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Auto Sense Ken's AUTO SENSE in Millersville, Maryland provides high quality auto repair at a fair price to all models of cars and light trucks. Our ASE (Automotive Service Excellence) certified Auto Technicians use the latest diagnostic and repair equipment to ensure your car receives the highest quality workmanship.

In addition to full service auto repairs, Ken's Auto Sense performs Maryland State Inspections, State Safety Inspections, State Emissions Repairs and State Approved Vehicle Repairs. We also can provide automotive towing and rental car.

For your convenience our Millersville auto repair facility has a clean waiting area with Internet Access, Shuttle services and early bird drop off. We are located less then one minute from Route 97 with shopping and dining nearby.
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Auto Repairs
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We are one of the leading auto repair shops serving customers in Millersville, MD, Severn, MD, Severna Park, MD, and surrounding areas. All automotive repair and mechanic services at Auto Sense Auto Repair & Tire Center are performed by highly qualified mechanics. Our mechanic shop works on numerous vehicles with the use of quality truck and car repair equipment. Whether you drive a passenger car, medium sized truck, mini-van, or SUV, our mechanics strive to ensure that your vehicle will be performing at its best before leaving one of our service bays. Our auto repair shop is capable of servicing a variety of makes and models. Our superior standards show that our mechanics always have the best interests of our customers in mind. Looking for a one-stop automotive repair shop? Look no further than us, and allow our mechanics to give you a reliable estimate of any automotive repair issue you might be facing.
Auto Sense Auto Repair & Tire Center first opened in 1990. We are located at 8209 Cloverleaf Dr. in Millersville, MD. Open Monday through Friday from 8:00 AM - 6:00 PM, we provide thorough automotive repairs and tire sales to customers from Millersville, MD, Severn, MD, Severna Park, MD, and surrounding areas.
Founded in 1990, Auto Sense Auto Repair & Tire Center serves the automotive repair and new tire needs of drivers in Millersville, MD, Severn, MD, Severna Park, MD, and surrounding areas. Owner Ken Quasney is ASE Master Certified, L1 Advanced Level Certified, and a Maryland State Inspector who has been in the automotive business since 1974.
Auto Sense Auto Repair & Tire Center provides Climate Control Systems services to Millersville, MD, Severn, MD, Severna Park, MD, and other surrounding areas. A climate control system is a complex system that requires routine maintenance for increased seasonal performance and operation. A vehicle's climate control system is comprised of multiple, smaller systems that work together to maintain a comfortable cabin environment. The climate control system is able to affect and regulate the internal temperature of a vehicle through a cycle of processes.
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Auto Sense
Auto Sense
I would like to take a moment to introduce myself. My name is Ken Quasney and I am President of Auto Sense in Millersville (behind Kentucky Fried Chicken Veterans Hwy). I have been in business for 20 years I started in the Automotive business in 1974.

I am ASE Master Certified, L1 Advanced level Certified and a Maryland State Inspector. Married my wonderful wife Rose in 1982. We have two children (Son & Daughter). I love Playing the Blues. Above is a picture of My son and I. We just finished building the Engine for his Car.
Reviews (35)
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Tyler P. Wright -Dpscs
Jun 22, 2022
First time customer. Appointment was handled quickly. Appreciate the ease of everything and the friendly atmosphere. Family run business, which I like. Have 3 other vehicles, will be bringing them in the future. Service: Vehicle safety inspection
Kempa Carriere
Jun 09, 2022
Ken and Bob were fantastic. Their personal touch, work and service was great. They will be my car care center from now on! Glad I found them. Offering shuttle service is a great plus. Service: Vehicle Inspection
Tim Martin
Jun 08, 2022
Needed a dye test ran on my trucks a/c system and they found the pin hole leak in the condenser and they were able to fix it the same day in a timely fashion. Friendly service and explained everything to me in detail. Highly recommend Services: A/C installation & repair, Auto A/C replacement, Auto A/C recharge, Air conditioning
Taiwo Odeyale
Jun 05, 2022
These guys are awesome. Upfront, straight shoot and timely. Finding a good mechanic you can trust is precious and I have it here with these folks. I came here personally because they service our company vehicles. Services: Auto maintenance, Brake service & repair, General repairs & maintenance, Auto engine diagnostic, Brakes
Emma Drozen
May 22, 2022
I went here for a vehicle inspection a few weeks ago, which did result in some repairs that they took care of quickly, keeping my appointments in mind and getting it done in time for me to make it to other commitments. Today, I stopped by to ask for help with my license plates, because there was a bolt that I couldn't remove without help. They didn't even charge me for the time and assistance.

