We are the Verde Valley's Vehicle Maintenance Shop. We are located in Camp Verde, Arizona and service vehicles from all over Northern Arizona, including Camp Verde, Cottonwood, Flagstaff, Phoenix, Prescott, and Sedona. We specialize in automotive diesel powered vehicles, such as Ford Power Strokes, Dodge Cummins, and the Chevrolet Duramax. We are also highly qualified to work on gasoline powered cars and pickups. We have the facility and experience to maintain: cars and pickups, medium duty trucks, heavy duty trucks and trailers.
Services
Our shop was built on quality repairs and service. In order to achieve high quality results, many things must exist. To start with, a shop must have the very best staff of Mechanical Technicians, Service Advisors, Parts Venders and Suppliers. They must have the proper tools and equipment, all in good working order, to perform their jobs.
A lot of businesses do things because it fits the business, not the customer. As a consumer, few things are more frustrating than having to jump through the several hoops before a business will accept your money. This is crazy! We have put a great deal of thought into our process and try to make things as easy for our customers as we can.
Regularly scheduled maintenance keeps your vehicle running smoothly. A properly maintained vehicle is much more cost effective than one that is only brought to the shop when repairs are needed. When you neglect your vehicle, you're not only paying the price of the repairs, you are also paying and additional cost with your time, stress, inconvenience, and so on.
It makes no difference if you own a single work vehicle or a fleet of several trucks; you cannot afford to have broken down vehicles. If the units are not running, you are not making any money with them. At HEFR, we can help. We understand both the Cost per Mile, and Down Time. We use quality parts to reduce both the Cost per Mile and Down Time.
Reviews (11)
Alison LoParco
Jun 09, 2022
I took my truck to Hansen for a replacement air valve installation & they worked me into their busy schedule. Unfortunately the part sent to us was defective so they had to put the old part back in & I'm fighting with Haldex to replace the defective part. Hansen was great to work with even on short notice.
James Butler
Aug 14, 2021
Rear pinion drive shaft seal leaked on our class A motorhome. Hansen Enterprises (HEFR) replaced the seal. We also had them pack the front wheel bearings, replace those seals, and grease the caliper slides. They completed the work in 24 hours. Reasonable price. Quality craftsmanship - a rare fiend these days. Service: General repairs & maintenance
Tom Lombardi
Jun 17, 2021
We brought our Prevost H3-45 bus motorhome to HEFR for a leaking wheel seal and complete PM service, engine oil change, belts, brakes, differential oil, transmission fluid and filters. Dave's shop is professionally run, clean and the mechanics are in uniform and pros at their jobs. Communication was great. This is a quality shop and I would recommend them to a friend.
Scott Lockhart
Mar 15, 2021
Kathy Lundborg
Jun 21, 2020
Finally, an RV mechanic I can trust! Access is a breeze as well. Fair pricing, but most of all is peace of mind. Dave gave me a creeper to go under my RV with him so he could show me how he was diagnosing the issue. As a single woman, this really upped my confidence and trust in the HEFR team. Understanding the problem and how he'd repair it reduced the overwhelm a lot! He made the quality repair as scheduled! I will be back.
Dan L.
Sep 06, 2019
This place is a RIP off was overcharged for 30 min of tinkering and 30 min of small talk and writing up the bill no parts replaced most of the things that were done could have been done at advanced auto parts. We were in a tight spot now we are out of 300 dollars live and learn don't use this place!
Tim Roth
Nov 26, 2018
Called them out on a emergency call. They came right away and diagnosed that the battery was bad and needed replaced. They got the tractor started by jumping it and said we will send you a bill. Well we got the bill and it was $460. $100 for the emergency call out and $360 to diagnosis and tp jump start the battery. I didn't think that was fair so I gave them a call. He said that was the minimum fee. I asked him why wouldn't he tell customers that before he sent out his technicians. He didn't know why.
Dianne & Steve Colibaba
Mar 27, 2018
Sharyn Yuloff
Dec 04, 2017
Corynn Radke
Sep 30, 2015
Joe O.
Feb 11, 2014
Left Los Angeles, California in a motor home with a chassis battery that was getting weak, so as to not take a charge and not able to start the engine without the booster switch of the cabin battery. Also noticed a burned out drivers side low beam head light lamp.took off to Camp Verde, Arizona to visit family, any way. After reaching the Camp Verde - Cottonwood area in Arizona decided to replace both defective parts, before the motor home gave me any more trouble. Pulled into the "Hefer" Hansen Enterprises Fleet Repair garage. 1st impression, nice large building with at least 3 service bays and lots of parking area. Owner, David Whitmayer greeted me in the office and listened to my motor home complaints.
He took me into one of his service bays ( the other two service bays had vehicles being repaired ) and immediately checked out the condition of the alternator and battery. Battery needed replacement, but because it was a specialty battery on my Sprinter chassis motor home, he did not have one in stock. He had many other batteries, for cars and trucks. 1st warehouse he checked with did not have it in stock, 2nd warehouse had a replacement battery to us in 20 minutes.
Great service! He replaced the defective battery and burned out light bulb, inside of one hour and a half, he had me on the road again. Prices were reasonable. He had a nice waiting area with free coffee, pretzels and pistachio nuts. If I am in the area in need of motor home repairs, I would use him again. Thanks Daviid for getting us back on the road again in such a fast time.
He took me into one of his service bays ( the other two service bays had vehicles being repaired ) and immediately checked out the condition of the alternator and battery. Battery needed replacement, but because it was a specialty battery on my Sprinter chassis motor home, he did not have one in stock. He had many other batteries, for cars and trucks. 1st warehouse he checked with did not have it in stock, 2nd warehouse had a replacement battery to us in 20 minutes.
Great service! He replaced the defective battery and burned out light bulb, inside of one hour and a half, he had me on the road again. Prices were reasonable. He had a nice waiting area with free coffee, pretzels and pistachio nuts. If I am in the area in need of motor home repairs, I would use him again. Thanks Daviid for getting us back on the road again in such a fast time.
