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Autoworks Foreign & Domestic We are a full automotive repair shop servicing all make and models including European vehicles such as BMW, Mercedes, Land Rover, MINI, and Porsche. If you are looking for the best auto repair service and repair in Kittery, ME, you are on the right website. Autoworks is a full-service auto repair shop, servicing all makes and models, including European vehicles such as BMW, Mercedes, MINI, and Porsche.

Caring for cars since 1976 is what we do here. We may have originally started our shop with a focus on repairing and servicing foreign vehicles, but we have adapted our services to all makes and models, including hybrid vehicles.
Services
Autoworks is an independent shop with nine bays that include an alignment lift, truck bay, state of the art diagnostic tools, the latest AC recharge machine and comprehensive service for all makes and models. It has earned the distinction as a Bosch service center. Patrick Horan assumed ownership of Autoworks in August of 2021 taking over the business from Stephen Kosacz.
To provide the highest quality automotive services. To maintain trusting relationships with our customers, our employees, our suppliers, and the community we serve. To conduct a profitable, socially, and environmentally responsible business. Each person deserves to be treated with respect and dignity without regard to race, religion, sex, age, national origin, or position in the company. Our goal is to be the best by providing our customers with "seamless service" that is superior to our competition.
The German manufactured Volkswagen brand is regarded as one of the leading auto brands on the market today, and for good reason. Between their iconic design and quality craftsmanship, there is a Volkswagen out there for everyone, whether you want to ride in one of their instantly recognizable Bugs or vintage vans or are in need of a more modern SUV, Volkswagen has the right car for you.
The famous BMW brand has earned its reputation for quality craftsmanship and smooth driving capabilities. Manufactured in Great Britain, BMW is recognized as one of the leading luxury auto brands out on the roads today. And the auto brand has something for everyone. Whether you want a sleek BMW or are wanting a little more fun in your drives with the MINI brand, most notable for the iconic MINI Cooper, you're sure to find something from this European auto manufacturer that you'll love to drive for years to come.
Reviews (19)
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Kelly P.
Sep 16, 2021
Great people - great place. Honest, courteous, and reliable. Highly recommend! I'm from out of state but needed some assistance and they were awesome.
Travis D.
May 24, 2021
Outstanding service! Took my car here to get new brakes and tires and could not be happier with their service, they kept me updated on progress and any issues they found. I had got an estimate at a chain tire/service center which was twice what I ended up paying at Autoworks, and I got a better brand of tire and a free loaner for the time it took them to do the work. I can't recommend this place enough, will be my go to place for both of my cars from this point forward!
Steve P.
Jan 07, 2021
We've been going to Autoworks since we moved here a little over a year ago. They seemed to be honest and did good work. That is until now. Two months ago we sent our car in for service because of a slow leak in a tire and to have the exhaust fluid filled. It cost $225 for that work. The tire still leaked, which I filled every week since. The exhaust fluid warning came on again last week.

I sent it in for the same issues yesterday. When it was ready I went by and was told it would be $350. That's $575 for that simple work. Not to mention two visits. Needless to say I was shocked and said that can't be. I got all the explanations. I was told the fluid is expensive and cost $90 for three gallons (it's $16.99 a gallon at NAPA). Here's the real killer they charged $92.66 to remount the tire. That's on top of the charge from before.

