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Custom Complete Automotive Auto Repair Shop in Columbia, Jefferson City, and St. Louis, MO - Custom Complete Automotive. Since 1976, Custom Complete Automotive has been a locally and family-owned business, staffed with a highly qualified team of ASE and CCA certified technicians. We want to ensure that the auto repair and mechanical needs of our customers are always met, which is why we strive for 100% guaranteed satisfaction.

At each of our five convenient auto repair shops in Missouri (three in Columbia, one in Jefferson City, and one in St. Louis), we aim to provide every customer with unmatched repairs, unrivaled prices, and unparalleled customer service.
Services
According to the North American Industry Classification System (NAICS), there are approximately 175,000 businesses in the United States classified as mechanical automotive repair shops. While there are a plethora of similar businesses in our industry, we are confident that none of them are quite like us at Custom Complete Automotive.
No matter what auto repair service you need done, we are confident we can supply it. We know how discouraging it can be when your car breaks down and we exist to get it back up and running as quickly and flawlessly as possible. Our Columbia, MO oil change & auto repair shop has over 40 years of experience providing high-quality services and customer care.
Our auto repair shops have been serving Missouri residents for over 40 years. We are proud to provide your vehicle with all of the maintenance and repair services it needs, from brake repairs and electrical repairs to engine repairs and transmission repairs to wheel alignment, oil changes, and tire replacements.
During the Midwest's scorching summers and fluctuating temperatures throughout every season, having a properly functioning car air conditioning system is a necessity. In order to ensure your car's air conditioning system stays in good working order, routine service and maintenance is essential. At Custom Complete Automotive, we are proud to offer unmatched car air conditioning repair services at unbeatable prices to help you and your passengers stay cool and comfortable.At our auto repair shops located in Columbia, Jefferson City, and St. Louis, MO, our expert technicians know the importance of a comfortable ride and are here to ensure your car's AC system stays fully functional year-round.
Reviews (18)
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R. S.
Jun 21, 2022
Avoid this repair shop at all costs. They are dishonest and charge ridiculous prices. I've heard horror stories about them but usually got my oil changes here so I continued to go. I never told them I knew anything about cars so they assumed they could throw anything at me. They told me both of my steering tie rods were bad and would need to be replaced.

They quoted me $1350 for parts and labor. They were not even going to use OEM parts. I found the OEM part from the manufacturer and replaced them myself. What's interesting is that: 1) Replacing each tie rod took me no more than 10 minutes. 2) My right side tie rod was completely fine even though they wanted to replace both. 3) Cost for the all of the parts (both tie rods) was exactly $156.99.

Whenever they see a German vehicle they love to suddenly multiply their prices. So you tell me, does it seem reasonable to charge $1350 dollars over a maximum 1 hour of labor and 156.99 in parts?
ArkLa Texoma
Jun 03, 2022
The place and people were fine. No one is satisfied with 4 stars anymore. 4 stars means solidly or noticeably above-average service. Was unable to afford exhaust system repairs at the time. They didn't do anything wrong maybe could have explained more because I'm not a car expert but Google doesn't let ppl change their rating. So. I thought 4 stars still meant they were good, friendly and worth noting.
Vanessa Campbell
May 07, 2022
I've gone to this location several times when my car has needed serviced. These guys are so awesome and go above and beyond. They will continue to have my business. Even my boyfriend is impressed with them and he said the same about his car needs. I don't feel like I'm being taken advantage of for being a woman and they've always been nice and amazing.
Doug Grooms
Feb 18, 2022
Charged $58 labor for replacement of an air filter. Why act like it's "included" in the price of an oil change and then charge for a job that takes no longer than to put the original back in? Shady at best. Services: Oil change, Air & cabin filter replacement
Gracie'S. World
Feb 17, 2022
I brought my car here to get my check engine light looked at as well as get my ABS and Stabilitrack lights looked at.within a day they were able to give me a call with what was wrong with my car and it only took around 6 hours before I got the message that it was finished and ready to be picked up. They were very professional and made sure that I know exactly what happened to my car down to the smallest detail. Great place, great atmosphere, and great people.
Antares Young
Feb 11, 2022
Custom Complete is FANTASTIC and absolutely no nonsense. The shop was clean when I went back with the mechanic who was working on my car, which originally had a no-start issue. However he magically was starting just fine, but they still did a near-full system diagnostic and then alerted me of a different problem, and fixed it! Along with an oil change, and a battery charge. Absolutely fantastic, friendly guys, I 200% recommend them with flying colors.
Cy Wallace
Jan 24, 2022
Never trust one opinion. I went to Custom Complete to deal with a low oil pressure warning. A couple days later they told me that I was going to need a new engine, costing around $9,500. The check engine light was not on until after they were done looking at it. The vehicle is only six years old and seemed to be running fine, besides the warning of course.

