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Du Page Auto Werks Welcome to DuPage Auto Werks, Ltd. Dupage Auto Werks,Ltd was incorporated in June of 1982. The business opened its doors at the same location where it is currently situated. Dwayne Shilling is the owner/president of the firm. Shortly after opening in 1982, Rich Rezny joined the staff. He has been with firm over 27 years.
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Reviews (13)
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Shank Kris
May 13, 2022
A very high level of service. Dwayne works great. Communication is top notch
Jacob Sennese
Mar 11, 2022
I had some work done to my car and there was some confusion on the work that was performed. When it came time for the bill it was more then what I expected.after talking with the owner we came to the conclusion that there was a misunderstanding. We agreed on a fair price. Truly a small business owner that values his customers.
Anoop Kulkarni
Dec 19, 2021
I've used them for over a decade. With any diagnosis and major repair I would trust them thoroughly. For routine service though, I see less value as they have set prices similar to a dealer but don't provide the detailed inspection reports like a 21 point inspection and miss out on small items like changing wiper blades. I just did a service and then had to rush into a shop close to home to get order wiper blades in the middle of a rain shower. Overall I'll still give them 4 stars as a blended rating.
Mimi Becks
Oct 30, 2021
Definitely and by far Dupage Auto Werks ranks the highest marks when compared to VW dealers based on my own experience when it comes to VW service. Dupage Auto Werks has: 1- Better expertise than VW dealer and they fixed the transmission on my GTI at a cost of $1400 compared to estimate of over $11,000 from VW dealer for replacing the whole transmission. 2- Better price.

Unlike VW dealers who only fix one thing at a time to keep having you coming back for repairs, Dupage Auto Werks inspect the whole car and fix multiple problems at the same and hence saving you money on parts and labor. 3- Better customer service. A loaner car is always ready for me so I don't have to waste my whole day in the waiting area. 4- Reliable and guaranteed repair.

All repairs are guaranteed for 12 months or 12000 miles. You don't get that anywhere these days, not even dealers. For all above reasons, I never went back to VW dealers even since I started going to Dupage Auto Werks and never will. Thanks AJ
Woody K.
Oct 09, 2021
By far, this is the best place in workmanship, customer service, and price when it comes to VW service in Chicago area. I took my GTI to Dupage Auto Werks to get the transmission fixed after getting estimates anywhere from $5k to $11k from various VW dealers. Dupage Auto Werks was able to fix my transmission for around $1400. Since then I have been taking my VW car there for all the service work that I needed.

The owner, Dwayne, is a very honest person and always looking out for getting you the best price. I highly recommend this shop for VW service and I am never going back to VW dealers for service.
Vernon Ricca
Sep 13, 2021
Dupage Auto Werks friendly, knowledgeable and highly competent staff will complete your repairs quickly, efficiently and for a reasonable price. Shop here in complete confidence. Very highly recommended.
Wayne Partington
Apr 17, 2021
First time customer here. Very pleased with quality of repair. Professional and timely. Friendly and courteous. Service: Brakes
Rosemarie Hozjan
Feb 01, 2021
I have driven manual for decades and have never burned the clutch. Clutches should last more than 24K miles even aftermarket - son replaced it along with the flywheel and she drove like a Swiss watch for more than 75K miles until a hit and run totalled her. I do not wish to place blame the technician as my son is one too and they work like dogs - I am not sure what happened and things happen, I just can not afford to repeat the process. By the way, the aftermarket part was the same as we brought in to the shop and performed quite differently.
Daniel Gonzalez
Oct 20, 2020
Miss diagnosed my car, very incompetent. Spent close to $3000 and car still ended up with check engine light on. Didn't tighten my oil filter, oil went everywhere. Didn't notice broken motor mounts
Carolyn Brown
Oct 14, 2020
As usual, outstanding customer service and high quality work. They'll never oversell you, they hello you choose repairs and timelines well. I've been loyal to this shop for 17 years now, and I'm never disappointed.
Amy Collins
Jul 01, 2020
I have been impressed for 20 years with the work they do on my cars. Our German and Japanese imports keep going thanks to Dwayne, Kevin, Rich, Mark, and the guys there. Honest, specialists, trustworthy, and fair. Makes me want to hit 200K with our cars just because they still look and drive great!
Jeff Stoffel
May 15, 2020
When I first brought my car to DuPage Auto Werks in 1987, I immediately knew that Dwayne Shilling was an extraordinary man. Dwayne has a rare blend of encyclopedic knowledge combined with striking integrity. He listens intently to my concerns, offers accurate diagnostics, presents me with options, and delivers the most exceptional and economical work in the industry.

And every one of his staff has always upheld that same level of excellence. In over 33 years, I have not even once entertained the idea of bringing my family's vehicles to any other repair shop. This is not just a review of my most recent date of service, but of hundreds of transactions over three decades. If you have high standards and are looking for the best possible care for your vehicle, you need to familiarize yourself with DuPage Auto Werks.
Amy Iurcovich
Nov 26, 2019
The few times that we have used this shop, the bills were always more than the priced quotes. Often by several hundred dollars. They repaired our air-conditioning unit twice. For nearly $2000 and two trips in. we were then told that it was always going to leak, because of how it was hanging improperly in the engine bay. The communication was also very poor quality.

Several times it took multiple weeks for them to 'get back to us'. Not notifying when parts were in, when they needed a response to continue work, or that a vehicle was finished. Overall, would not feel comfortable bringing a vehicle to them in the future.