As is often the case with women and femme-presenting people, some auto shops can be condescending, but both times, I was appreciative of how kind they were, explaining everything to me in detail and helping me learn more about my car. They never made me feel stupid or uncomfortable, for which I'm grateful. I will definitely be going back in the future.
Timothy Williams
May 10, 2022
Mr. Ken Jr. was the first staff member I spoke with he exhibited Excellent customer service, he called back after the shop had closed. He was patient, polite & very knowledgeable about some of my car concerns, vehicles. Ken Jr. took the time to advise me and my wife of the possible issues. He put us at ease. Next Ken Sr. contacted me later the next day with his detailed insight once my vehicle had been removed from the diagnostic status.

Mr Ken Sr. Advised me of the cost for each repair, gave me an honest responses to my questions, provided me a lift within reason to pick up my vehicle. Overall, My family vehicles will be serviced with out fail by Auto Sense and the prices, were reasonable and affordable with Excellent service.
Sean Vance
Apr 12, 2022
Auto sense was by far one of the best shops I've ever took my car to, the customer service was immaculate, very understanding and very affordable. And from here on out auto sense will be the place in which all of my car needs will be addressed. Thank you so much for your time and consideration.
Phemmie'S. Place
Feb 27, 2022
Auto sense was very helpful to changing my coolant expansion tank. They are so flexible to work with. What blew me was their patience when I said I didn't have enough cash, and I needed to go to the bank to get money, they came to pick me up from my house to the bank while they were working on my car. They were really patient and friendly with me. Thanks to Ken, Bob, and Ken's mum. You all are awesome. I'll be back again.
Victoria Edwards
Feb 23, 2022
We have taken our cars to this family-owned business for a number of years and have always been pleased with the service received. Their knowledgeable mechanics keep our 16 and 18 year old vehicles running smoothly! Services: General repairs & maintenance, Electrical repair, Tire rotations, Oil change
Quentin F.
Feb 01, 2022
They got me in and out quickly without an appointment. I even used their shuttle service to and from home when dropping off and picking up the car. At issue was a very bad transmission fluid leak on a new rebuilt transmission I installed myself. I wasn't exactly sure where the leak was coming from or how to fix it. It was determined to be the new transmission's internal driver's side axle seal. Detroit Axle (where I bought the transmission from) used a faulty or incorrect seal on the rebuild and this was the source of the leak.

I like that Auto Sense promptly and correctly identified the problem and fixed it. I also like that they didn't find or create problems that didn't exist, or try to upsell or price gouge me. Communication was good. Cost was reasonable. A comparison of the leaking incorrect axle seal with the correct one Auto Sense installed and confirmed with Ford was included on the invoice.

I may use this information to try and get reimbursed for the repair cost because the transmission is under warranty. I've had quite a few bad experiences with local repair shops. I've seen high levels of ineptitude as well as folks who'll eagerly take my money, but not find the root cause of a problem, or create problems that didn't exist prior to them touching my car.

These experiences helped push me to educate myself as a driveway/shade tree mechanic and take on jobs like installing transmissions myself. Past disappointments made me reluctant to take a chance and try a new shop. I'm very glad I took the chance because I was very impressed by the courtesy, knowledge, professionalism and customer service at Auto Sense. They may have earned my repeat business.
Katherine Ruff
Jan 08, 2022
Kenny at auto sense was amazing, super professional and diagnosed my vehicle in a matter of hours. Was able to fit me in on short notice and was super efficient about the whole thing. He's my next call if anything goes wrong with my car again Service: Auto engine diagnostic
Shaun R.
May 03, 2021
I've taken a couple of vehicles here and they have been very friendly and responsive. The work was done well and the pricing seemed reasonable. I had a repair order for a taillight and they provided me with a labeled envelop and stamp and told me where the nearest mailbox was so I could quickly and easily return the repair order. I really appreciated their extra effort. They also call a few days later to make sure you were satisfied, which is a nice touch. This will be my repair and maintenance shop moving forward.
Tyrone M.
Jan 23, 2021
Very efficient, very honest and did a great job identifying the problem my truck was having. And the best part is they gave me a clear explanation of the issue and clear choices to repair without pressuring me or bs'ing me. I would recommend them to anyone who needs repairs. And they're military friendly as well.
Sherry M.
Mar 28, 2020
Family owned business that does not try to sell stuff to get you to spend money. A little pricey but trust goes a LONG way. I'd rather spend a little more upfront than have it done three times for what would seem cheaper. I always get a call a few days after service to make sure I'm happy. I love this place and would recommend to anyone who wants an honest days work from an honest shop!
Charles B.
Jun 10, 2019
When I moved out a few years ago and got married, I wasn't able to provide my parents with my mechanical skills anymore. We have sent their cars to Auto Sense multiple times, and each time the vehicle has been repaired properly and as we expected. I say each time, as they have multiple cars, needing multiple things. Never a repeat repair in our scenario.

