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We set high standards for ourselves, through involvement in the automotive community and continued automotive education. There is over one hundred years knowledge here to ensure your vehicle is well cared for and properly serviced. Our facility is equipped to perform diagnostics, maintenance and repairs on residential or import automobiles and light trucks.
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Infiniti has a reputation for producing reliable, economical, technologically advanced automobiles. At Gerry's Service in Amherst, NY we make it our priority to keep your Infiniti running efficiently with regular service, repair and maintenance. Automotive maintenance is important to keeping your vehicle running in top condition and lasting long into the future. Our technicians have many years of experience in maintaining these vehicles. Our mechanics stay up-to-date with current technology and equipment.
We're here to help! Now there is no reason to pay for auto club service for unforeseen road side emergencies. As an added benefit of doing business with Gerry's Service we offer a complimentary road side assistance program for all of our customers who spend more than $25.00 in a 12 month period. Plus lock-out assistance, flat tire assistance, No start assistance, and emergency fuel, oil and water delivery service.
Reviews (10)
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Jeff Otterstein
Jun 26, 2022
They did a great job in diagnosing the issue, and when it didn't fix the problem they made sure to correct it. Melissa explained everything very well and was upfront about costs and procedures. Would recommend. Service: Electrical repair
Mark
Jun 08, 2022
I have a classic car. It is heavily modified. Some would call it a street rod. I had taken it to another garage for a tune up. When I got the car back, it was running worse than when I took it in. It was back firing through the carburator and repeatedly stalling. It was nearly undrivable. Gerry's has totally turned this car around. It is running great, drives much better than it has in years. A huge change from what it was prior to them working on it. All I can say is "thank you, my car is fun to drive again."
Marc Adler
May 18, 2022
At Gerry's everyone treats you as one of the family. More importantly they thoroughly inspect all mechanical issues before providing a detailed estimate for the work that should be done. There are no surprises and the costs are reasonable. Services: General repairs & maintenance, Steering & suspension repair, Auto maintenance
James Hoot
May 14, 2022
I haven't been to Gerry's for nearly 30 years. Bruce did an amazing job of inspecting a trailer I built. He found several items I had totally missed. I will be back with all future auto needs! Service: Vehicle safety inspection
Deixy Nasrin
Mar 13, 2022
As a female taking the car to the mechanic is always a concern but my father was a mechanic all his life so have a great admission for the profession. I am so happy to find an honest mechanic that didn't over charge or take advantage of the customers. Thank you so much for your Honesty! I highly recommend you. Service: Engine repair
Mark Skowron
Mar 07, 2022
Bruce was very upfront and honest with options (calling me several times) of what we could do with my car. All the work was done within an afternoon. Will definitely be trusting them for any future work. Services: Brake service & repair, Oil change
Jennine Keller
Jan 18, 2022
I had a good experience here. They were a little less expensive than the larger auto-shops and the customer service was fantastic. I had my oil changed and car inspected. I only gave 4 stars instead of 5 because my appointment originally was for me to wait which would taken just a few hours but it ended up taking a full day. Luckily I had made plans to get picked up. This is the norm however considering the environment we're in and staffing challenges. I would recommend.
Jack Tsin
Dec 07, 2021
Gerry's was one of two possible locations I was considering to take my recently purchased used car to get serviced and checked out. It so happens I had another vehicle next door at the autobody shop getting serviced at Gerry's, so decided on Gerry's to keep it all consistent. Gerry's did not disappoint. The customer service representatives, Melissa and Abbey were great and helpful.

They squeezed me in on Veteran's Day, and being a veteran myself, certainly appreciated their flexibility and willingness to accommodate. They provided a ride from the shop since all my cars were indisposed (but I Uber'd back). They also provided the best discounts between coupons and a veteran's overall discount; it just so happened to be the coupons that worked out best (meaning anyone could benefit from them).

We ended up doing a little more than the oil change and check-up I was looking for, and they provided other recommendations, but didn't push them. They were just general maintenance items, and could be spread out over the next several servicing opportunities. All-in-all a very positive experience, that will have me going back again.
Rich Fineberg
Nov 07, 2021
Just started using Gerry's Service a little while back. I found my experience to be fantastic. It is very difficult to find decent customer service now a days and to be honest I was blown away. From Melissa the Service Advisor to Bruce Weiss who worked on my vehicle. The entire experience from beginning to end I found to be second to none. The attention to detail and text messages, the follow up and super courteous staff.

You can't get this kind of service now a days. Everything was very professional and very timely and extremely reasonably priced. Bottom line. Very happy and very impressed. On a side note I very rarely write reviews but this was a no brainer. Ty Gerry's Service Rich
Mary Kay Ortolano
Aug 14, 2021
Gerry's was extremely friendly and accommodating to my car's needs. As a new customer, they asked specific questions about the vehicle's history and maintenance habits. I got the sense that they truly cared about each customer's vehicle and that their knowledge of cars was genuine! They communicated to me their recommendations but were not pushy about it at all.

Each employee I had the opportunity to speak with was very pleasant and I felt that they were all very professional yet personable in dealing with their customers! I have finally found an automotive business that truly knows what they are doing. I highly recommend Gerry's for your vehicle!