I was appalled that they charged this amount and thought their customer was stupid enough to believe this. Yes they reduced the bill by a little, but even then it was a ripoff. I've written reviews prior, some good some not so good of the places I visited. However, this isn't about bad service or bad food this is about being ripped off to the point that it feels like I've been robbed. They should be ashamed
Kelsey F.
Aug 20, 2020
Friendly staff that provide quick and high quality service! The prices are reasonable and it made getting work done on my car actually somewhat of an enjoyable experience. I'll definitely be back!
Kali M.
Aug 19, 2019
Unparalleled customer service, you can tell they really care about providing a positive experience for everyone who comes in to have work done on their car. They give you updates via email as well as text which I really appreciated. The turnaround time was incredibly quick and exceeded my expectations. Safe to say I will be a repeat customer next time my vehicle needs to be serviced!
Mj W.
Jan 04, 2019
INCREDIBLE service. Awesome people. Quick and easy. My friend came in with his truck making a grinding noise. Andrew went for a ride with him, put his truck up on the lift, and diagnosed the issue. Ten minutes later he left with the issue fixed! As guys who knows nothing about mechanics, Andrew explained the issue really well so we would understand it. Very knowledgeable and friendly!
Kurt F.
Jan 01, 2019
We got a tire punctured by a nail while on vacation. We replaced the tire with the donut spare, and looked for a garage to plug the original. Thankfully we stumbled on Autoworks. Even though they were busy and we were not regular customers they took us right in, patched the tire, and had us on the road in about a half hour. Everyone was friendly and helpful, and they charged a more than fair price. Wish we had these guys near our home!
Alexander P.
Dec 18, 2018
Very courteous, fair price, quick service. Comfortable waiting area. My wife and I were visiting Maine when we started experiencing engine issues our second to last night. Autoworks was able to check out the car right away the next morning, and were very good about explaining what was going on with the car and letting me know the cost before proceeding.

The price actually clocked in about $20 cheaper than the estimate (welcome surprise), and the work was done promptly. Warm, welcoming place that does great work in a timely manner, definitely reccomend to anyone having car troubles. Good communication over the phone and in-person. Thanks Autoworks!
Robert B.
Dec 13, 2018
I am posting this review in order that potential buyers understand that all is not perfect with this company. A few months ago, we purchased a car from them and generally have been satisfied. They did address the problems we initially had with the car. We bought this car to take with us to Florida this winter to help us save money on gas vs my truck which I tow a trailer with.

It made it to Florida. Within a day of being here the car died on the hwy. After days at a garage down here and having to have a new/used engine installed at the cost of $2,500.00 we have the car back. What upsets us, is that we requested that Autoworks inspect this car and check all belts before we left on our trip. See photos above, the timing belt blew up and shredded sending a bearing through the housing which was held on by 4 bolts when it should have been held on by 11 bolts. Is that a thorough inspection?

The damage from this oversight was extensive causing the repair that we had to make. So again buyer beware and if you haven't, insist on a detailed inspection of the car and perhaps a statement sayin that it was done.
Nick C.
Aug 03, 2018
I couldn't be happier with the service I received from Autoworks on my 2004 Subaru Outback. The shop called and offered to walk me through some different scenarios because the job wasn't a simple ball joint replacement like I thought. With my car up on the lift, Don and Paul took me under the car and pointed out the issues. Don described exactly what he was going to try to do, but clearly said he couldn't guarantee he would be successful. Paul, on the other hand, repeatedly told me how good Don was on Subarus. Thankfully - Paul called with great news! Don successfully avoided ALL of the possibly catastrophic outcomes and was able to replace the ball joint without any further complications. I am so thankful for his honest assessment and skilled work. I will only take my "well-loved" Subarus to Autoworks. Thank you Don!
Heather P.
Apr 04, 2017
They do a good job and are really nice usually. Though they insulted my husband for driving a prius, guy said he hoped it wasn't for 'environmental' reasons. Probably shouldn't insult their customers or remotely bring up politcs if they want them to return.
Frank B.
Dec 16, 2016
I have been doing business there for 17 years. They have always done a great job, and they stand behind their work. Their pricing is fair, and I have never felt "taken" as is often the case in the automotive world. The loaner cars are a real plus as well. Friendly people, good service, fair pricing, and good value, works for me!
Frederick B.
Sep 15, 2016
I, can't say enough good things about this shop. We were on vacation our SUV just died on Route 1 in Kittery Me. We were towed in by AAA. From the moment I approached the service desk I experienced nothing professionalism from George the service intake person. I, was able to secure a loner car (no charge). They diagnosed the problem and informed me the the repair was covered under the warrantee and suggested that the car be taken to the GMC Delear. I was only charged for diagnosing issue. Fair and honest service. Thank you Aoutoworks.
Tammi B.
Aug 16, 2016
Recently begun using AutoWorks for all of my car needs! From the initial contact with Jeremy at the front desk right through to picking up my car from Stephen there has been nothing but the utmost professionalism, courtesy and quality workmanship! The crew at AutoWorks goes way beyond the call of duty to get your car up and running properly! Tannye even came to my house to pick up my car when I was having logistical issues! Thank you AutoWorks for keeping the Wag Wagon and Rubber Duck in top notch order!
Drew J.
Apr 21, 2016
If i could choose zero stars i would. Beware that this is a shop that will take advantage of honest people when they think they can. New to the area and needed a tire change over on my girlfriends car for summer tires. Have had this done many times at $15/tire. Ok, yea, I'd be ok at $20/tire.even $25/tire. Either way, simple task, very straightforward.

