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Eagle Transmissions - Metro With over twenty years of knowledge, it's no wonder Eagle is the fastest developing and most respected transmission firm in the area! Free towing with major repairs anywhere in the Dallas metroplex area! No credit check financing Free road test Free electronic diagnostics We honor most extended warranties. Read more reasons to choose Eagle!
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Reviews (28)
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Max Leagend
May 16, 2022
Great service, although I didn't get my car problems resolved due to personal reasons. I really appreciate Ken for helping throughout the process and having the time to talk one on one about the issuse with my car. Overall great place
R. R.
Apr 07, 2022
Don't go here. I PAID this man in CASH for my transmission to be replaced. He has yet to go over my warranty and check up requirements or address my concerns. He runs this little shop by himself basically and is always hanging up on me or rude. Yet was real shocked and happy when I paid in cash. Hey also tried to rip me off by nearly $ 3,000 more than what I was already paying. Luckily I recorded all my phone conversations and he had to honor that price :.
Gustavo Antonio
Mar 20, 2022
Absolutely amazing customer service, and Ken is extremely knowledgeable with the work he does. Him and his team at Eagle Transmission took care of our 1992 Ford F-150 and got it running like new, and we will definitely bring back any other vehicle we own to Eagle Transmission. Not only did he take care of our truck, but he took the time to make sure our family was taken care of. 100% recommend this transmission shop!
Edgar Miguel Jaramillo Torres Mikey
Mar 05, 2022
I took my truck in monday. Tuesday they told me the problem, solutions and cost and helped me figure out the best financial option. I really appreciated that they called to give me updates also telling me that i would be asked for approval even if the price needed to change by 50cents, my truck was done by Friday the costumer service was amazing explain the warranty and exactly how my truck should behave, what to do if i had an problems. I left with a smile because of how friendly and helpful they were, my truck has never felt smoother
Micheal Miles
Jan 26, 2022
Mr. Dave I had an issue with my transmission somehow someway I was doing Uber eat and happen to come Eagle transmission If you're looking for some Honest people to work come eagle Mr. Dave and Ken did everything they could for me and my family to get back rolling I want to thank you, guys. Definitely some angels in disguise! Service: Transmission
Tracy Tidwell
Dec 26, 2021
This is hands down the only transmission place we will ever use or recommend to anyone. They are amazing! We brought our van in for a diagnostic and it revealed we needed a full transmission rebuild, not a surprise as it was in failsafe mode. They did amazingly fast work, were kind, funny and just all around pleasant to work with. They offer financing, are willing to work with you and they stand by their work - which makes sense since they do a great job! I seriously cannot recommend them enough.
David J.
Dec 05, 2021
My car transmission screwed up (Common problem, thanks Nissan). I took it to Eagle, and they confirmed the problem, and they gave me a couple of options for replacement (again, thanks Nissan for the cheap transmission). They replaced it, and it has run well since. They communicated well, and helped me every step along the way. I am going to be taking my truck there as soon as I can.
John Isbell
Nov 06, 2021
The ford dealership in Granbury told me i needed a new trans because my reverse gear was tearing up all gears and i needed a new trans. Took it here to get it looked at and they took the timr to take my trans out with a stage 2 racing clutch, and take it apart to check it it was true. i was told that the trans and clutch were in great condition and no repairs were needed! these guys saved me $ 8000!
Hardie Lusk
Nov 02, 2021
Eagle Transmission is awesome and Ken he is an Angel sent. If you have problems with your Transmission, Eagle Transmission is the place to go and I recommend them highly.
Toenia Abson
Oct 27, 2021
I would give Eagle Transmission 6 stars if it was possible. The fact that they offer Free Inspection is already a plus. But their sincerity and honesty is a major plus. You are treated like family. They make it a point to remember and always address you by name. Customer Service is key. They went above and beyond to fix my husbands transmission and didn't try to bleed us dry.

