlight pointing way too high up in the air.
One of the headlight clips for the passenger headlight were lost, leaving that headlight pointing down towards the ground. Keep in mind, I paid for a headlight alignment as required by state inspection, which unfortunately got thrown out of alignment because I had to disassemble and reassemble the driver side headlamp in order to fix the broken adjuster.
I am just now writing this review because I was just going to let it go, but had just noticed the problem with the door panels and had enough. As I stated previously, I do believe the major repairs have been done properly, but there does exist a major quality control issue. You will pay dealership prices for aftermarket and possibly incorrect parts.
I dont believe I will return to this shop personally, I spent way too much money to have to take a few hours of my own time to finish and fix their work. Unfortunately I don't have any photos as I fixed these issues as I found them, had I of known of the amount of problems I would find I certainly would have documented them with more detail.