I took it for a second opinion, and it turns out it was just some minor issues surrounding the engine. The total cost of the actual repairs were $950. I'm not sure if they were trying to scam me, or if they just are not knowledgeable when it comes to car repair. Either way, I would never trust Custom Complete with my business.
Howie Ball
Jan 20, 2022
I brought my car in due to a concerning sound coming from the engine. Custom Complete quickly diagnosed the issue and worked to get me the best price possible. The second time driving my car after the repairs, my car's engine began overheating on my way to work. They sent a tow truck 30 miles to pick me up and bring the car into the shop. My car did not arrive until an hour before closing, and the employees stayed open late to diagnose and fix this second issue at no extra cost to me. It is rare to find a car repair provider that stands by their work in this manner.
Ama Cox
Jan 05, 2022
Kyle us awesome and was able to get me in with no notice for and emergency inspection and to see my cars starter issues on new years eve!
Cassandra Fletcher
Dec 24, 2021
They were so nice at Custom Complete Automotive. They were incredibly busy on the day before Christmas eve and everyone that came is was surprisingly grumpy but they handled it really professionally and were very kind and efficient. Kyle (pretty sure that is who helped me) in particular was super helpful. Very happy with my experience here.
John Fogg
Dec 23, 2021
Writing this as I sit in their parking lot. I ran a diagnostic on my ram truck this morning, and walked into custom with a code and asked for a quote to replace the part. All they could say is "well we need to diagnose it", even though I had already diagnosed it down to a spicific fuel sensor. Walked to my truck, called up ram, and they gave me a quote over the phone.

Moral of this story, and my friend can second this because they gouged him too, STAY AWAY FROM CUSTOM COMPLETE AUTO! These clowns don't know what they are doing and are just trying to take you for a dang ride. They're absolutely clueless.
Ryan Moore
Dec 20, 2021
Would rate zero stars if possible, terrible leadership and even worse work. During a short period of employment I ended up having money stolen from me in the form of illegal deductions to my pay. How can you expect quality work from mechanics who are being robbed of hard earned money? TLDR many other shops in Columbia who will value your patronage and give you value for you money, would avoid this place and affiliates at all costs.

In response to your reply I can assure you I had additional, unwarranted deductions to my paycheck. I doubt you even worked for the company when I did as high as turnover rate is for this business. Your plethora of bad reviews are a pretty clear indicator of that. I've worked for many shops in town and your establishment is one of the worst. Keep on screwing the community!
Donna James
Dec 14, 2021
I came to town and my car started acting up. I called the guys and they got my car right in and fixed right away. It had to have a couple selonoids replaced. I will highly recommend your guys.
Cassidy Miller
Dec 05, 2021
Only place nearby in columbia that could take us in immediately when our car was sputtering. Diagnosed the problem and did an oil change to get us home safely. Very professional, kind, and knowledgeable
Robert Huwieler
Oct 18, 2021
Had a flat tire crisis, and the folks at Custom Complete Automotive on Nifong took care of my tire repl cement needs in a highly professional and timely manner. This is my go-to place for auto repairs, and I have never been disappointed in their professionalism and quality of work. I highly recommend them for their professionalism and the quality of their work.
Ellynne Fletcher
Sep 05, 2021
Love this place. Always go here for the stuff I can't do myself. Customer service is great and very knowledgeable mechanics, especially James. Pretty affordable also. Been going here for years now and never had a problem.
Connor Keefe
Aug 27, 2021
Kyle was super helpful in keeping me up to date with everything going on with the repairs as well giving me accurate price estimates. That being said, I was driving in the rain the day after, and my windshield wipers suddenly stopped working. After opening the hood, it looks like an unused coil pack was placed under the driver's side wiper during the repair, causing the wipers to become disconnected from its motor. Still giving 5 stars because the wiper arms were a quick fix, and the work they did for the price I paid outweighs one little mistake.
Reba Turner
Aug 19, 2021
Needed an oil change last minute and called around a few shops but most shops told me they were out weeks. Custom said they were first come first serve. I showed up about an hour after open and was given an hour or two wait time. I observed Kyle (manger) while there and he was one of the most kind and honest managers I've seen with lately. He gave everyone honest wait times, was kind to everyone, handled the phones, customers walking in, other employees and anything else placed on his desk with ease. I was out under the quotes time and my car was happy to finally have oil again haha. Highly recommend this place!