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Automotive Experts Automotive Experts & Tire Center of Maple Valley, Maple Valley's Best Auto Repair Services. Get honest, expert, auto repairs and professional service today at Automotive Experts & Tire Center of Maple Valley. Our goal is to offer the best auto services available at reasonable prices. Call today to schedule an appointment at 425-432-7767. We know your time is valuable. That's why we are conveniently located near you in Maple Valley, WA. Most truck or car maintenance services can be done while you wait.
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According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect. Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
Turn to Automotive Experts & Tire Center of Maple Valley for All of Your Auto Repairs & Vehicle Maintenance Needs.
Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.
To keep your vehicle running properly at all times, we offer a number of services in the Maple Valley, WA 98038 area that are carried out by our certified, expert auto service and repair technicians who have years of experience performing everything from oil changes to a complete engine overhaul. We use high-tech diagnostic equipment to guarantee your vehicle is repaired and/or serviced correctly the first time around, and we only use the highest quality replacement parts, filters, oils, and components when it comes to your car.
Reviews (30)
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Shannon Woodbury
Jun 20, 2022
The owner is outstanding! A very popular place because of the awesome service and quality of work. Even though its busy the owner makes time for you and listens with his undivided attention. Did special work changing my transmission fluid due my enclosed system. I called later that week because my check engine light started blinking. He said bring it in let's see what's going on.

I brought my car in and he ran diagnostics on it. It showed my car was misfiring. So he could have easily said we will have to work on instead he was very honest and said I dont notice a misfire but keep an eye on it and let me know if the engine light stays on. Another mechanic could easily have had me spending hundreds on a job.
Leslie Marie Carrier
Jun 01, 2022
They fixed my broken down blazer and it has never ran better. Fair price and great service. Allen at the front desk is very helpful.
Steven Van Doorn
May 11, 2022
Exceptionally run business. I've had Alan service my vehicle on 3 occasions, each time it's the same process. I call in to set up an appointment, he gives me a date 2-4 business days out and asks me to have the vehicle there around 8am. That day, I drop off the car at 8am, then around 9am I get a call with a diagnosis, a price and a timeframe for how long it will take (so far been either same or next day).

From there, the work is completed on time and either at or below the quoted price. Speaking of price, I'm no car expert, but I've been pleasantly surprised. When I had a radiator leak and the whole radiator needed to be replace, I did not think I was getting out for less than $1,000, but it ended up being something like $600 for diagnosis, repair labor and parts.
Mike Lamothe
May 05, 2022
Great mechanics! They did a fair and honest assessment of our car, and fixed in 24 hrs at a very reasonable price. Thanks again for such an amazing job!
Jacob P.
Apr 19, 2022
Called in here thinking someone I knew personally worked there. I guess she didnt work at this spot specifically, which is fine. However When I called in there was no answer the first couple times, but eventually got a call back from a guy asking "why do you keep f*cking calling here? Stop calling here @$$hole" like jeez im sorry i made a mistake calling the wrong place. if this is how they treat potential customers over the phone then i dont see how they are still in business. absolutely disgusting.
Madbug Maples
Feb 12, 2022
I'm new to maple valley and needed to have a brake light replaced, new windshield wipers, front license plate put on and rain guards put on my truck and took it here and they did an awesome job and were fast and the price was very reasonable I will be a returning customer and they are very respectable.
Dee T.
Nov 21, 2021
Most honest and straightforward shop I've ever worked with. Exceptional service! The owner runs it with integrity. They never "upsell" you, they just give you an honest assessment, provide options and let you decide. I highly recommend this garage.
Daniel Miller
Oct 28, 2021
My experience at Automotive Experts was great! We had our GMC Acadia towed down to there shop to have them figure out why we had a few warning lights on. It was dropped off on a Tuesday morning and by that afternoon we received a call letting us know that our battery was 100% dead and not coming back lol. They asked If we were ok with purchasing a new one so they could install it and further diagnose any issues.