They call my girlfriend (owner of the car) and try and upsell her tires, yea tires were worn.no big deal.she tell them to hold off until she makes a decision. she calls me and asks what i think and ultimately asked me to call them and tell them what to do. I call, and before i have a chance to ask about the new tires the guy tells me they've already swapped them over and that we can come pick it up and pay the bill of $172. XX.

I almost fell out of my chair, and he realized it and magically decided that he could knock $40 of the bill at the blink of an eye. $42.xx/tire are you kidding me! then magically down to $33.xx/tire. WHAT A CROCK! I am not happy but basically said we'd be in to pick it up later. (Thinking we'll never be back) We show up to pick it up.the tires were not changed over, and her summers were locked in the garage overnight.

She goes to pick up her summers this morning and we aren't even sure if there the same ones.they were taken out of the bags (apparently) and put in different ones. nothing we can do. She leaves and the service writer says "terrible alignment, cant believe you're driving it".Are you kidding me! I bet they didn't even drive it! And why wasn't that said on the phone when trying to upsell a set of tires!?!

Ultimately we feel like there was clearly a lack of honesty on there end and they we're trying to take advantage of us. Got two other quotes from nearby competitors. $15/tire & $21/tire.
Victor M.
Apr 13, 2016
They lost a bolt and decided to weld my front brakes, REALLY! I asked for front brakes service 10k ml ago, normally I can use them for 30k And now I was billed 1000 $ to fix the problem they made (welded my brake rotor), it's 08 bmw 550i guys not a piece of scrap. They put my LIFE in to the RISK just because of their nonprofessional attitude Avoid that place at all cost
Red F.
Sep 16, 2015
I went in for a simple flat repair. Jeremy said they could do it after lunch. I said ok. I left my car and went to lunch. I return a 2:00 long after lunch. They haven't even touched it. I could understand if it was a major issue but to plug a flat? This place is ridiculous! For a simple plug to take till 5:00 is outrageous! Bad service and Jeremy is a double talker. Stay far away.
Ned M.
Jan 07, 2015
Just what you want in a car repair facility! Friendly, very knowledgeable staff, nice waiting area with wifi. You just feel comfortable doing business with Steve and his employees. I know that any issues I have with my Saab will be properly diagnosed by them!
Paul C.
Sep 05, 2014
My wife and I were in the middle of a long drive, late at night, from PA to Maine to begin our vacation. Just as we hit NH - about 3 am - the right front wheel began making a loud squealing/grinding noise. We knew we were not going to make it to our destination, so frantically we began searching for repair shops that opened first thing in the morning.

We came upon Autoworks in Kittery, Maine. It was a combination of a great website and excellent yelp reviews that convinced us to try there first. We literally camped out in their parking lot and met Jeremy as he came into work at 7:15 in the morning. After explaining our predicament, his immediate answer was "Sure! We can help you with that." By 7:30 am they had the truck on a lift and had diagnosed the problem as bad wheel bearings and already had the part in order. Steve the owner, gave us a map of the area and my wife and I took our two dogs for a walk into Kittery for coffee and breakfast.

The great crew at Autoworks got to work on the problem. By 9 am our vehicle was not only repaired, but washed with fresh mints on the dash! Our vacation was back on track after a disastrous start. These guys are the epitome of customer service; they're friendly professional and knowledgeable. We wish Autoworks was near our house so we could use them all the time.