It was just amazing service from start to finish. The shop is like a home away from home. And the nechanic staff is awesome as well. Ken and Stephen made doing business with them an awesome experience.
Jackie Walton
Oct 23, 2021
The service is second to none. They went beyond the call of duty to help. with no charge for helping me out. I'm a Eagle customer for life! Service: Transmission
Holly Liedtke
Jun 26, 2021
They replaced my transmission, and were very professional and communicated every step involved. They were recommended by my regular mechanic and I'm grateful for the good experience. Service: Transmission
Albert M.
May 22, 2021
They have a regional manager or someone call you and act like a used car salesman talking to you and "working with you" on the price. It was funny to hear him because half the shh he said was bullshhh. Even more so that he didn't even let you speak. Just kept talking over you ignoring. Made me not even want to have the work done there. Find a better way to do business
April Grumbeck
Apr 11, 2021
My experience was absolutely wonderful from the very start of my this ordeal. It took them a couple days to actually look into the issues my car was having and it was very understandable as their shop was completely full at the time. Once they got my car in the shop they were very informative on every step of the way. Ken kept me updated every chance he had available.

I was called and told that I would originally one type of repair but then that option wouldn't work so they called and informed me of the new repair. Then they needed to order another part that wasn't expected. Even through all of the changes and additional repairs they never changed the original quoted price. I was very thankful for the excellent communication and customer service all these guys gave from this shop.
R. B.
Jun 16, 2020
My car failed at the airport and after calling eagle and speaking to the owner had my vehicle towed to the location on Cooper. I can't speak highly enough of this place I drop my car off in the morning by early afternoon they had a quote and the parts being shipped and the next day my car was available. I would highly highly recommend this place for your transmission needs.
Brenda R.
Dec 19, 2019
This place does great work and has awesome customer service. I am very pleased with them. I will continue to use them.
Megan N.
Jan 09, 2019
From the beginning to the end of my experience with all the workers at Eagle Transmission it was excellent. They are all very respectful, knowledgeable, and helpful! I began having problems with my car and was recommended to get help from this shop. Greatest decision because they checked what was going on with everything and the best part that was FREE!

The manager Ken gave me a detailed explanation of the problems with my car and the different options i can take to get it fixed! Very pleased with my experience here & it is highly recommended for anyone needing assistance with there car problems!
Ryan M.
Nov 29, 2018
I cannot recommend them more I have taken 2 of my vehicles there for a while now. My Challenger got a whole suspension overhaul at a great price and has driven like a dream since. Its like new now. I took my Jeep there and Ken had to do a lot of work to get her running again. Shortly after that the stressed alternator went out and ken actually found it was the issue and since we are a loyal customer fixed it for FREE after our other big work, Guys in my experience they are fast, well priced, good, and extremely pleasant to work with.

Highly recommended. I am done with all the other shops I have been through. Funny the negative review below share the same last name it seems. Not sure how their experience went that bad. Mine has been great for over a year.
Brett Nichols
Jul 01, 2017
These guys are super honest and know what they are doing. They have helped me out several times with my vehicles. I would never want to take my transmission work anywhere else.
Kendale B.
Apr 12, 2017
Read all the 1 STAR reviews because it's true about them. They are not honest! This business is not ethical! Only reason they have good standing BBB because no one has taken the time to file a complaint. Go somewhere else!
Tara P.
Mar 20, 2017
Frank was amazing! He explained to me how a torque converter works and exactly what was happening in my car! : I will always go to and recommend Eagle transmission to everyone I know.
Cami Larsen
Aug 16, 2016
I love this place! Great guys and great service. This company puts their customers above making a buck. I'd recommend this place to anybody!
Tony Burris
Jun 16, 2016
Frank and his crew did a great job on my 2000 handicap van. It runs like it's a new van. Shakes and rattles are gone. Drives so smooth. So Frank and his crew deserve the 5 stars I gave him.
T. S.
Jun 13, 2016
A couple weeks ago, I needed to use my camper van to tow a trailer to an important event. I noticed when getting it ready that it was leaking transmission fluid after towing the trailer. I knew I needed to have the transmission really looked at, but figured changing the fluid before the weekend would buy me some time. I took it to Eagle to have that done.

Instead of just taking my money and changing the fluid, they told me they thought I'd be wasting my money and would actually be hastening a total failure due to the detergents in new fluid possibly breaking up any varnish, etc. They advised against driving my van at all, but knew I really needed to use it and suggested I just took it really easy on it, and suggested that I brought it back as soon as I could to have a more thorough look.

