Mr. Bigham is doing everything right! The service and knowledge that I received throughout the process of getting my car repaired was unmatched to any other shop in Lubbock. Bigham will be the first and only place that ill ever call upon if I have any issues with any of my vehicles. For all makes and models of cars, pick-ups and SUV's, we offer repair services, preventative maintenance & diagnosis for fuel systems, cooling, ignition, timing belts, air conditioning, tu.At Bigham Automotive, we offer the best service in paint and body repair, restoration, touch-ups, hail damage and more.
Services
The most recent addition to our services includes our Remanufactured Engine and Transmission Distribution Division, in which we distribute top-quality engines and transmissions. We are also the Workhorse Custom Chassis Authorized Dealer Service Center. Our friendly staff will professionally provide all the automotive services for your family needs, your student away from home needs and even fleet accounts for your business needs.
For all makes and models of cars, pick-ups and SUV's, we offer repair services, preventative maintenance & diagnosis for fuel systems, cooling, ignition, timing belts, air conditioning, tune-ups, consultation and much more! We're the One-Stop-Shop for all of your vehicle repair needs! We have you covered from bumper to bumper, including paint and body repair and we do it all at one location. We take the scare out of vehicle repair! Since 1956, Bigham Automotive has been serving West Texans' and their vehicle maintenance needs.
At Bigham Automotive, we offer the best service in paint and body repair, restoration, touch-ups, hail damage and more. Need an estimate on headliners, glass and windshield replacement or rock chip repair? Just give us a call! Insurance claims are welcome and we offer 90 days same-as-cash financing!
Need your transmission repaired? Call our AAMCO Service Department. That's right! You'll find our AAMCO Transmission shop at the same location, with the same great service you expect from Bigham Automotive! Are you sure you have a transmission issue? Maybe not! That's why AAMCO's diagnostic service is the most comprehensive in the industry.
Reviews (10)
Aaron Crumley
Jun 17, 2022
Jill White
Apr 09, 2022
Bigham Automotive is amazing! We live in Dallas & our daughter is a student at Texas Tech. They have worked on her car twice & did a great job both times. They are always so kind & truly care about their customers. Mr. Bigham told us he has 20,000 grandkids in Lubbock because he takes care of so many Tech students cars. They also give a discount to families of Tech students & don't ever require payment when pick up the car. They always tell us to just mail them a check. I can't say enough wonderful things about this business. Thank you Bigham Automotive!
Napstersucks
Feb 21, 2022
Britney Stifflemire
Jan 08, 2022
Christopher Till
Nov 08, 2021
My wife's 2017 Yukon XL had transmission problems while she was in Lubbock for Cross Country Meet for our son. Dealers in Lubbock would not even look at her car for at least three weeks. Rick towed her vehicle and was able to order a new transmission, get it delivered and installed within three weeks. The folks a Bigham Automotive treated us like a good neighbor even though we live 250 miles away. Although they are closed on Saturday, Jim met us on Saturday to let us pick up her vehicle. We highly recommend Bigham Automotive! Thank you.
Darek Hollis
May 22, 2021
I am so grateful for the helpful and friendly service I have received at Bigham Automotive and I would highly recommend them to anyone in the Lubbock Area, (especially Texas Tech Students and Employees as they provide a discount for the Texas Tech family). I drive a 91' Honda Accord with 320,000 miles on it. I recently moved to Texas and new I need to get a timing belt replaced.
I researched some different autoshops nearby me and Bigham Automotives website specifically mentioned timing belt replacement and it had some good reviews so I gave them a try. They are AWESOME! Rick is super friendly and helpful he was very upfront about the potential costs and let me know what he would be doing. With the timing belt replacement there is sometimes additional cranks and things that need to be replaced, so Rick mentioned he would check those, but only replace them if needed.
