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Gateway Transmissions Everyone was great. They were able to get my truck in on short notice as I really needed it for the weekend. They were prompt and courteous. They had finished basic diagnostics by the middle of the day. And best of all, they were great when it was realized that the problem might be covered under an existing warranty. I will be using them if needed in the future. I choose Gateway for their reviews, and now I'm here to add mine to the choir. My new-to-me Silverado HD 2500 was leaking from the Transfer Case.
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Gateway Automotive and Transmission has been in business since 1999. We strive to provide a transmission service facility that is convenient, professional and ethical for all our customers. Our staff is known to provide exceptional customer service at all times. We are located in Mt. Vernon and Oak Harbor.
Our Certified ASE Technicians undergo extensive and recurring training and have the knowledge and experience to repair everything from your pickup truck to your brand new vehicle. If it has an engine, we can help you!
Super friendly staff. If there's anything they think needs repairs, they take pictures, add a description and send it to you. I've never seen somewhere do this before, but I LOVE that they do this. Very friendly staff. I had to pick the truck up on the weekend. They arranged for an unattended pickup and advised me to bring cables to jump it as the batteries were not holding a charge.
We're always looking for great people to join us in delivering the best automotive services around in a professional but family-like atmosphere! The Technician is a key role for Gateway Automotive. You are responsible for performing inspections and recommending diagnosis, repairs and maintenance on customer vehicles.
Reviews (14)
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Igor Golubovich
Jun 19, 2022
I purchased a 1999 Isuzu trooper a couple years back and just recently decided to swap the transmission after it started slipping at 250k. Today I found a rebuilt transmission paid invoice in the car from when the car had 100k on it. Their rebuilt transmission lasted 150k miles guys! That's really impressive for the garbage that 4L30E transmissions are! I would take my car here if I needed a transmission rebuild.
Alicia Dunning
May 24, 2022
I am a very happy customer. They we're not only super fast, but very thorough. Including, my bill was actually less then what they initially quoted. I definitely recommend this company. My truck was repaired and on the road less than 24 hrs. Thank you very much!
Rodney Price
May 20, 2022
Great customer service by Fidel. One day after calling about the issue with my car it was at the shop. Repairs were completed sooner than expected. Great location so I'll be using their services going forward. Services: Auto engine diagnostic, Oil change, Transmission repair, Electrical, Battery
Dorice Wolden
May 06, 2022
Our car had been sitting for months through winter with a leaky sunroof. Gateway went above and beyond from top to bottom cleaning and flushing and repairing things I didn't know they could! I rely on them to replace or repair only what is needed. Fidel is very helpful and even helped me arrange for the much needed detailing. They take the best care of our vehicles. We highly recommend this shop :
Ismael Sanchez
Apr 15, 2022
Had such a great experience here, Fidel is awesome and made our service so much better! Everyone is friendly and kind. Really appreciate the responsiveness this company gives, they truly are a dream team. Also, Fidel went the extra mile and set us up for a flat appointment without us having to go through more hassle. Awesome business! Services: Brakes, Auto brake replacement, Tire rotations, Vehicle Inspection, Wheel alignment, Brake service & repair
Crystal Mangum
Feb 18, 2022
I had to get a rebuilt transmission for my car and they were so great about letting me leave the car with them until I had the final payment, which was so amazing! The staff were always so helpful and friendly. Then my check engine light came on a few weeks later and they let me bring it in and checked it to let me know what the issue was, but they didn't charge me for that and I was so grateful after the huge expense of the transmission. Would recommend them to anyone!
B. Johnathan
Feb 02, 2022
I had my car serviced for an oil change and tire rotation. Really great service. Reasonable price and waiting time.
Paul Flores
Jan 27, 2022
They are upfront and are able to correctly diagnose all the problems quickly. While I'm not very mechanical, they have proven themselves to be truly trustworthy. Having been ripped off and felt taken advantage off previously, I feel extremely confident in the services I received. I highly recommend them to anyone needing to get their car serviced.
April Patterson
Jan 20, 2022
I took my car to two different tire places because I thought I had something in my tire. TWO TIRE PLACES! Within the first few seconds of getting my car on the lift, the gentleman at this shop found a screw. A SCREW! I was so upset, but so thankful that this man was able to take care of me. He even made sure everything else was okay and let me know I needed a new battery. Sure enough, when I got home and googled how long a battery lasts.six years.the age of my car! I really appreciated the heads up. I highly recommend this guy!
Chandra Norton
Dec 14, 2021
Great experience & great service! I have taken my car here a few times and will continue to do so. The customer service is excellent, I have enjoyed working with Tim and Fidel. Each time I called to schedule I was able to bring my car within that week. A few weeks ago my car headlights went out and they got this issue fixed the next day. I feel that they are reliable, considerate and go above & beyond the service I have received else where. I highly recommend their service.
Eden W.
Jun 15, 2021
I am a senior citizen and on a fixed income, so I want to get the word out about Gateway transmission, I highly recommend them, their customer service is outstanding they are very professional and have reasonable rates. Andy the foreman was very professional and explained everything to me, it made me feel very secure. I walked in and had an appointment the next day I highly recommend them.
Lizzy G.
Jun 11, 2021
We were on a road trip and had a car problem. They got us in and out in a few hours on a Friday! Super friendly and impressive service. Thank you!
Christopher Fridley
Dec 27, 2020
My car dealership(in Burlington) stated that the front axle seals on my Nissan Murano were leaking fluid at 80k miles while I was there for an oil change. They lectured me about the importance of maintaining the "touchy" CV transmission and provided a quote for the work.$600. They requested that I do the work that day. I didn't.called a few local shops that were willing to look it over and give me an estimate. Gateway Transmissions picked up the car at my house.as I commute to the San Juan Islands for work.

When I called them for an update later in the day. Max stated that him and his tech were scratching their heads.cause there is no leak.at all! Max said the area was not even wiped down. Max did recommend a brake pad replacement.but he returned my car home and charged me nothing at all. They could have easily bent me over a barrel, but they didn't.they are honest! And my faith in humanity has been restored.thanks to them!
Miriah H.
Aug 29, 2020
I don't even have to visit this place to know I don't want to do business here. What is insinuated by "Female-Friendly Dealership Alternative"? Replace with "Hispanic", "Gay", or some other race, sex, or orientation. You won't take advantage of women to make a dollar? Congrats. Try a different marketing strategy.