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Gaylord's Garage is a family-owned and operated auto repair shop that has specialized in Honda and Acura vehicles since 1978. Gaylord's is the place to go if you have any Acura or Honda vehicle. Because Gaylord's is legendary for expert and honest service, a huge number of our customers have been with us for over 20 years. Many tell us they'll only buy Honda and Acura vehicles because they can count on our high-quality service that much.
Reviews (27)
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Gina Slaviero
Jun 15, 2022
We brought our sons 2000 accord in because it would not start in december. We did not know why. We were quoted $500 or less to fix whatever the issue was. That was fine. They repaired it after having the car for a month, and a few weeks later it would not start again. We towed it back a 2nd time under the 12 month warranty. Again, they got it running and we drove away.

Then a 3rd time. Same thing. The 4th time it died while running, in the middle of a busy intersection. 4 tows we paid for. This time they kept the car for over 3 weeks and called to say they could nit fix it and offered to refund the money we paid originally. A few days afterwards, they called to say they figured it out. The problem was a short in a wire.

We went to pick it up and we had to pay an additional 424.00. Still on the original warranty on a job that has taken 6 months and 0 parts. We are disputing this charge. It'sording to wrong. Stand by your word. Why offer us a refund if it wasn't under warranty? They tried saying it was a separate issue. Not true. NOT at all. Honda specialty shop. why was there a bowl of popcorn in the back seat? NO preauthorization or knowledge of this random charge. No parts were used. The person we called kept saying we got a deal. We got screwed by Gaylords shady business practices.
Mj Nevarrez
Apr 11, 2022
This Shop has some great Mechanics, I am so happy they Know what they are doing. I will definitely recommend Gaylord's Garage.
Christopher
Mar 25, 2022
Always a pleasure. I've had my vehicle serviced here for the last 5 years. I drive a +30 year old vehicle and in the past I've been turned away due to my vehicles age. I highly recommend Gaylord's for their honesty and fair pricing.
Becky Weber
Jan 22, 2022
Gaylord's has been amazing since first using them. They treat you like family and respect any and all questions you have. I've never had any issues and they continue to go above and beyond in terms of service. Services: Body & Trim, Auto engine diagnostic, Oil change, Steering & suspension repair
David Valleau
Jan 22, 2022
Great mechanic. I took my car in for a trip check and wasn't charged a dime because there was nothing wrong with my car. Other mechanics easily charge a minimum just to inspect your car. I'll definitely be coming back
Mr. Hernandez
Dec 26, 2021
Always had a great experience at Gaylord's Garage. they took care of my car, had a whole transmission and clutch replaced. had no issues whatsoever, prices were good. it gives me a piece of mind knowing these guys are the most experienced Honda shop around. I definitely recommend them.
Steel Fist
Oct 17, 2021
Took my vehicle in for all around brake job because I was under the impression that it was time. Also one of my exhaust pipes was starting to sag. Dropped the vehicle off and allowed the servicer to take care of the issues. Found out that I had sufficient life left on the brake pads and they adjusted the exhaust pipe back to normal. All at no cost to me. I really appreciate the professionalism and the honesty that this business provides to Hondas. Would recommend to all Honda /Acura vehicle owners.
Nicholas Krzanowsky
Oct 06, 2021
Best group of people I have had the honor to meet! Honest and helpful. We were on vacation and visiting my son in Denver when I experienced some electrical issues on my Honda Ridgeline. I called Gaylord's on a Friday morning (just as we were getting ready to return to Indiana) and described my problem (no accelerator). They told me to get there asap.

