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We're situated in Elkridge, MD right next to Highway 95, Route1, and Route 100. We specialize in all foreign and residential car maintenance and repair. We have state of the art equipment that allows us to make the repair right the 1st time! We provide Alignments using a Hunter Alignment machine. We use Snap-On for diagnostic equipments for all makes and models.
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The air conditioning system in your car is a closed system that can lose strength when freon refrigerant leaks out of the system and/or one or more of its key parts fails. When you bring your car in to Dependable Auto for air conditioning service, our mechanics will perform a high/low pressure test to measure the refrigerant level.
Scott R- Fast, courteous, and reasonably priced service. First time customer. They suggested additional repairs but I didn't feel pressured at all and they didn't harp after I declined. I had my car towed to them on Wednesday and the car was ready to go by 10:30 am Thursday. Two thumbs up! I was recommended here by my brother and have stuck by them.
Reviews (29)
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Roman C.
Jun 22, 2022
I called today to get my muffler fixed or changed. They were booked out until next week (a good sign), but they were very friendly and helpful on the phone.
Ricky S.
Jun 06, 2022
My wife are traveling across the United States from California to Maryland, to New York and back. A "dependable" van is super important. Our check engine light and maintenance light were on so we stopped at dependable auto. The owner greeted us immediately and professionally. He was as helpful and knowledgeable as they come. The Price was more than fair and he shared knowledge with us that will save us 10x what were ready to spend in the long run. Not only dependable but this place has integrity and kindness as well. 5-Star Recommend it all day long.
Jaime Butler
May 20, 2022
Honest, friendly service at a great price. Can't ask for more! I will be returning. Services: General repairs & maintenance, Oil change
DatDudeTrav
May 11, 2022
Found them based on the google reviews and decided to give them a try. Steve was professional and friendly. Dropped my car off for an inspection at 8am. Was told it would take "a couple hours-expect a call by 10am". Steve called at 9:37am and the job was done. Failed inspection due to tint being too dark so I had it removed the next day and called Steve back to see if he could see me that afternoon for the re-inspection. He was accommodating and I went by and got my passing paperwork! Highly recommend and would use them again!
Rachel Rachel
Dec 22, 2021
I've been coming here for years. They're honest, will tell you if you really need something or if it's something you can put off for a while. Super friendly and knowledgeable front desk. Fast service. If highly recommend!
Jennifer
Sep 19, 2021
Dependable was recommended to me by a friend of my father's. I have been very pleased with the services performed on my vehicle. They are fair with pricing. They also do not bully you into getting repairs done that you don't need to have done. I would recommend Dependable to everyone. Services: Brakes, General repairs & maintenance, Oil change
Bribowser G.
Sep 07, 2021
Steve is absolutely incredible. Unlike Mr. Tire, he doesn't pressure you into spending more money. He genuinely cares about each and every one of his customers, and has a great personality to boot. I moved to Glen Burnie, but I still drive 20 minutes to get to him. Nobody else is touching my car but Dependable and AAA!
Matt R.
Aug 17, 2021
These guys to the state inspection for me I dropped off in the morning and was ready by the afternoon. I couldn't get there till 5 o'clock and the guy stay open waiting for me to get there after work. Good guys it would bring my vehicle there again next time I need anything done.
Michael McGovern
Jul 15, 2021
Dependable Auto Services is a friendly, honest repair shop. Had a state inspection done on a 1993 Jeep. All work was done on time and great communication about the process. Highly recommend this shop for your repair needs.
Peter Cushley
Jun 14, 2021
I have used Dependable for a number of years. They keep my car running well. Mostly I have used them for maintenance like tire rotation and oil change and brakes. I have had them do a repair as well. All work is always timely, fairly priced, thorough and DEPENDABLE. Services: Brakes, Auto engine tuning, Oil change, Engine repair
Tetrasomia
Mar 31, 2021
Dependable Auto Services is just that! Steve is genuinely a nice person and the team at Dependable will take care of you. They are knowledgeable mechanics and will give you a great experience! I'm not from the area but I'm glad I started getting my car serviced at this establishment as soon as I moved to the area. They have been nothing but professional.
J. Li
Jan 30, 2021
This is a great business--highly recommended. I stopped by 10 minutes before they closed, after the front tire of my VW blew out on the highway. The owner inspected my tire and installed my spare wheel, all without charging me (I offered to pay him but he declined). He suggested I find a local tire dealer who would have the correct sized tire in stock. Would definitely return to the shop, except that I don't live in the area.
Neil P.
Apr 15, 2020
My wife had brakes serviced at this shop and a couple months later the rotors which were turned became warped again. She was disappointed the brakes needed to be serviced again and emailed Dependable Auto Service to ask what can be done to get it resolved. They told her to drop it off and ended up replacing the warped rotors and replaced the rear rotors too for good measure.for FREE.

