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Auto Repair and Service serving Amherst, Buffalo, North Buffalo, Tonawanda, Town of Tonawanda, Getzville, Grand Island, Kenmore, Elmwood Village, North Tonawanda, Bowmansville, East Amherst, West Amherst and the surrounding areas!
Reviews (10)
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Renata Dean
Apr 19, 2022
Had to have my car towed so I went through my auto insurance road side assistance. Frank Brown Towing was probably the best towing experience anyone could have. The driver ( sorry, I don't know his name) as he was there so fast, he checked out my car first to see what was going on and he was very knowledgeable and very friendly. Thanks again for making this a very painless, easy morning.
Katherine Klemann
Jan 15, 2022
My mini van was stuck in the snow and ice. They were prompt, calm, and very helpful. I was on my way again quickly. Thanks!
Dave Knapp
Jan 06, 2022
I'm the service manager at a Goodyear tire store, we've used Frank Brown's towing service for years and years, they never disappoint, they're always on time, and they are very reasonably priced. I would recommend them as a towing company to anyone who needs one.
Shirley
Dec 16, 2021
Critical: Punctuality Requested for a tow. Waited 2-3 additional hrs on top of the 1.5 hr initial estimation. I wouldn't be as upset if they were honest about their delay. Instead, their representative said my request was next in queue each time I called. Would not recommend.
Ck Ck
Oct 24, 2021
Activated my roadside assistance for a tow and Anthony from Frank Brown Towing arrived. Above and beyond what I expected from a tow! Anthony was incredibly patient and helpful. He didn't need to, but he took the time to diagnose my car's issue and worked through a couple of options. He got my car up and running, saving me from a stressful situation and a trip to the dealership. Have Frank Brown's card up on my fridge now and will be looking to use them in the future.
Al Alviti
Oct 21, 2021
Recently worked with Frank Brown's Auto Service & Towing through a third party, Peddle. The process was simple, though I did manage to make things extremely complicated. I read my odometer wrong, and got a new quote for double the original. While my driver was already there to pick up my car. (Apparently this happens a lot. Lol, I still feel really bad.) We rescheduled, and James was even able to come earlier which was great. I had a job interview, and he was able to get the car before I had to leave. I got the job lol, thanks guys!
DebCha
Oct 14, 2021
Always pleasant and professional. Decent pricing and excellent work they take pride in. My late father was a customer there for years, and trust me, he was very fussy about his cars, too, lol! Great folks
Angela Barker
Sep 24, 2021
Towing service used thru my Insurance Roadside Coverage mobile app. I was informed that wait times might be longer due to heavy call volume so I was prepared however it didn't take as long as expected. Upon arrival the tow driver Anthony was great! Very knowledgeable told me what the noise was I was hearing and took great care loading my truck on the flat bed, towed to my trusted mechanic who confirmed what Anthony said! Thanks again Anthony for providing great service!
Kay Luvs P. O. V.
Sep 22, 2021
In already a stressful situation getting your means of transportation towed, I just appreciate the dispatcher Chris and the tower Wayne for helping me out on todays experience. He really was genuine and attentive. He went the extra mile and I hope this review helps him and the company. Even though the world is short staffed that he remained kind and showed up!
Joe Sanucci
Nov 19, 2020
I have been in the auto aftermarket for over 40 years, and recently retired. So when my service light came on my 2015 Land Rover and seeing my tachometer over rev I knew something was going on with my transmission. Fortunately was able to limp it in to a place with a name that's been around longer then I have so I thought I would give them a shot, and boy am I glad.

Upon my arrival, a tech named Perry greeted me at the door. Immediately I felt I was in good hands. They ran my Land Rover through a series of test, including a computer scan that gave an overdrive error code. I just knew I was in for major repair. However my intuition was right on the money. Perry once again put me at ease and much to my surprise had me on the road the next morning with a bill of under $275.

With 122,000 miles looked like the original fluid and filter they told me, also a corroded wire to one of the shift solenoids. I was ready for a $3500. Transmission replacement. No greasy fingerprints and a perfect running car again. Thanks to Dave the owner and Perry for giving me peace of mind at a great $$$.