In the end the cost was less than the original estimate and my vehicle continues to ride down the road smoothly. About a month later I got my new plates for Texas, but had an issue with a rusted screw on the front plate and could not replace it on my own (Bent my flathead screw driver trying). I called up Rick and he told me to bring it by and he would see what he can do.
I stopped by first thing the next morning. Rich told me to just have seat in the waiting room while he gave it a go then a there. He was able to solve the issue installed both the front and back plate free of charge. I am so grateful for the helpful and friendly service I have received at Bigham Automotive and would highly recommend it to anyone in Lubbock.
I researched some different autoshops nearby me and Bigham Automotives website specifically mentioned timing belt replacement and it had some good reviews so I gave them a try. They are AWESOME! Rick is super friendly and helpful he was very upfront about the potential costs and let me know what he would be doing. With the timing belt replacement there is sometimes additional cranks and things that need to be replaced, so Rick mentioned he would check those, but only replace them if needed.
In the end the cost was less than the original estimate and my vehicle continues to ride down the road smoothly. About a month later I got my new plates for Texas, but had an issue with a rusted screw on the front plate and could not replace it on my own (Bent my flathead screw driver trying). I called up Rick and he told me to bring it by and he would see what he can do.
I stopped by first thing the next morning. Rich told me to just have seat in the waiting room while he gave it a go then a there. He was able to solve the issue installed both the front and back plate free of charge. I am so grateful for the helpful and friendly service I have received at Bigham Automotive and would highly recommend it to anyone in Lubbock.
Brianna Garcia
Feb 16, 2021
I recommend Rick everywhere I go, he has really helped this single momma out! I am so grateful for him and his workers! He works with you on a personal basis, the compassion and humility is by far the best I have ever experienced! I would NEVER use anyone else. The customer service is by far out of this world! I just love this place! My car had so many issues before, I was paying people to fix things that never got fixed.
Now that I'm with Rick and his team my car is actually getting fixed, he walks through and explains everything so I know what's actually going on, I have never had any issues with my car after it getting fixed VERY PROMPT considering how popular they are, Rick and his team stay busy which is obviously A GREAT SIGN-they still manage to get you in and out as quick as possible. I can't say it enough!--if you want good service on your car then use bighams automotive! I'd give them 10+ stars if I could.
Now that I'm with Rick and his team my car is actually getting fixed, he walks through and explains everything so I know what's actually going on, I have never had any issues with my car after it getting fixed VERY PROMPT considering how popular they are, Rick and his team stay busy which is obviously A GREAT SIGN-they still manage to get you in and out as quick as possible. I can't say it enough!--if you want good service on your car then use bighams automotive! I'd give them 10+ stars if I could.
T. H.
Apr 04, 2020
Excellent experience. We needed struts for our Volvo XC90 and Bigham Automotive searched around for the best struts for the best price out there- they did the research, and came up with exactly what we needed. When we picked up the car there were several small things that had needed to be fixed for a while that they took care of as well, on their own, at no extra charge. - Very thorough, high standard of excellence, and helped us with scheduling out some upcoming repairs so we can plan ahead. - and as a bonus, check out Buddy Holly's fully restored 1958 Chevy Impala when you drop your car off!
Jason DuBose
Nov 02, 2019
Rick and his team have been great! I hadn't been able to find a shop willing to seriously look at the transmission issues I was having. everyone just wanted to throw new parts at it without a full understanding of the problem. Rick Bigham's Team brought it, found the problems, made the repairs and has continued to stand by their work. They always call with an explanation on what is broken, how much it will cost, and how long it will take. They are super open and transparent. BIgham's is now my shop. They will have my personal business and my fleet work. Thanks guys!
Hunter L.
Oct 24, 2018
Mr. Bigham is doing everything right! The service and knowledge that I received throughout the process of getting my car repaired was unmatched to any other shop in Lubbock. Bigham will be the first and only place that ill ever call upon if I have any issues with any of my vehicles. Great People, Great Service!