Three mechanics immediately jumped on my truck and found I had accidently switched fuses which has caused the malfunction. After being with them for about 1-1/2 hours they sent me on my way. No charge! I highly recommend these folks for honesty, integrity, and fair treatment.
Craig Cary
Aug 24, 2021
Disappointed to say the least! Took my Acura in for drivability issues and check engine light. Could not find problem. Said they drove and could not duplicate what I felt driving, ( missing, hesitation accelerating). Called back, suggested new spark plugs. Told not needed based on mileage. Drove home, same issues, check engine light came back on. Decided to change plugs myself. Runs perfect, check engine light gone!
Ellen Patterson
Aug 21, 2021
I had a great experience at Gaylord's! I am new to the Denver area and brought my out of state older CRV. I had failed my emissions test and Gaylord's was fantastic at working with me to identify and fix the issues. I appreciated the time they took to explain everything to me, and they took care to give me the best deal and had all work done promptly. Great family run business who will communicate with you and perform only essential work. Thank you Gaylord's!
James D.
Oct 07, 2019
Excellent Honda service. They have been in business for many years at the same location. Have brought several of my Hondas to them without a hitch.
Jenn F.
Jul 19, 2019
I highly recommend Gaylord's Garage! They have very fair pricing and are incredibly honest and friendly. I trust them completely and don't want to take my CRV anywhere else.
Andy C.
Apr 26, 2019
These angels worked with my insurance after an accident, mostly mechanical stuff to make my Honda CR-V drivable again. They also were communicative with me and explained anything I asked about in the repair process. I would be glad to refer anyone here because unlike so many mechanics working with women customers, they were super open about pricing and cheaper options and what parts to get new and what to get used and all the insurance considerations AND BEST OF ALL, THEY DID NOT SPEAK TO ME LIKE I WAS A DUMBASS.
Seth M.
Feb 19, 2019
These guys are great and trustworthy. They've kept my Acura running great since I bought it in 2011. Fair prices and they won't try to add work if it's not necessary.
Eric W.
Feb 07, 2018
Best shop I've experienced - professional, knowledgable team who will candidly discuss all of your options and provide recommendations on what to prioritize when you are budget-conscious. I've referred many of my friends and family over the years. Keep up the great work!
Dave H.
Aug 20, 2016
I've had excellent service on my 2000 Accord from Gaylord's. They do high quality work, are responsive, reasonably priced (keep in mind they use only Honda compatible parts), efficient, and always called me to let me know when my car was ready. Great shop!
Raymond K.
Nov 23, 2015
The absolute best Honda shop in the front range! Every time I have an issue with my Honda, I call up Gaylord's and set up an appointment. Looking forward to coming again:D
Mary T. T.
Oct 09, 2015
Five stars is not enough for this place! This family operation is awesome.they know Hondas and cars in general! Donna and her sons Ryan and Chase are very professional. Also, it is great to hear a woman talk mechanics just like one of the guys! I brought my car in after another shop would not honor their year-long warranty. This shop was so conscientious to dig until they found the problem that a plug in diagnostics monitor did not show. (GOOD mechanics don't rely just on this!) I was so confident in their work, I took my car up Independence Pass and have not a problem since! My car would not run after 3 times back to the OTHER shop! Thanks team! You have a life-time customer now!
Andee C.
Aug 11, 2014
Before I decided to take my Acura TL here for the timing belt service, I talked with an Acura dealer and with another independent garage that works on Acuras but doesn't specialize in them. The quote from Gaylord's was significantly lower than the dealer's. The quote from the other garage was not only the highest of the three, it didn't even include Honda/Acura parts!

I went with Gaylord's and am so happy I did. By the way, they warranty all their repairs. It's a great family-run business and everyone is friendly and professional - and they love these cars! Picked up my TL yesterday and took it on a long day trip to the mountains - it drove like it was brand new.
Veronica C.
Jan 15, 2014
This is a Honda and Acura shop, but when I stopped in, Steve helped me by fixing the back tire clip in my Nissan Xterra that came loose. He was so nice, and even waived payment. Highly recommended.
Wendy C.
Sep 08, 2013
I have gone to Gaylord's since 1998 when I purchased a Honda from people who recommended it as a great place to go for service. My first car - a Honda Accord - has lasted over 300,000 miles due to their service on it. The garage was started by the dad, Les Gaylord, and now his son, Scott Gaylord, is the owner. He's a great guy! This is the best garage I have ever gone to, and they are the most honest and the nicest people!

