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We specialize in service, repair and maintenance of BMW and Mercedes-Benz automobiles. Our modern, solar powered Waltham, Massachusetts shop is fully equipped to handle any BMW or Mercedes-Benz repair. Our technicians have over 80 years of combined experience servicing both vintage and modern BMW and Mercedes-Benz vehicles. Please take a few minutes to explore our website and learn how dedicated we are to providing outstanding service for your BMW and Mercedes-Benz.
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Our knowledgeable staff has over 60 years combined experience working on German engineered vehicles. Check out our ratings at Checkbook.org a non-profit organization that provides consumers with unbiased ratings and advice.
You can see the full story here. EAS recently had the privilege of sponsoring and participating in a great show of vehicles at the MBCA Minuteman Section's Faberallye. We brought a beautiful 1970 280SL for show, courtesy of our good friends and clients Dave and Valerie, and our 2002 SLK32 AMG to participate.
EAS has proven over the years to be an industry leader in Vintage Mercedes-Benz service and mechanical restoration. Our team has over 60 years of combined experience. From early post-war antiques, to the modern classics like the R107 SL's, we can provide you with an in-depth, comprehensive evaluation of your vehicle and list of recommendations to keep your vehicle performing like new. Contact us today to schedule an evaluation on your vintage Mercedes-Benz.
Ok, you have researched and located the BMW or Mercedes-Benz that interests you. You have cold started the vehicle and road tested it to check the acceleration, shifting, braking, and ride quality. One only has to read the local headlines or listen to stories of friends and family to hear a disappointing used vehicle experience.
Reviews (26)
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Peter Catalino
Apr 25, 2022
These guys are simply fantastic. They are very knowledgeable about mercedes (I have a 1973 280 SE). They were able to get it running well and back on the road at a reasonable price. They are my forever mechanics for my vintage Mercedes Services: General repairs & maintenance, Engine repair, Auto engine diagnostic
Todior Loci
Apr 10, 2022
Overcharged me, the alignment is still off, its the same as when I brought it in for this specific issue. No communication from the shop, I had to call to inquire, shop looked clean and all, but looks can be deceiving.
Kyla Rose Guidoboni-Abrahams G.
Apr 08, 2022
A team member was irate and crying. I told her to not shape my eyebrows abs to just clean up the side. And she ripped off years of me growing my eyebrows back. She even took a shrunk out of one of them. It was a mess. Not to mention even with an appointment I waited 20 min to get my session started. TWENTY MIN. And I showed up early so I waited even longer. I called to tell them snd they offered me to buy a serum off of them lol more of my money for their mistake. I hate them.
Daphne A.
Oct 05, 2021
This is one the most trustworthy and honest companies you could ever hope to find. I'm halfway through a 10k mile road trip. My bmw had been making a noise and I was nervous about continuing. They checked out my car, said it was safe to drive, gave me a printout of what they'd recommend my local shop do when I'm ultimately back home. and then didn't charge me a single penny. I'm a woman, traveling alone, a couple thousand miles from home.

It would have been easy to rip me off (I wouldn't have known they were doing it), but they took care of me. This is a rare company with integrity. As I sat in the waiting room, I heard their employees tell customer after customer about things they may need in the future, but weren't necessary yet. But they're not just honest. they're expert at what they do.

