Get Quotes Contact Us Sign In
Website
Call
We feel it's important to promise our customers a few things: Honest Pricing, Backed by NAPA warranties and access to information about Maintenance and Repair Services. Check out the ways in which Handel Automotive can help you with your Auto needs! Handel Automotive has been serving the Monona and Madison, Wi area for over 20 years! As a part of that journey, we've come to do more than just car repair.

We seek to build relationships with members of the community. We value being able to help you and that means not only helping you when you're in a jam and need urgent, but also helping you with preventative auto maintenance including oil changes and timely repairs before they become bigger problems.
Services
Thanks for taking the time to visit us at Handel Automotive providing Automotive Services to the Madison, Wi area. We are a family owned and operated business, with owners and managers living within the community. We pride ourselves in being on the leading edge of customer service. We hope that you give us the opportunity to exceed your expectations when it comes to servicing you and your automotive needs. We want you to know that we will go out of the way to make it easier for you to get vehicle repairs.
By keeping up on recommended auto maintenance you can prevent bigger problems such as being stranded without a vehicle or more costly repairs later on. We will provide recommendations on the maintenance services that your vehicle needs to keep it in great condition. Is your car thumping, thundering or simply won't start?
Keeping up on recommended maintenance can help prevent costly repairs or a break-down later. We will help educate you on your maintenance options including oil changes, tire rotation, replacing engine air filter, transmission flushes, brake replacement and more. It's important that we help you understand your options, this is why we take time to explain our recommendations and allow you to choose what you are comfortable with.
Reviews (16)
Write a Review
Donna B.
Jun 14, 2022
I've been going there for years. They help me keep my 2005 Prius road worthy and give good referrals for service they don't provide.
Shawna Verges
Jun 09, 2022
Phenomenal service. Both times I've needed an appointment, they've squeezed me in same day. Reasonable prices. Highly recommend!
John Geib
May 02, 2022
Diagnosed my car 3 different times and had him fix these pricey problems only to have the car with the same issues. Took my car to another shop and now it's running completely fine with a inexpensive fix. Service: Transmission
Bumis Smichele
Jan 06, 2022
I love this place- always great service for great prices. I was super tired and scattered the morning I came in for an oil change and kept doing/saying silly things like forgetting to give them my keys, etc. But they were so gracious and patient, it made me appreciate them all the more. Service: General repairs & maintenance
Brenna Marsicek
Jun 01, 2021
I love the crew at Handel, they are nice, respectful, and efficient. When I was shopping for vehicles and brought prospect vehicles in for evaluation, they went out of their way to make sure I saw and understood the issues with them. We've brought our vehicles here for maintenance for years and will continue to do so. I really appreciate their work, thank you!.
Josh Herritz
Nov 21, 2020
Excellent customer service. The gentleman who I worked with went out of his way to both show me the broken part from my car and explain how it impacted my tire, which he also showed me. He also answered all of my questions about prevention and awareness of similar problems in the future. The only negative is that they haven't figured out how to make car repairs affordable.
Justin Meyer
Jun 14, 2020
The car smelled like gasoline back by the tank a few times but I couldn't find anything wrong. Handel Auto checked it out for a very reasonable price and confirmed that there wasn't a gas leak. I never figured out what was going on but the smell never returned. They mentioned a few other items that could be repaired but weren't bothered when I didn't want to have those issues addressed. I would use this shop again in the future.
Mel P.
Jun 13, 2020
Handel automotive staff is always kind, reliable and honest. They keep you informed of anything that looks like it may need repair in the future, keep you updated regarding maintenance schedules and always seem to be able to get your vehicle in for repair. Highly recommend!
Laura B.
Nov 15, 2019
Very friendly service, they did a great job on my Jeep. They kept me updated and were very reasonable with their recommendations. Will be back and would recommend to anyone who needs their car serviced or repaired.
Jude T.
Jun 27, 2018
First, ask yourself how you want to keep your auto running. If the answer is: As cheaply as possible, for as little as possible and I hope it doesn't break down.go to another shop. If your answer is, I want it done right, with all the parts that might break down repaired, then you should come here. My head gasket was leaking on my Subaru, and I knew I wanted to keep it running for another, 100,000 trouble free miles.

