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We hope you and your family are well during these unprecedented times. We also wanted to assure you that Western Mass Collision will remain open to support you and your vehicles. After the work is done, key touch points are again wiped down BEFORE the car is released to the customer. If you need any help with your vehicle, please call the shop and we will be happy to work out how to get her taken care of. Hand wash exterior, steam clean engine compartment, 2 stage buffing, hand wax exterior, wash & clean tires, shampoo carpets, vacuum & clean interior.
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Western Mass Collision is a family-owned and operated auto body shop in West Springfield, MA that prides itself in providing best-in-class customer service, top quality auto body repair and quick turn-around times. All this while providing the good old family-style one-to-one customer service that for more than 20 years we have been known for.
Western Mass Collision is on the preferred list for collisions and other accidents with many major insurance companies and is a Liberty Mutual Superior Service Repair Center. 3M Headlight Lens Restoration System - improving nighttime visibility, clarity and appearance of your headlight lenses. Western Mass Collision is on the preferred list with many major insurance companies and is a Liberty Mutual Superior Service Repair Center.
Dear Andre', I again wish to thank you for your courteous and efficient service. I was driving my in-laws' Toyota when it was damaged. They are very exacting and thoroughly inspected the car when it was returned. They were not only completely satisfied with the repairs, but impressed that the automobile was delivered shining from the grill to the rear bumper.
Reviews (9)
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Sarah Santos
Mar 19, 2022
This is the only place I trust working on my vehicle. Twice I had to use them for body work, and they always made it look brand new! Nancy and Andre are great, and I would not go anywhere else: Services: Tires, Painting, Body & Trim
Kristen Kiki Chrzanowski
Jun 13, 2021
They're amazing over here, the front staff (Nancy) is so easy to talk to and great at communicating with you. Andre does great work, I will continue to bring my vehicles back for any work I need done!
Neon Starr
May 21, 2021
I would 100 percent reccomend this place to anyone who needs any sort of auto body repair. They are amazing people with compassion and understanding. Not only are they there for their customers but they do amazing work. i feel confident leaving my car with them.
Luis Aguilar
Feb 16, 2021
Andre the owner was very professional and Nancy his sister were very helpful and both were very friendly, my car was brought in for Vandalism repairs by my insurance and my bumper needed paint due to spider cracks in my paint however, I could not afford for that repair and they surprised me when I arrived! My bumper was fully painted and my car looks it's greatest now!

May God bless this collision shop and all their family a true blessing! You guys are amazing keep up the amazing work I recommend this shop to anyone for any service needed to their vehicle, they show great pride in their work and sure live up to their model known for Quality and they sure have proven that to me. Thank you again Western Mass Collision! Thank You Andre and Nancy! -Luis Aguilar
Stephen Browning
Feb 09, 2021
Very friendly, easy going place to get your car repaired. My tailgate got damaged and had minor damage to it. Asked the first place I went to to give me an estimate on how much to just bang the damage out. They wanted to replace the tailgate. No way! Went here to ask the same thing and it was repaired for under $100. It's not perfect but it doesn't need to be.

Always had good experiences here. Brought my daughters car here too and they did a very nice job and made my daughter's experience with dealing with something like this very relaxing for her. Highly recommend Western Mass Collision.
Dave S.
Nov 26, 2020
Andre is great. His team is super knowledgeable and their attention to detail is second to none. I am a repeat customer (not my fault) and I trust them for all of my auto collision needs. You can't get any better service or results than Western Mass Collision.
Mt Man
Mar 17, 2019
Had to have some trim painted. The employee who came out to check it out was awesome. He was very personable and a joy to talk to. He was up front and honest. Told me that some times when they paint these parts they don't take to good and may look different then rest of vehicle. Nice to see some people who take pride in doing their jobs. When got the parts back they did an awesome job. If I ever need body work done on a vehicle I will make sure to go here. Keep up the awesome work.
Ang Buxton
May 02, 2018
I've brought 2 different cars here and the service is great. The women at the front are super friendly and the mechanics are honest and upfront. Also, they cleaned my car for me before returning, and were great about working with my insurance in a timely fashion.
Megan Crowley
Apr 13, 2015
I originally chose to bring my 2002 Honda Civic to Western Mass Collision because they are conveniently located near my work. After seeing how fantastic my new hood looks, I am very glad I did! The color is the perfect shade of blue, it's well matched to the surrounding fenders and bumper, and it's polished to a brilliant shine. They even gave my car a much-needed interior vacuuming.

I've never needed body work done before, and I was anxious about the process. However, Nancy and Andre were helpful, fast, and incredibly friendly. I dropped my car off on a Sunday night and it was ready Tuesday evening. If I ever need body work again, I wouldn't dream of taking my car anywhere except Western Mass Collision. It was in very good hands!