The last service I had issues getting the vehicle to the shop but they worked with my schedule (we had planned well in advance) and once they had it in they called me about some repairs they recommend. Stated that the idler pulley was bad (something on the engine had a squeak, I knew they from being on the phone with my mother) and needed to be fixed.

The serpentine belt looked fine (and it had just been replaced) but I had them do it anyway since it had to come off and go back on for the pulley anyway. They've serviced the cars multiple times, and been honest and responsive throughout the every repair.
Geraldine G.
Dec 11, 2018
Fast Quality Work At A Reasonable Price. Very Helpful & Patient With Me. I Asked A Lot Of Questions & I Called Several Times! Thanks Again Ken & Crew!
Camille W.
Aug 06, 2018
Great service! My car had mechanical issues as I was on my way to work, I called autosense and big Ken try to talk me through the problem without me having to bring my car in. I ended up having to bring my car in and it was released to me within two days. And inexpensive! I'd definitely take my car back if ever need be!
Marcy L.
Apr 25, 2018
I was looking for a place to have a car inspected and stumbled across Auto Sense on Yelp. I saw they had very good reviews and they are very convenient to where I live. They were very hospitable when we arrived with the car and the service was excellent. I will be using their services again.
Cheryl H.
Sep 20, 2017
In an industry that has a reputation for taking advantage of car owners, we can't say enough good things about Auto Sense! This family-owned company offers incredible customer service and keeps their facility super clean and neat. They offer everything the car owner needs in one convenient location: car repair, tires, state inspections and emissions testing, etc. The owner, Ken Quasney and his son are incredible, trust-worthy people who offer an great service at a reasonable price!
David I.
Mar 23, 2017
Extremely friendly people, especially Rose! Be warned, I was charged a $135 diagnostic fee. In all fairness, big Ken did warn me of this when I dropped off my car. Other yelpers should know about the upfront fee- code pulls are free, anything beyond that will cost you. That's not the reason for the 3 stars, but it is something to consider. I brought my car in with a check engine light on and oil leaking from the engine.

My code reader failed to pull a code, and I was concerned about driving it with an oil leak. In retrospect, I should have taken it to Hondaman-pasadena, who I've had both good and bad experiences with over the years (see my other review). Little Ken called me about a day and a half later with the results. About $2,000 in repairs with no guarantee that any of my issues would be fixed (ie more repairs could be needed).

On a car worth maybe 4,000 on a good day, the costs were approaching the "beyond repair" mark for me. Ken wasn't pushy or forceful, he simply listed ALL of the issues he noticed during this inspection. This brings me to the reason for the 3 stars. One of the repairs was a timing belt, water pump, and valve cover gasket replacement, between $700 and $800.

By no means a small sum of money, and close to half the repair bill. He said it needed to be repaired based on the possibility that oil had leaked on the timing belt (a very bad thing). No confirmation of that fact, just a suspicion. Now, I don't expect them to fully disassemble my car for a diagnostic fee, but you would think they would look at least look into the major concerns of the customer.

To skip to the end of the story, I brought it to Hondaman a few days later. They confirmed all of the repairs from Auto Sense were needed (not immediately, luckily), except the timing belt, water pump, and valve cover gasket. In fact, the timing belt and water pump had been replaced relatively recently (I bought it used), so replacing them would be a total waste.

