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Bonita Valley 76 The quality ASE automotive service excellence certified technicians at Bonita Valley 76 employ today's latest automotive technology and are equipped to handle all minor and major repairs on foreign and residential vehicles. Bonita Valley 76 is a certified Napa Auto Care Center, we're able to supply the benefits of an founded national entity while maintaining the individual touch of a family run business.
Reviews (28)
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Tyler Javier
Jun 13, 2022
Technician didn't install exhaust correctly. Exhaust nut missing leading to exhaust leak. Now I have to pay 130$ and uber to work just for a nut to be installed.
Strive Success
Jun 11, 2022
Misdiagnosed my vehicle and the part they misdiagnosed took 3 months to come. Such an inconvenience. Would not recommend Service: Auto engine diagnostic
Lastpi
Apr 03, 2022
As always they take care of our vehicles. General auto maintenance. Ronnie and the crew take care of us. Services: Air & cabin filter replacement, Transmission, Air conditioning, General repairs & maintenance, Oil change, Auto maintenance
Ivan Jimenez
Feb 19, 2022
Excellent service. The team was super professional. I highly recommend them. Service: Oil change
Dolored L.
Dec 01, 2021
Ronnie and his Staff @ Bonita Valley are Excellent! They never give you the round-around and stick by the word and warranty! My 1993 Toyota T100 kept dying on me, after few days of diagnosing, they found the problem. Since the part was covered under 3-yr warranty no charge on parts/labor as they promised!
TAshia L.
Sep 23, 2021
I went here based on their information for a program that assisted with cars that are not passing smog. My experience was not good at all. Initially, I sat in my car and waited for someone to assist me. Mind you not 1 but 2 mechanics saw me and did not talk to me. After a few mins, I went up to them, and then and only then did they direct me to the office.

The office experience was not bad, I left my car there for almost 3 days before finally getting a diagnostic, and when Ivan called to tell me all the things wrong with my car yet not addressing the initial concern of the catalytic converter and cylinder #2 quoting over 5k and no still no guarantee of passing smog. My initial reaction was how do you get approval on this from the program his response I will call them. Needless to say, he never called, he never submitted the correct paperwork so I called the program and spoke with them and got the correct information to make a long story short.

This company who Ivan stated more than once in our conversation knew the program, how it worked yet their mechanic failed to do the baseline diagnostic required by the program but they choose to do their internal diagnostic. Do not take your car there, not only was Ivan rude in our conversation but he had way too many excuses for why he couldn't send the paperwork over.

What did I want them to do I wanted them to address the issues from the SMOG report, fix those and then move forward. He initially refused to give me my car back without me paying out of pocket for diagnostic. I got my car back never again.
Larry D.
Sep 11, 2021
Trust is huge when it comes to picking your auto repair shop and Bonita Valley Auto Care has eared ours for many years.
Dave C.
Aug 20, 2021
Think otherwise before bringing your vehicle here, even if its just for a simple oil change. I made an appointment online a few days ago and when we arrived today, we were told it would take an hour and a half. This was despite the location not busy at that moment. There was only other customer waiting at that time. I think 1.5 hours is rather long to wait WITH an appointment. Anyhow, this is NOT the worse thing we experienced today.

When we picked up the vehicle, we noticed the front driver-side bumper was popped out. Upon further inspection, we noticed a scratch and dent in the front. We spoke to the technician and the manager, and of course, they denied any responsibility. We even requested to look at the security camera footage, but they even refused to review that as well.

