, proud to your VW dealer in Butte County serving Redding, Yuba City and the surrounding cities and towns in the Sacramento Valley. Welcome to our online showroom where you can search for any new VW or used car at our dealership in Chico. We have the #1 Rated Sales department for satisfaction in the area, so you know you will be leaving cheerful when you buy your new VW or used vehicle at Chico VW.
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Reviews (10)
Izzy Albano
Jun 24, 2022
Carmen Avalos
Jun 12, 2022
Freddie Watkins
Apr 14, 2022
AztekxBeast
Mar 17, 2022
Mark Forman
Feb 16, 2022
Reached out about a '21 Tiguan listed at MSRP on both their website and car dealer search websites. Mind you, other dealers charging above MSRP have the decency to be transparent about that in their asking price. I reach out to them, asking if it's available, they confirm that it is. Then, I get this line: "There is a $2,000 mark up on it and $895 for Auto Butler. Are you looking to pay cash or finance?" I reply, "Ok, I'm alright to stop for now.
I was afraid of things like that. Thank you any way though, " to which she replies, "I understand, what are you expecting to pay?" I reply, "The MSRP of $36,094 it's advertised at plus relevant taxes, title, and license. I understand supplies are low and it's a seller's market right now but I'd argue to at least be transparent about it like a lot of other places are.
No one really enjoys surprises like that." No reply to that. I hate dishonesty- just be up front. I will avoid this dealership in the future just as a result of this experience and suggest others be wary too.
I was afraid of things like that. Thank you any way though, " to which she replies, "I understand, what are you expecting to pay?" I reply, "The MSRP of $36,094 it's advertised at plus relevant taxes, title, and license. I understand supplies are low and it's a seller's market right now but I'd argue to at least be transparent about it like a lot of other places are.
No one really enjoys surprises like that." No reply to that. I hate dishonesty- just be up front. I will avoid this dealership in the future just as a result of this experience and suggest others be wary too.
Jonathan Coke
Jan 23, 2022
Oksana Bantley
Dec 23, 2021
I bought my car online. My friend pick up car and I was assured car will be ready on day of pick up. Car could not start needed new battery, cooling fluid needed to be replenished( warning lights were on). She waited 6 hours for car be ready to drive. 3 month later still waiting for copy of my purchase agreement. Manager told me that all Mazdas and Volkswagen are leaving lots in excellent condition but they don't specialize in sakes of BMW. He was very condescending in conversation. I would not recommend this dealership for such a pure customer service.
Aaron Lemas
Jul 14, 2021
After an unexpected breaking down in the heat wave of a weekend, I stumbled into their shop. Come Monday, the friendly service team assured me they would take care of my vehicle right away and order the parts. Even though they're garage was stacked with repairs, they promised Thursday or Friday at the latest, and at that point I was grateful for anything.
After approving the repairs conveniently on my smartphone, I waited patiently for a few days. Since it was in the shop, I was curious of a strut replacement and inspection of alignment. Just as I hoped, they were friendly and receptive to my inquiries as I found my answers easily. Wednesday afternoon arrived and I received an unexpected phone call; the repairs were done and my car was ready for pick up!
A day early and I think about $200 less than what I originally expected because some repairs were not needed. An honest mechanic for once! Thank you all again for your exceptional and exquisite services.
After approving the repairs conveniently on my smartphone, I waited patiently for a few days. Since it was in the shop, I was curious of a strut replacement and inspection of alignment. Just as I hoped, they were friendly and receptive to my inquiries as I found my answers easily. Wednesday afternoon arrived and I received an unexpected phone call; the repairs were done and my car was ready for pick up!
A day early and I think about $200 less than what I originally expected because some repairs were not needed. An honest mechanic for once! Thank you all again for your exceptional and exquisite services.
Emily Vice
May 16, 2021
Zane Hopkins
Jun 14, 2018
I actually love Chico Volkswagen! I had been dealing with their service and lots of parts mostly. Willy was great to deal with when my retro 92 Corrado was giving me trouble and again with my Audi. Thanks Willy! They are like family, hmm maybe cause they are owned and operated by a great local Chico family. Hi Amy. Waylon was great. He stayed late into the night and we found the perfect car.