We agreed and they went back to work. Less than an hour later they called again and explained that a vacuum port had worked itself loose, automatically turning on the check engine light and turning off the "stabili-trac". (Which were the exact two warning lights that were on). They re-connected it, test drove it and decided that was it. We were told e could come pick it up that same day and that there would be no charge except for the battery.

So in summary they are Quick, efficient, honest, transparent and truly there to help you get you vehicle fixed! If you need some work done I 100% suggest visiting Automotive Experts!
Jarrod Phrieze Swanson
Oct 17, 2021
There is a story behind this 5 star review. My wife tried out Automotive Experts of Maple Valley because it was closer than any of the dealerships in this area. We went to them for a fluid check, and brake replacement. Had our differential fluid filled, rear brakes and rotors replaced. After we got the car back the bolts unthreaded on the rear calipers.

We called them immediately. They didn't fuss, they didn't deny. They apologized and went out of their way to collect the vehicle at their expense. Bring it back to the shop and not only fix the areas we'd asked them to repair, but replaced our front rotors and brakes free of charge because the tech redoing the work noticed a little shimmy in the handling of the vehicle.

Our car runs better than it ever has. Rattles we just assumed were part of the vehicle are gone now. This place gets 5 stars from me for the way they took responsibility and immediately took action to not only correct the repairs we'd asked them, but to go beyond and fix things as a courtesy that they didn't need to touch. That speaks to the character of the techs and the owner.

That type of customer service reflects on the leadership and doctrine that is behind the business. We'll be back. If you're in the Maple Valley area this place is worth looking into.
Troy Travers
Sep 13, 2021
The technician was awesome to work with and the shop did a great job quickly fixing my car. It was quick, affordable and high quality! Will use them again!
Andrew Crippen
Sep 04, 2021
It's hard to find an honest auto mechanic these days. My whole life growing up I took full advantage of the fact that my dad was a helicopter mechanic for a decade and is now an aerospace engineer. Very mechanically inclined ro say the least. Me on the other hand - not so much. I visited these guys to have them diagnose and fix an issue I created by running gas that had water in it through the fuel tank which damaged my fuel injectors.

They chargeme to replace one. car ran good for a few weeks then back to the same issue. We pulled everything apart to discover they didn't change any of the injectors and I know this because there was overspray of paint on all my old ones and what do you know - these all had overplayed on them still. My old man contacted them to see if they'd explain or come clean and they just hurled insults at him.

Not knowing his background that he designs engines for a living they tried to give him an explanation that was meant to take advantage of someone who doesn't know anything. Also incorrect. Most of the clientele of this place is well off maple valley residents with extra money to throw away who won't know the difference and will be ripe to take advantage of which is probably the only reason they are still in business. Find another shop.
Amy McClain
Aug 03, 2021
I feel pretty discouraged as I have done a decent amount of business with Automotive Experts of Maple Valley in the past. A week ago I called as I had spent a lot of money to get my vehicle repaired here back in April of 2020. When I called them last week it was because my car was having the same problem. It's been less than a year and a half so it still should have been under warranty which states 24 months on my paperwork.

I see they have revised their warranty time frame a few months after I had work done on my car. I believe it is now just a twelve month warranty. When I had my car fixed in April of 2020 it came with a two year warranty. When I called to try to get my car in last week about the same problem I was told they were short handed and they couldn't get my car in until this week, which put me in a bad position as I had to take it elsewhere and spend another costly amount to have it fixed again.

It seems anymore a lot of businesses use the covid excuse for delays and I do understand people do get sick, but at the same time I spent a lot of money here on this issue and feel pretty agonized that I just had to spend another costly amount taking my car elsewhere as I had the impression they were too short handed to honor the work done 15 months ago that was still under warranty. When I called last week it sounded as if they already had too many other jobs to take care of and it seemed unpredictable as to when they could get my car fixed.
Alex
Jul 26, 2021
Wonderful staff, wonderful work! They fixed up my car and he drives great now! Allan is a great guy and answered all the questions I had!
Max Stevens
May 17, 2021
This place is honest, good to there word, and go above and beyond for your service and expectations. Dropped my Jeep off for the U-joints to be done and to get it checked for other work. They called me same day, letting me know of cost, and what else I needed done. I approved. Unfortunately, someone broke in and stole the wheels and tires off of my Jeep!