If they could prove to NOT be responsible, wouldn't they at least make an effort to look at the video? Apparently not. Anyways, I am going to go through my insurance to have them place a claim against Bonita Valley Auto. Get your oil changes elsewhere, folks. Save yourself some time and headaches.
Clint G.
Jul 20, 2021
I've told a lot of friends about Bonita Valley Auto for a long time but I should write a review. I have been going to Bonita Valley Auto for almost 5 years now, and they have always been very reliable and priced right. Andy is one of the best guys there, and he takes the time to do you right. If you need a cheaper price he will work with you. Sometimes cost money to fix and people get an opinion about the mechanic based on the price. I will continue to bring my vehicles to Bonita Valley Auto.
Bob Rutkowski
Jul 06, 2021
Been going here for years always quality service just change from 76 to Chevron all new pumps everything outside looks great new painted building but a disappointment when you walk through the door still a dumpy waiting room. Billy needs to spend money and upgrading the inside also
Nestor C.
May 22, 2021
I had rotors and brakes replaced on my Nissan Titan and they did a good job on-time.
Matthew Konkel
May 02, 2021
Great service at a fair price. I've gone there many times and they've always been very honest and upfront with me. Highly recommend!
Aaron Rey
Apr 29, 2021
Had a issue with my bmw that I was hoping would be covered by my car max warranty. Bonita Valley auto care was excellent. They took care of everything for me all I had to do was sign and they handled all the paperwork with the warranty and got my car back and running very quickly.
Anthony R.
Apr 23, 2021
Always appreciate the personal service and care at Bonita Valley Auto.
Rafa P.
Apr 01, 2021
My son took his perfectly working 2013 vehicle for a routine oil change. Same night he had his oil change he noticed his car was leaking oil. He took it back to get it inspected because he was concerned it could get worse but was told to come back another day or leave the car over night and not guaranteed it was going to be looked at the next day.

He waited a couple more days and took it back for inspection and was told he had a damaged oil pan. He was quoted over $500 for an oil pan replacement. We sourced the oil pan replacement elsewhere for $200. Horrible workmanship, horrible customer service and extremely over priced.
Giuseppe L.
Mar 15, 2021
Initial Stars 2/5 Be warned; do not bring your car for smog here if you had recently had a service A (or really any kind of service requiring that your on-board computers be reset) otherwise it will fail. First time coming in for serv and right before our service, Ronnie at front desk (whose attention to service is the only reason why this isn't a 1-star review) was kind enough to ask if we had recently changed our battery or if the check engine light was on.

While neither of those were true, we did have service A done about a week prior which caused the service to fail due to a "Not Ready" notice. We were then told to drive it for another week and that, upon our next visit, they will check if the computers were ready for smog. Now, even though there was nothing wrong with the car (besides reset computers), the manager Ivan was still unwilling to consider that result and insisted in charging full price for any retest.

Given his unwillingness to make any sort of considerations regarding the circumstances, I am now uncomfortable with the prospect of patronizing this location lest I am double charged for something as frustratingly simple as this. Rest assured, though other reviews may be great, I will not be bringing my car for any kind of service here in the future.

Best regards to Ronnie, I kinda wish you were the one in charge of managing the place. Update: Ronnie got back to me regarding the details of last time's smog check and he and Ivan were able to discuss things with the owner and change a few of their policies! As a result, I got a free retest and only had to pay for the certificate! Thanks to the guys working there, I'm glad that they were able to work things out to improve things for everyone! TLDR: Folks were nice, service was quick (walk-ins only), and they were able to change things based on customer feedback! Definitely much happier and confident in this place moving forward!
Joseph P.
Mar 04, 2021
Highly recommend this Bonita Auto Care they did a fantastic job on our mother's brakes at a fair price their very professional and experienced at repairing autos.
Jesus M.
Feb 16, 2021
I just walked in at 3:53pm for a smog check. I was told they close at 5pm and stop doing smog checks at 4pm.but it wasn't 4pm and there were no cars in the stalls. 2 dudes at the register just sitting there. Bad service!
Allison R.
Jan 28, 2021
My husband and I have had several of our vehicles smog checked here. We keep returning because the staff were so helpful and they genuinely cared. Ronnie is always positive and does whatever he can to help us out. They strive to be quick and efficient and are honest about wait times. We highly recommend bringing your business here because they will surely take care of you!
Jacquie B.
Dec 06, 2020
Service and professionalism helps build trust between a business and customer and you guys are spot on! I trust you and don't feel like I'm getting ripped off or told my car needs something when it really doesn't need it like the dealership I use to go to. Thank You for giving providing great service.
Avis M.
Oct 04, 2020
I was visiting my dad from Northern California when my car needed to be towed on a Thursday night. Friday I phoned Bonita Valley and spoke to Alyson. She was able to get me in. Ivan Gonzalez was my service advisor. He was very professional and said he would try hard to get my car diagnosed. He did better than that, he got the Mazda part for my car and had it ready by end of day.