Mind you the front rotors were originally turned not replacement parts. I would have expected for them to maybe turn the rotors again or replace them at a discount, but Dependable Auto Service did not charge anything. They told my wife they wanted to show the quality of work they perform, they would have suggested we replace the rotors from the get-go but they were doing what the dealership suggested to my wife. Dependable Auto Service went way above and beyond to make us satisfied customers. I HIGHLY recommend them.
Valerie Patel
Dec 23, 2019
They went above and beyond to make sure my service work was complete and up to their standard. I brought my car to have my brakes and rotors serviced. Per the advice of my dealership (where I was not going to have service work done) I had my front rotors resurfaced. After a few months I started having pulsation when braking that continually got worse.

I contacted the shop (via email which is so convenient) and was told to bring it in and they would fix the problem without charge since I had work done recently. David told me that they typically would not have resurfaced (except for the fact I said that was what was recommended to me by the dealership) and would have originally replaced the rotors and wanted to make sure I saw the quality work they stand by.

I was so impressed at their customer service and effort to make sure I was 100% satisfied with the service they provide. My husband was shocked at their customer service as well. When David told me to bring it back in and they would fix the problem my husband thought there had to be a catch, but nope. I have lived in Columbia 10 years and struggled to find an auto shop I trusted to give me real advice (and not try to get me to buy services that arent really necessary) and I have finally found it. Highly recommend! Thank you!
Steve D.
Aug 13, 2018
My go to shop. When the dealer is trying to take me to the cleaners, Dave and Dependable Auto save me %50 or more from what the dealer wanted, because sometimes the dealer says you need it, and Dependable Auto says not needed and I save hundreds $$$. Very professional and accommodating. Going there tomorrow for a rush Maryland Inspection needed for another car of mine I am re titling and registering.
Diane S.
Jul 10, 2018
Like their name they are dependable. I'm so glad after all these years I found someone honest about cars.
Jim A.
Jun 13, 2018
I was having a tire emergency yesterday. TWO tires with screws in them. And, I'm going out of town tomorrow. So, I needed them fixed ASAP. I dropped one tire off there in the morning. The owner set me up for an appointment in the afternoon to take care of the other one. I went back at 2:30. They put the car in the shop, and within a half hour, all was back to normal.

They even stored my spare in the hard to reach spot in the back. Crisis averted. The owner was very personable and easy to talk to while I waited. Will be going back and recommending to co-workers. Thanks Dependable!
Danny W.
May 29, 2018
This is my go to shop. They are very friendly, knowledgable, honest, and trustworthy. I really appreciate this place and am really glad i found them. Best shop ive ever used!
J. Marie C.
Nov 05, 2017
Way overpriced! The low priced inspection roped us in to Dependable Auto. Our mechanic of 20 years, does not do inspections. (He's super busy, best mechanic in Elkridge, cars galore lined up to get repairs there due his great service and pricing). We should have gone to the one our mechanic referred but instead went to Dependable based on the Yelp reviews.

That was a mistake never again. The cost of repairs Dave quoted us were ridiculous over $1500.00 and he said he wasn't sure he could get the parts for our vehicle if he were to repair. I researched it and found out the parts are plentiful for this make and model. Our mechanic will be taking care of it from here and the repairs will cost much less than what Dependable Auto is charging.
Stu S.
Jun 15, 2017
Truly dependable. Great shop. Good work, fair price. Hidden gem in Eldridge. I definitely recommend them. They've done work on many of our vehicles and I've always been satisfied.
Mary M.
Dec 20, 2016
I brought my Volvo C70 in for a State Safety Inspection. The inspection was done at a very reasonable cost (lower than anyone else in the area), and although the shop could not work on the car to address the problems that it found (they do not work on Volvo's), the owner stated that they would redo the inspection after I had the items addressed as long as it was within 30 days and the car had less than 1,000 since the inspection. The second inspection went through without issue. I liked the professionalism and honesty of the repair shop. I plan to take my vehicles to them in the future.
Tiff P.
Aug 05, 2016
In general: state inspections SUCK. A dishonest mechanic will fail you for any-and-everything, just to get repairs done at their shop. I was very afraid of this happening after reading reviews of other state inspection locations. This place is GREAT. Fast service while I waited. I had some worn down tread on my front tires, which I needed to replace anyway.