When I mentioned the concern of oil on the belt, they gladly looked into it and decided it was a nonissue- for free. I decided to replace the valve cover gasket anyway in an attempt to stop the leaking oil, but I almost had to fight to have them do the repair (they didn't think it was necessary)- an odd thing at a car shop. Maybe at some future point I'll give Autosense another chance- when Hondaman disappoints me again- but Hondaman was the clear winner this round in my book.
Lynn D.
Mar 12, 2017
Believe the great reviews! Our family has taken our cars here since we moved to MD in 2015, and love everything about this family-run business. They treat customers with respect, explain all problems and potential solutions for your car, and answer your questions in language that a non-mechanic can actually understand. For routine maintenance or emergency service, this is the team you want to trust your car to.
Amanda H.
Sep 26, 2016
Spent the extra time to figure out what was really going on with my car. Also helped to get me in a rental since my car was in the shop for a week. Very friendly guy communicated with me through out the week while my car was in there. I felt in the loop and not like I was being taken advantage of.
Sarah B.
May 11, 2016
After a horrible experience with my former shop, I found Auto Sense and could not be happier! Fantastic service! Wonderful, friendly people that make you feel like a member of their family. All the work was done in a very timely manner and the estimate was spot on to what I paid. They took amazing care of my 2001 Jeep Grand Cherokee, aka Jenny. They've made a customer for life. Thanks to everyone there for such wonderful care.
Rita M.
Mar 09, 2016
I've been a long time customer of Autosense for close to 10 years now. What I love about them the most is that they are honest, conscious of costs, reliable, & have great customer service. I've never walked away feeling taken advantage and always walked away feeling satisfied. I plan to continue to support our local business. The only thing I would love for them to add is a weekend day or open every other weekend. BUT if it was my business I wouldn't want to open on my weekend off either.
Chad C.
Apr 23, 2015
Chad S We just moved here from NM and we needed our car to pass inspection and Ken and his family and whole staff were great. They are very focused on taking care of their customers I can only say good things about them. They offered us a rental car at their expense. I would highly recommend them to anyone if you want honest and trustworthy people to take care of you Thanks Staff at Auto sense
Vanessa
Nov 21, 2014
It is so refreshing to find a GREAT mechanic here in Maryland. We have been here for almost two years and have had several issues with mechanics in the area. These guys know what they are doing. They make you feel comfortable and they educate as well as provide great service. I will be bringing our other vehicle to them also. I HIGHLY recommend them!
Jacqueline H.
Jul 29, 2014
I called to schedule a tune-up on my car before leaving for a road trip. Unfortunately they didn't have any availability to work on my car this week, but the service manager was incredibly helpful, despite the fact that they wouldn't be getting my business. He was honest in saying that I probably wouldn't need a full tune-up if there aren't any distressed signs from my car.

He then suggested what services I should get completed on my car to ensure a safe trip. While I can't speak to their actual work, I was beyond impressed by their level of customer service, even when they knew that I wouldn't be able to bring my car to them. Good people!
Eric S.
Aug 16, 2013
This is a family owned business. Ken Jr and Ken III are both great people, they take their time to explain what is wrong with your vehicle and are always very friendly! What I loved about them was their honesty. I took my car in for a Maryland State Inspection and they were transparent with me from the start, on two occasions informing me of what was wrong with the car and saying that it didnt need to be fixed by an expensive repair, but rather by inexpensive home remedy. They even take you to and from your home if they are going to keep the car. This a phenomenal business that I am going to take my car to for any of its needs.
Don Huber
Mar 14, 2012
Good honest family owned business and they do Great work !!!!
Victoria Beatty
Amazing service and follow up!! I always get a follow up email and/or call from Rose confirming that I'm satisfied with the services I received and that any issues have been resolved. In this day and age, their personal touch puts them leaps and bounds beyond the rest!
Becca Dimick
Not only did Auto Sense save me 5k by proving a bad diagnosis from the dealer, they gave me an Easter treat and a thank you note sent to my house with some flower seeds. It is the little personal touches that mean so much on top of the excellent service and fair estimates
Lauren Riley Jackson
I had a fantastic experience with Auto Sense. I had a very negative experience with one of their competitors and Rose and Ken went out of their way to accommodate me and my schedule. They were friendly and kind and worked very quickly to complete my inspection. They also provided a shuttle back to my workplace, which was extremely helpful. Although, I did not have any actual repair work done on my car, I will make sure to return to them if and when I do! Thanks guys!
Matt Schuster
We have 4 cars and all 4 have been to Autosense! Tonight I dropped of my (baby) my 1997 Eclipse Spyder GST for a much needed oil change and fluid check. Both Ken's are honest and listen and Rose is a hoot! There is a reason they are 5 star all the way. From electronic follow ups with photos to a birthday card they really care. Try them once and you'll always come back!
Debby McWilliams
Very pleased, as always, with the quality of work and service at AutoSense! I know I can always count on their honesty and reliability!
Tonya Lynn Cassidy
Autosense has a great advisor..honest, courteous, prompt and cares about your vehicle. They have amazing mechanics. I live over 50 miles away and will make the trip or pay the tow because I know my cars are in excellent hands. They are an excellent all around business. They even do personal follow ups. Highly recommended.