The repair took another week, but they went above my expectations by replacing my wheels and tires with what I had, and covered the cost of the repair, I did not expect all of that from them. Just picked up my Jeep and sure enough, still costed me nothing. I would recommend this place to anyone based off of my service!
C. D.
Dec 12, 2020
We were very pleased with the friendliness, customer service, and honesty of this auto repair garage. We saw the AAA sign and decided we would give them a try. So glad we did! Our son's Jeep runs better then ever and he is thrilled. We previously spent $1500 at another garage and the problem wasnt fixed. We also got a small discount because we are AAA members. Thanks Al!
T. G.
Jan 27, 2019
Great service and usually not too long to get in for an appointment. Customer service is A+. Prices are competitive and they won't try to tell you that a service is needed when it isn't.
David D.
Jul 17, 2018
Came in to get a price quote on a brake job for my car found. Found the price was much lower than other places I checked. So gave them the job. Made an appointment with them for a week later. Gave up the car on that date. Was done in a very short time, just a few hours. It was awesome. Price was even lower than was quoted. Brakes even work nice. Two thumbs for these prople.
Travis L.
Apr 04, 2018
I'm curious if they do background checks on their mechanics.if you are looking to have a stolen vehicle and then fraudulent charges on your card these guys got you covered!
Katie O.
Feb 15, 2018
Miss the former front desk person. Today I went in to ask if they could replace my headlamp. The young man told me that I had the wrong bulb. That could be true. When I explained that they had told me that was the one at the parts store, he said well they can fix it then and walked off. He did try to remove the old one but did so without obviously not knowing what he was doing. I had used this business before and was happy with their service. Will not be returning.
Mike S.
Jan 21, 2018
Totally overpriced parts and labor on a simple alternator install. Bragged about how quick it was to replace; however the invoice reflected higher than the max quoted labor cost. $1400 total. My SUV mysteriously' ran out of oil the very next week and now I need a new engine. Really? I need an engine replacement one week after visiting Automotive Experts for an overpriced alternator install? It was only 2k into the last oil change. No sign of a leak. Something stinks.
Anton K.
Oct 08, 2017
Secluded an apointment at 4 and when I got there they told me the mechanic went home. Probaby won't go there anymore.
Todd K.
Jun 28, 2017
They mounted and balanced tires on my vehicle and did an excellent job. On the day I visited, they had an employee need to leave work for personal reasons which extended my wait. The manager apologized for the extra wait and ever provided a small discount for the inconvenience. They completed the work that I needed for a third of what Les Schwab quoted.
Kelli C.
Jun 02, 2017
Do not come here, unless you want to get terrible work done on your car and throw your money away. Firstly, when I went to get an oil change, they told me I needed a new battery for my car. I was very shocked seeing as how I had just gotten a new battery from Les Schwab last year and I don't see how they could possibly tell me it had gone bad already.

I immediately went over to Les Schwab to have them do a test to see how my battery was doing and they said it was running really good and Automotive Experts must have been using a faulty battery tester. Secondly, I took my car to get a full point inspection and they told me that my oil fluid levels were topped off too high and wherever I had gotten my oil change had not changed out my oil filter because it was leaking and I needed a new one.