Another customer told me how this is *the* best place to take European cars. Apparently, if Mercedes or BMW dealers can't diagnose an issue, they send the cars here. If you're searching for an independent shop, STOP SEARCHING and CALL THEM!
Maureen S.
Jul 28, 2021
Always friendly and reliable. Really like the personal touch. They still adhere to values of honesty and service.
Stephen Kelly
May 13, 2021
Extremely thorough, and do an excellent job at a fair price. Very nice people and communicative when it comes to any issues that might arise. Their invoices are great, as they are very detailed as to what was done and why. Great place for a simple oil change or the more complicated things that might come your way as the owner of a fine automobile. You guys are great, I'll keep coming back because of the way you're run.
W. B.
Oct 31, 2020
For Mercedes-Benz and BMW service (and sales) European Auto Solutions is THE business to go to, in Metropolitan Boston. Ed and his staff do a phenemonal job tending to you as their valued customer; your car will be serviced, and serviced correctly (and honestly), the first time. EAS has serviced our Mercedes-Benz for 10 years, with skill, honesty, fairness, and tender loving care. I highly recommend European Auto Solutions for Mercedes-Benz service.
Mike G.
Oct 16, 2020
I have now been here 2x to have my car serviced, and the work has been done on time, to a high standard of quality, and at a fair price. I went today because my M-B C300 was showing me a message that I needed coolant. I didn't have an appointment, but Ken took a quick look, topped it off, and wouldn't take any payment. I know it was a 2-minute thing, but didn't expect it to be free. This seems to be the service ethos here, and I look forward to using EAS again.
Crag T.
Jun 27, 2020
Always feel good when I bring my Mercedes to Ed and his crew. They've been maintaining my car since 2010. This is the place to go. Convenient to Wayland, Weston and Lincoln.
Stephen J. M.
Jun 14, 2019
Ed is a true car guy. Old or new he can fix it. Great customer service convenience location excellent place to acquire a collector car or service the daily driver. They have my highest recommended!
Warren Wein
Feb 10, 2019
A true gem. After years of bad dealer experiences and poor service from my friends' recommended mechanics, I found these folks at European Auto Solutions and finally peace of mind. They treat you with respect and truly care about your car. I have never had them be dishonest with me. All the guys in the shop are friendly and welcoming. They always look into problems and try to give you options for more expensive repairs. Overall excellent service every time I have been there.
Michael N.
Jan 07, 2019
I went to Bouchard Nissan dealer to trade in my older infinity for something newer. I was greeted by Richard Lyons who was extremely courteous and helpful. He told me all of my options and I ended up leasing a Murano which so far has been great. The only problem I had was that the time element; was, I felt, too long to get the paper work to complete the transaction.

Probably holiday issue. The other problem was that the car was not at the facility and was told that the car had 300 miles on the odometer. When I received the car it had 425 miles. Since miles is an issue when one leases, I felt somewhat disturbed. I therefore would rate Richard a 5 and the overall a 4 star experience.
Alexandra R.
Dec 26, 2018
My family has purchased all our Mercedes through European Auto Solutions. We only trust Scott and his team to work/service them. They do an excellent job and are a pleasure to work with.
Bennett Sikes
Nov 15, 2018
These guys are the real deal. I have been servicing my MB cars with them since they first opened in 2006 and have always been extremely happy with the experience and the results. Because of them, my cars run better and last longer. More recently, I bought two wonderful preowned cars from them and I will definitely do so again. I trust them completely because they know their stuff, do great work and always do the right thing.
Sylvie G.
Nov 12, 2018
Honest, expert, friendly, reliable, not so much expensive than a mercedes dealer. what do you want more?
Margaret P.
Sep 04, 2018
Don't go there. They will try to sell you everything under the sun. They are rude, harassing and very unprofessional. Don't trust them with your car. They will try to destroy something on it.
Joe S.
Aug 25, 2018
It literally wouldn't be possible to say enough good things about this shop in a single review. After dropping another shop after they screwed up one time too many, I found this shop and talked to Ed, one its owners. He and his crew have taken phenomenal care of my car ever since. Even when it involved helping me find a body shop after it was hit by a kid running a red light.

The kind of business you don't mind paying because they do what they do so well and for totally reasonable prices. They readily provide loaners while the work is done and never try to push you to do things that aren't needed. A pleasure doing business with these guys and I can't recommend them enough.
H. B.
Jul 01, 2018
As Yelp describes a 5 start business, EAS is "As good as it gets!" They've been maintaining my two older and one more recent BMWs for the last few years. I can't say enough about the time, energy, and care they take to get it right. And between the vintagey problems and my wife's hard driving, they've tackled some interesting repairs and diagnostic issues. Jeremy the tech is meticulous and always takes the time explain and show me what's going on with repairs. Dave, advisor, and Ed, co-owner, are phenomenally friendly, with top not customer service. Dave, Ed, and Jeremy treat our pretty run of the mill cars with same care as the museum quality vehicles coming through.
Alan Nelson
Jan 04, 2018
Bought a used BMW 3 Series car from Ed Owen a few months ago. Ed was very accommodating and was very easy to work with. I had been looking for over 2 years for a BMW to replace my wife's current 2005 330Xi. And, European Auto Solutions had very, very recently posted a 14 year old car (2004 330Xi, 6 speed manual shift) with 32,000 miles. We test drove the car on Friday and left a deposit.