They have serviced my second car, a Honda CRV, as well. I moved to the San Francisco Bay area recently and still call them for advice because it's very hard to find that kind of caring and honesty in ANY business. Their office manager, Dana, is the best! and the mechanics all do a great job! If you want great and honest service, you can't go wrong here,
Adam D.
Feb 12, 2013
Have a Honda or an Acura? Bring it here. These mechanics are, literally, the best in town and they use Honda/Acura parts, so you're getting set up far better than the dealer for a portion of the cost. They've worked on my 89 civic, 93 accord and acura TL and they've always been amazing. Check out your shop next time you're in the door and see if they have pictures of odometers in the 500K range. Gaylord's does, and will do everything they can to make your ride go that far.
Lynsey T.
Nov 05, 2012
Great family owned garage! I am so happy to have discovered this place. My car was diagnosed by a car dealership service department as needing new struts. After price shopping around the Metro area, I found Gaylord's. I took my car there only to find out that the problem had been misdiagnosed, and the real problem only required a minor adjustment.

They saved me tons of money. I have been bringing my car here ever since and have received nothing but outstanding service. If you want great customer service, the comfort of knowing that you aren't getting ripped off and the benefit of supporting a small, locally owned business- check out Gaylord's. You will not be disappoint!
Jelena S.
Oct 01, 2012
My boyfriend, living in his glory days from when he was 16, still has his Honda Civic that he got 13 years ago. It's a good car but people try to steal it. Often. This past time they smashed his window into a million little pieces and ripped some paneling and wires off of the steering wheel area. We struggled to find a mechanic that wouldn't take a week to fix it and we were lucky enough to find Gaylord's.

My boyfriend dropped off the car and the young men of the owners were happy to take my boyfriend to work and pick him up at the end of the day - for free. The window and most of the steering column was replaced the same day which blew both of us away. The other repairs were completed the next day and everything is basically finished up. We are amazed at the service and will definitely be back for oil changes, etc.
Geneva B.
Jun 06, 2012
This is the mechanic I've been waiting for! Okay so I've only gone here once, but this will surely become my regular mechanic. I brought my 1997 Honda Accord here on a friend's recommendation for a laundry list of repairs I've been procrastinating. The lady called me back by lunch and spent over 20 minutes with me on the phone going over all of the repairs in detail, which I've always wanted a mechanic to do, but have never actually had that happen.

Some repairs on my list weren't necessary or could be put off a little longer which I appreciate the honesty with. Other unknown repairs came up, but I was glad to know about them. They had my whip finished by the end of the day which was faster than expected. Overall a five star experience and I will surely go back!
Julie F.
Sep 09, 2011
I discovered Gaylord's Garage when my rear wiper stopped working. Luckily, it only needed to be tightened- rather than replacing the motor. Thanks for your honesty! I have taken my car there twice to be worked on--and i live 6 hours away! Keep up the good work!
Paul M.
Apr 22, 2008
Boooooo! My wife (6 mos pregnant at the time) took our newly purchased, used '98 CRV (bought from a dealer with low miles {56k}, for a decent price {9k}) in to Gaylord for a good looking over and the friendly a-holes quoted us a ridiculous price for many unnecessary repairs - everything from fixing a small oil leak ("only going to get worse") to replacing a near dead battery ("next time it goes below freezing it won't start.

Do you want your pregnant wife to be driving that?"). Yeah, well 1.5 winters, many subzero nights, and one very healthy baby girl later, the battery has barely, if at all, flinched. No oil spots on the garage floor either. Not to say the CRV didn't need some work, but I would estimate maybe 1/4 of what they quoted, if that. They [with a smile] stressed me OUT, made my pregnant wife cry [further stressing me/us OUT], and pretty much commanded that a ton of expensive, and seemingly unnecessary, repairs be done to our CRV immediately, or else. That my friends is bogus!