They said that if my oil was too full, it could've overflowed all over everything else and caused more problems. Luckily, they are fixing it for me, but at a cost because of the unprofessionalism and lack of knowledge of what they are doing at Automotive Experts!
Tim P.
Jan 02, 2017
I've brought several of our vehicles to them. Have had fast and inexpensive repairs. What's great is you rarely need an appointment and often get same day service.
Erin C.
Aug 25, 2016
So happy I found Rich and the team at Automotive Experts of Maple Valley! Not only do I 100% trust them to do an honest job, but their service is top notch, friendly, and fast! I've taken my car there for two issues that my dealer had previously seen and "fixed", both of which were over $1,000 cheaper and actually got fixed! Plus, have had my oil changed there -- and when they say it's $24.95, that's EXACTLY what you pay.not like the other guys up the street that then tack on a million other charges and you leave with a $120 oil change later! Honestly can't praise this business enough and so glad I found them!
Kenny S.
Jan 14, 2016
I was looking for a new radiator, per recommendation of another shop, for a 2005 Chrysler Town & Country which I had just inherited from my mother. Rich upsold me on a water pump. I got both for a little over $800. A week later the vehicle was toast with blown head gaskets. I wish I had paid for a full diagnostics. I sold it as a mechanics special for $1000 via CL. Sad, because it was a nice car.

My brother brought in the family Dodge Intrepid, a car my uncle gave him, who had preformed all the routine maintance on this car. A sweet little car with 160k on the odometer. It was overheating, the first thing Automotive Experts does is recomend a coolant system flush. That isn't cheap and it still has problems. He takes it back and this time they put on a new hose clamp and its $75.

I remember seeing this receipt because we all talked about how ludacris it was. His car is still overheating and leaking fluid. So basically at this point my brothers ready to sell it for junk. My Uncle can't believe it, so we tow it up to Bremerton to his mechanic who puts in a new $10 thermostat. Now the car runs like a dream. I call Rich to tell them they messed up, and apparently my mom emails them.

Rich tells me they put in a premium thermostat. My brother tells me thermostat never came up in any conversation. Rich tells me it was like sludge in there when they flushed it, 3-4 times. My Uncle says he laughed at that one. I absolutely believe my Uncle, that he took care of that car. He loved it, his father was the original owner. The unfortunate bit is my brother threw away his original copies of the reciepts, irresponsibly.

And when I went in for a new copy. Rich gave me one saying they put in a premium thermostat and the new reciept doesn't list the hose clamp, completely contradicting all our accusations. At the very least these folks are inept, at worst con-men, but the fact is Rich is a liar. This shop will put $ over your best interests. Beware!
Susie K.
Jul 07, 2015
So I was so impressed by their kind-hearted customer service. An elderly widow in my neighborhood called me to help her with her car. We took it into Automotive Experts for their diagnosis on this very old, tired, car. Later that day we went to pick up the car and it was bad news. The car was on its way out. This was hard news for this elderly woman. Automotive Experts did not charge her anything for the diagnosis!

They were so kind-hearted, and understand how it impacted the woman, they did her diagnosis free of charge. It's not the kind of thing you hear of every day -- a business who cared more about the customer than the dollar.
Rachel E.
Jun 26, 2014
I always liked this place and only got my oil changes done by them until recently. I found an issue with my car and was quoted 1,200.00 dollars for the repair. Down the street another shop quoted me 350.00 for the same repair. I am disappointed that they tried to charge me so much more. I will no longer be going to this place or recommending it to my friends and clients. I will use the shop down the street that gave me a reasonable quote.
Michele L.
Nov 15, 2013
Outstanding customer service and outstanding repair work! I took my Lexus SUV in for my 90,00 check up. They gave me an estimate, told me exactly what was going to be done, kept me informed and it was done on time! They gave me a discount for having AAA as well. They fixed something I couldn't get fixed properly at Doxon Toyota. They also repaired my door lock that was broken. Lexus quoted me $1,000 & Doxon Toyota quoted me $800. Automotive experts fixed it for $100. I highly recommend them. I will do all my car oil changes and repairs here. Very friendly service staff. Support small businesses!
Michael D.
Jul 08, 2013
These guys have saved my "bacon" on many an occasion due to their knowledgeable and service oriented staff. I have brought in a few challenges to them and they have a pretty good record. Their prices are fair and I appreciate their service. My only gripe would be that they were not open on Saturdays.