On Monday, Ed was perfectly fine with us taking the car to our usual BMW repair shop which is 35 miles away. The CarFax report indicated the car was in an accident within the last year. Ed contacted the previous owner who had photos of the damage and repair which was only a fender bender. Ed was nice enough to pass those photos to us. Very pleased with the whole process. My wife is thrilled with her "new" used BMW. Thanks again!
B. W.
Nov 29, 2017
I don't write reviews unless it's the best of the category. Here is one worth sharing: I had my Mercedes front-end control arm replaced today at the European Auto Solutions. Work done while I waited. Definitely deserve a 5-star review because this IS the place that you go whenever you need a trustworthy and precise auto mechanic to touch your European car!

Though one doesn't want to visit the car service too often, I actually said 'see you again' while walking out to pick up my car. A superb and honest team - highly recommended!
M. B.
Nov 11, 2017
Problems mysteriously appear after two of my visits which I need to return to the shop for additional and costly repairs.please beware. I became suspicious after the first incident, but I really wanted to like this place and so returned for another service, but the same thing happened again. Will never go back and trust my car (and wallet) to this place again.
Matt L.
Apr 27, 2017
Had an oil change and brake fluid flush. Got an appointment the next day. Work done while I waited. Great communication and friendly. My new shop.
K. S.
Oct 26, 2016
The worst service I have ever experienced in auto service. I left my 40-year old mercedes to be evaluated for restoration. I called them weekly, never once got a call back regarding possible work, fixability, or even an estimate of what could be done. Car was there for 5 weeks, each time they said they needed more time! Finally I retrieved it, they showed me papers with calculations, but a month and many phone calls later, they still won't tell me if they accomplished a thing. I could not believe how rude and dismissive they were about a potentially large restoration! Terrible place.
Syam S.
Aug 20, 2016
Went in for a flat tire right before they were about to close in the evening but they still took me in. Has to order a new tire as the puncture was on the sidewall. Scott followed up the next day with my options and a price estimate. I went to the shop just before they were closing on the same day but they were still able to accommodate my request. The work was done pretty fast. The price was also very reasonable. The complementary wash and vaccum at the end was a nice touch.
Omeed A.
May 22, 2016
Stopped by Ed's shop with my cousin's 65 300 SE convertible. My cousin wanted to restore the car because its beautiful car/ perfect for to take the family around in. Ed took his time to evaluate the car other members of shop also helped. One of them being his father. Ed came reported everything that was up with the car. Told us his honest opinion to let the car instead opening up a can of worms.

I truly appreciate his honesty. As he was viewing the car I realized Ed was under the weather but he kept his appointment for us. What a stand up guy. He told us it was important for him to view to the car and help is out. Ed's passion for automobiles goes behind his shop. It's a lifestyle for him. He always sets up the best events in Boston for car shows. He has taken over Boston Common, City Hall Plaza, what's next who knows but Ed will be the 1st one there.
Andy S.
Apr 12, 2015
I'm from out of town and was attending a board meeting for a non-profit on a Saturday. As I leave on my way home my car stalls and I can't restart it. The AAA guy picks me up and we're headed to the dealer (ugh). One look at my Connecticut plates and I know the dealer will have his next two month's boat payments paid for. As were driving past European Auto Solutions the AAA guy sees their gate open and we drive in.

There are techs working on some cars so I went over to ask if they are open. They weren't, but when I explained I was from out of town and the problem I was having, one of the principals, Ed Owen came out, talked to the techs, who were working on personals projects on their own time, and said they'd be happy to take a look at it. A couple of the techs came over we talked about what happened, and they seemed to have a good idea of the problem based on what I was describing.

After they got my car off the truck they correctly diagnosed the problem. They carried the part in stock and within an hour I was on my home and I paid a very reasonable price for an outstanding experience. In today's world it would be very easy to take advantage of someone who was not a local, but at European Auto Solutions I was treated as if I had been their customer for decades. It's a shame I can only give a five star rating. They deserve a much higher one. Thanks.