I took the gamble and tried to use the van that weekend. The transmission totally failed before I even got out of town. I should have listened to them. Anyway, after finding another vehicle to tow the trailer and returning from the weekend event, I brought my van back to Eagle. They didn't just tell me, "Oh, it'll be $X to fix it, " without saying anything else.

They had me come in and they showed me every part that was damaged. They informed me that many places will just give some high-end rebuild rate when many transmissions only need a couple parts to fix. Eagle, on the other hand, doesn't do this. They quote and fix only what is needed. Well, I really made a mess of my transmission, but they gave me a fair price and good vibes, so I decided to let them fix it. A couple days later, my camper van was running like new. Yes, I recommend Eagle to anyone needing transmission work.
Sandee Bryson
Mar 12, 2016
I talked to Mr. Frank at Eagle Transmission yesterday because I was told I had a transmission issue. He talked to me on the phone for quite awhile about their procedure to diagnose the problem and asked me a few questions about the check engine light code I had already gotten and about my car. He determined it was worthwhile for me to check with. the dealership to see if it was still covered under warranty.

He even called and checked for me! Turns out, it would be covered under warranty. He was honest. helpful, and friendly, even at the cost of my money. Any future transmission needs I have will go directly to Eagle Transmission in Arlington. A company that puts the customer above the dollar, is worth telling the world about.
Tyrone S.
Jun 20, 2015
On June 9, 2015 I drove my car to Eagle Transmissions for their free initial diagnostic service. I spoke to Frank who told me that he would call me by COB to let me know if they found anything wrong. I explained to Frank that my car was running fine and I was only concerned about the ABS and Traction lights that came on. Frank told me that he do the free diagnostic and call me with his findings.

During the road test my car was wrecked by an employee. Instead of Frank reporting this to me, he called me back on June 10, at 3:08 p.m. and told me that my car was driving fine but he was concerned about a small amount of metal shaving found in the pan and he wanted to find the part that may be damaged. Frank assured me that this would not cost much of anything to fix and he would have my car back to me within 2 days.

On Friday, June 12th, I left several messages with the shop about picking up my car and I never received a call back. On Saturday, June 13th, I called the shop at 8:43 a.m. Frank answered and told me they weren't able to start on my car. I told Frank I would follow up on Monday. I called the shop every day from June 15th thru the morning of June 18th trying to find out what was going on with my car.

On June 18th, 2:54 p.m., I received a call from Frank asking me to come in to discuss my car. I told him that he could just tell me over the phone. Frank informed me that my car was wrecked on June 9th during the road test and apologized for not telling me sooner. I told Frank to file a claim with his insurance and put my transmission back into my car. Frank responded by saying that they would charge me for the labor and they could not guarantee that the car would run.

I reminded Frank that the car was driving just fine when I brought it to the shop. I also informed Frank that had I known my car was wrecked, I would have immediately terminated all services with the shop.
Jeremy B.
Jan 28, 2015
They will not tell you a complete cost upfront. They will offer to tow you car for free if you have the work done with them but then tell you it must be past the seals to include towing after it's been towed. They simply tell you it's $$ to take out the transmission and look, they don't tell you it's 2x that to look deeper when they find nothing at first then pay again to put it back in without fixing anything. I'm sorry but if I'm selling a service that requires that I remove something then put it back in I am up front with ALL costs.

If they pulled this move in court it would be called perjury. Bad business practice gets you bad reviews people. Call them for yourself and ask how much to rebuild a transmission bet after giving them a year, make and model they still won't tell you anything realistic outside less than 5000 more than 200.
Angela S.
Apr 27, 2013
I had a clutch go out. Staff convinced me to work with them rather than the dealership through promise of OEM parts and a great competitive price for repair. After the repair work the car was returned to Eagle due to the installed clutch the very first day and several times each month thereafter. We later found the clutch was not OEM and it had to be replaced a year later to resolve the intermittent problem Eagle could not pinpoint. We had a very costly and uncomfortable year.