So while I did fail the inspection, I was able to bring it back next day with new tires and passed (no charge for re-inspections). The representative (owner?) in the front is so friendly and fun to talk to. He told me funny stories about past inspections to pass the time and you could tell he was very passionate and knowledgeable about what he did. Definitely quick service and friendly staff. I would trust them with repairs just based on this experience alone.
Ray N.
Dec 31, 2015
Great service and honest mechanics/owner. I went there for a brake service. The work was done professionally and efficiently. I needed the car to be finished in 1.5 hours due to an appointment, and the owner/manager juggled his guys around to finish it! Strongly recommend!
Amanda T.
Jul 15, 2015
This is my go-to auto repair shop! It's so nice to be able to just bring your car in and not have to worry about the dishonesty and stress that normally comes along with car repair centers. Dave always explains the necessary repairs needed on my older car and what I can wait on. I appreciate that level of honesty. If I don't understand what a certain repair entails, I don't feel uncomfortable asking about it and am given a very patient and thorough explanation.

The pricing is always given up front and there are never any surprises when you get the final bill. Very fair. These guys are great and I would not take my car anywhere else!
Lolou D.
Jun 08, 2015
A week after the first inspection, I came back with all the issues fixed and got my inspection certificate. I was in and out in 10 minutes. I was overall very satisfied with this whole process and recommended Dave to a few of my students. Thanks Dave!
Amanda S.
Jan 22, 2015
It's so important to have a good mechanic, we've had bad experiences in the past and it just brings such peace of mind to know you have someone you can trust. These guys are really, really great. We were so nervous about passing the strenuous Maryland inspection when we moved here, but they made the process easy and didn't make us do anything we didn't absolutely have to.

Since then, every time we come in I'm greeted with a smile and great conversation by Dave or his cousin at the desk while I wait. They're great guys and I actually look forward to catching up with them when I go in for an oil change! We've had some more serious work done by them and their prices are always fair. I can't recommend them enough!
Ian R.
Sep 12, 2014
So I've been hearing a certain type of noise from the front left of my vehicle while driving. I know what it was as I had the same symptoms and noise from the front right 2 years ago. So I KNEW what needs to be done. I had to change my front left ball joint of my Honda Accord. I ordered the parts online (amazon) as I knew what needed to be replace to resolve my issue.

I came to Dependable Auto Service with my part in hand and asked for a quote. One of the brothers was able to explain to me that he would need to diagnose the noise and there may be more to it than just a ball joint. I asked for an estimate of JUST what it would take to replace the ball joint as I told him that I had the same noise 2 years ago. His response "$300" Three Hundred dollars.

I was shocked as I drove to NEARBY mechanics earlier in the day and they quoted half of that at $150-$160. The reason I did not go to the earlier ones as there was an appointment needed, I need at the spot repair with my part on-hand. I'm sure they are knowledgable in their service but don't quote me something extra enormous for a specific job.

If they had come back during the repair and showed me additional repairs and additional costs that would have been just fine. I would have appreciated that and taken my business here but NO, over priced QUOTE! TIP: Look at nearby mechanics for a reasonable mechanic.
Tittal L.
Feb 08, 2014
I had the best experience at Dependable Auto Care. First of all the service is so friendly, I was greeted with a smile and that is more important than you can know. When I actually took my car in to be inspected Steve was super nice and chatted with me. It makes waiting so much less awkward. Everything I had done was finished before the time they quoted, and I paid a little less than the price they quoted me. Lastly Steve took the time to take a diagram out and show me exactly what needs to be done.

Rather than just say some stuff I might not understand. Thanks guys for changing where i do business. I will get all my work including maintenance done at Dependable Auto Care from now on. Christal
Nick F.
Aug 04, 2013
BACKGROUND: I found this garage online because they had a special for a Maryland auto inspection. Coming from New York, . I had no idea as to the level of detail involved in a MD inspection - much tougher than NY! But that is no fault of this particular garage. It turned out that I needed ~$1,500 worth of work. SERVICE: The two brothers were very friendly - it was work that I obviously needed to schedule and they worked with me - even sending me itemized estimates over email and corresponding that way.

I appreciated their honesty. The labor involved with my repairs (shocks, struts, gas line and a few other minor things) was certainly going to take a least 2 days. We worked it out so I could drop it off on a Saturday and pick it up on Monday after work. PRICE: New to the area, I sent the estimate to my trusted mechanic in NY and he validated that they were charging me fair and reasonable prices.

I am happy to report my final bill actually came in just a little bit below original estimate. This garage is a little far from me in Glen Burnie, but I will certainly keep them in mind as I progress with my car.