They said since they were going to have to pull the water and oil pumps, I should replace them, as well as the hoses, and the timing belt. Yep, it was a hefty bill, $1200. BUT my car never had a single engine problem for another 146,000 (236 total) and now my friend's son is driving it (two years) with no problems, and now it has 278 on it. I keep my cars a long time and don't like to go back to a shop every 15,000 miles to replace a different part that should have been done at the last break-down. Overall, quality service.
David R.
Feb 19, 2018
Had the car into the shop w/ two issues within a week after having Meineke tell me one issue was not what it was. Step 1 was replacing a fuel line after replacing the fuel filter myself. Bill had the part ordered ASAP and kept me in the loop as he tried to overnight but told me right away when it didn't make the truck and apologized. Step 2 was after taking my car to Meineke a month or so back, I heard a rubbing noise which I told them was a wheel bearing potentially, but they told me it was only a dented wheel.

Without me telling Bill to check it out, he took my car for a spin after fixing issue one, and told me to check it out. I told him Meineke told me it was a dented wheel. So I switched all four wheels off w/ my spare and never found a dented one as the sound remained. Called Bill at Handel and he took it in next day and had it fixed same day. Without telling him what I thought it would be he called and told me what it was immediately. Happy to say I feel safe driving my kids around in the car again.
Natalie K.
Dec 22, 2014
The reviews here amaze me. Two times I have gone in for an oil change, once with my car and the other with my daughter's. They told me both times that we needed a new tie rod, and we'd better get it right away as a safety concern. Knowing how pricey they were, I took the cars to another mechanic out of town. They couldn't believe we were told that as there was nothing wrong with either car.

Another time two years ago, I went in to have them look at my power steering. They quoted me $1200 just so they could diagnose the problem. I walked next door to J& H Auto to buy some power steering fluid and was given the name of a mechanic they would recommend. He fixed the problem for $60! Yes, the employees at Handel's are very nice, and sound sincere, but definitely get a second opinion. Three out of three times seems a bit suspicious.
Kristie S.
Nov 13, 2014
I just had my first experience with Handel Automotive. Bill, the service manager, was great with customer service, had a sense of humor and was very attentive to me describing the problems. Also, as a woman, he treated me with respect which was a refreshing change from the norm. He also went out of his way to print off an online coupon that saved me $10! I'll definitely be referring people here! Their pricing was great and the service was excellent.
Freda T.
Feb 28, 2014
All around good experience. I thought they were up front and honest with me. They got my car in right away for some needed repairs, gave me an accurate estimate, and kept me informed about my car. I enjoyed working with Bill. He didn't talk down to me and answered all my questions. My car is running great! I will recommend them and be happy to work with them in the future.
Lisa H.
Jan 22, 2013
We recently had an issue with the coolant system in our car and needed to get the car in to have checked out. Bill was very helpful and they were quick to determine what the issue was with the engine.(which I think had been previously misdiagnosed at another establishment) I would recommend taking your car to Bill and the Handel team in a heartbeat!
Nicole Hoy
Nov 01, 2012
My first visit to them was great. I felt welcomed as soon as I walked through the door. Bill was pleasant throughout the entire process and I didn't feel like I was being talked down to like I have with other garages. Bill was very informative and I will be going back! I had a discrepancy between what my dealership told me and what I felt was the actual issue.

A friend of mine had told me that he had been taking his car to Handel for some time and recommended them. After this last issue with the dealership, I finally decided it was high time to get a second opinion. I brought in with me the report of the dealership and Bill looked over it. He had my car in the shop and down off the lift within an hour. Fast service and friendly people. I cannot thank them enough for the piece of mind they gave me about my car. I will definitely be back!