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The corporation is run and run by the Daghla family. George Daghla has been in the auto body industry for fifty years. He is fully I-CAR certified, and has managed production for the shop. Armen Daghla, George's son, is the president of the corporation and general director.
Reviews (10)
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Oren Mizrahi
Jun 20, 2022
I dented my side fender pulling out of a parking lot and came to CARSTAR for help sourcing, painting, and installing a new fender. Armen helped me as soon as I arrived, and worked very hard sourcing me a fender at a good price. He went above and beyond what was necessary to leave me with a new fender - taking no shortcuts along the way and never trying to take advantage of me.

It's refreshing to have your car repaired by kind, helpful, and hardworking members of the community. CARSTAR takes excellent care of its customers and I will be coming here for any and every future issue I might have with the car.
Erika Garcia
Jun 06, 2022
My experience here was great. Vic welcomed me in worked with my insurance very easily. Communication was great. They even cleaned my car up better then I had left it inside and outside. Definitely recommend them. Services: Paint repair, Painting, Body & Trim
Leroy Avington
May 25, 2022
Vic and the staff at CARSTSAR-Douglas were phenomenal! Vic was extremely helpful! He took the repair of my vehicle step by step and didn't put anything unnecessary on my vehicle. I am extremely pleased with the awesome job they did and I appreciate Vic working with me on the price as well! Awesome people and awesome service! Thank you!
Genesee McClain
May 16, 2022
They do amazing work here. Vic was very attentive and knowledgeable about what needed to be done with my car. He let me know if there was other work that needed to be done and got it completed efficiently. They always kept in contact with me. They also made sure that my car it was ready when they said it would be ready. They provided rides back to my house. My car even got a nice wash at the end. I will definitely be back if I need any more work done. Thank you for being so professional and having great service.
Ron Phillips Ii
Apr 27, 2022
After my accident they gave a swift and comprehensive evaluation to my insurance. They were very accommodating to get my personal items out of my totalled car. They had a fun app to see the progress as well. Wish that was more up to date. But it did help my anxiety. I would use them again even without my insurance recommendation. Service: Auto engine diagnostic
Vanessa Crawford
Mar 25, 2022
Best experience I have ever had with a body shop. I was pretty bummed when my car needed a new hood and windshield after tree parts crashed into it during the last windstorm. Douglas Car Star treated me like family. I was totally comfortable there. Everything was explained to me and taken care of ahead of schedule! When does that EVER happen? My car looks perfect and they used all new certified BMW parts. I know it sounds like someone paid me to write this review, but I am really this happy about the entire process and the high quality work.
Gregory Wooten
Feb 13, 2022
I could not have been in better hands than at Car Star. Everyone I dealt with was professional, friendly and committed to making my auto repair experience as smooth as possible. I mostly dealt with Kenny, who was fantastic. He kept in touch and always had be in the loop of what was happening - even when navigating the maze of the insurance companies. What could have been a very stressful experience, always felt positive and in control. I'm grateful to the nice folks at Car Star and couldn't recommend them more highly.
Aj Jahanian
Feb 07, 2022
My Tesla Model S had SIGNIFICANT damage after an attack in Los Angeles during the 2020 riots. The doors were crushed in by an attacker who slammed into the driver's side with his vehicle full speed/head-on. Both doors hardly opened and neither of the door handles were working anymore. Anyone who has owned a Model S knows that the door handles are a difficult engineering problem and very few repair shops want to deal with it. Douglas Auto Body took my car in and gave me full confidence and were in constant communication with me, updating me every day, and putting my mind at ease.

They bent over backwards for me when the supply chains delayed them getting the door handle parts from Tesla and I had to pay for a rental car beyond what my insurance policy allowed. They made sure to handle everything professionally and fairly and eventually, got everything fixed as good as new. Jack and Arshak were especially helpful and I couldn't be more grateful for this body/repair shop.
Steve Preciado
Dec 25, 2021
I was originally referred to CARSTAR - Pasadena by my insurance company. From my previous experience dealing with the smaller independent repair companies I hadn't any good experiences. But finally I found a company who was 100% on point from start to finish. They promised a deadline and beat it by a few days. The customer service skills from front desk to physical repair matches up with their 5 ratings advertised on yelp and google. I always prefer to support local businesses and I will continue to support this one with referrals and good word of mouth experience. Thank you CARSTAR - Pasadena
Brian Kao
Aug 11, 2021
It was an excellent experience with the Staff at CARSTAR Douglas Auto Body. My car was damaged by a person who tried to rob me in my car at an intersection during a red light. He was definitely hopped up on something. Needless to say, he used a knife to scratch my rear corner panel and he also stabbed my hood so hard the knife folded on his hand. He did a lot of damage.

The entire rear fender on the passenger side and the entire hood were reworked and repainted. The surfaces were entirely restored to match the factory including the restoration of pitting on the hood that was not part of the insurance claim. Paint matching and blending are excellent. Orange Peel is minimal, not more than the original factory, and will eventually shrink as the clearcoat hardens.

All the sanding and reworking of the damaged areas of the surface was done with great care and sensitivity. Therefore the reflections are perfect as intended by the original design of the car. Uninterrupted by any sort of surface imperfections. Excellent work. I would say, as good as it gets. Thank you Hector, Ashak, and crew for taking care of me.