I was skeptical at first because there was some bad reviews but they are first class. They were responsive, timely and got the job done. If you have any car needs I strongly encourage you to consider taking your car here.
Alexandra R.
Sep 09, 2020
I just want to say I am absolutely blown away with their customer service here. Recently my car gave out on me and wouldn't start and Ronnie went above and beyond at repairing my car by after fixing my car, he also gave me a list of recommendations of other things I should get checked out on my car. You already better believe that I will be back to get any and all repairs for my car done here with Ronnie! Thank you so much, I really appreciate everything you did for me!
Mike G.
Aug 14, 2020
BVA consistently does a good job on smog checks for a fair price. Fast, reliable, and friendly. I've been smogging my cars with them for over a decade and will continue to do so. Service: Exhaust
Ms. Paula
Jun 27, 2020
I absolutely love this place. Everyone is so very nice, very accommodating and most of all very honest. Andy and Robbie are awesome. They don't try to up sale you on things you really don't need to fix. They give you options and timelines as to how much time you have until you have to repair something. I highly recommend Bonita Valley Auto Care to anyone that wants that good ole home town honest mechanic. You guys ROCK!
Caitlynn Ramirez
Jun 16, 2020
Always great! I bring both of my cars here. Everytime I come I get the best service. I recommend to all my friends. All the staff are always kind and professional. They are quick and efficient Andy is awesome! He always makes sure I'm taken care of! Not a bad thing to say about this spot or its employees!
Gerry O.
Nov 15, 2019
I have been getting my cars serviced for over 40 years at AAA highly rated service stations in both Northern and Southern California. I only had previously outstanding service. At this location I had brakes put on my car. I dropped my car off at my appointment time 8 am. The had the car all day. I picked the car around 4pm. I gladly payed a premium price, because I was expecting great quality work.

I have had to return twice to have some of the work redone. Not only did it cost me for the parts once again, but it cost me 2 more days without a car. This place does not offer the AAA workmanship. I do not recommend getting your brakes serviced here. The people working here are very nice and friendly. The customer shuttle service is great.
Drew Monz
May 18, 2019
Do not come here. These people are dishonest and violate the B.A.R. and C.A.R. laws protecting you as an automotive repair consumer. Brought my car in last week and got a diagnostic+had my coolant temperature sensor replaced because I couldn't get to it. My check engine light was on and Andy advised me to replace my o2 sensor. I did that and brought it back because my catalytic converter wasn't cleared yet, so I asked for a SNAP test on the emissions.

They did not do any tests. Also, they don't call you, you have to call them. They said I needed a new catalytic converter which I found odd because it was replaced not even a year ago prior, so I immediately told them I'm picking up my car. When I got there, they handed me the exact same diagnostic print out sheet as the week before. I still had the first sheet and it's attached in the photos.

These people are dumb, dishonest, and trash. Do not come here. UPDATE 3/19/19: My Catalytic Converter cleared, which means they certainly lied about it not being functional. This is all. Andy is the only competent one at this location.
M. D.
Apr 23, 2019
Outrageously expensive - waste of money & time don't bring your vehicle to a place where they knowingly overcharge customers 4.24.19 Thanks for rebuttal. as being the CONSUMER. your higher prices are outrageous and I want to warn future consumers. That's what this website is for. Hence, rethink your prices so prospective customers can make their own assessment of your companies services.