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Auto Frame Specialists Choosing an auto repair shop is an important decision for you and your vehicle. You want highly-skilled technicians who will repair your car correctly, as well as friendly service that makes you feel valued and respected. At AFS Service in Hortonville, we offer both-our experienced mechanics work in a state-of-the-art facility, and we maintain the warm and welcoming atmosphere of a family-run business.

We firmly believe in treating our customers as we would want to be treated. This philosophy has helped us grow our business over the last 30 years to become one of the most popular auto repair shops in the Fox Valley.
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In 1985, Robert ("Bob") and Mary Harvey opened Auto Frame Specialists at the end of Lake Street in Hortonville, WI. For 20 years, Auto Frame provided expert frame repair, precision alignments, and quality suspension repairs to the residents of Hortonville and the Fox Valley. Over the last 30 years, our community has grown, and so has our shop.
At AFS Service, our goal is to provide all the automotive services you may need for your family's vehicles under one roof-and to not simply provide them but offer the best in quality and convenience. Our shop has been part of the Hortonville community since 1985, which means we're deeply invested in our customers' satisfaction and wellbeing.
Automotive technicians are often compared to doctors. This comparison undoubtedly makes some techs smile and others grimace. But in the end, the two professions have a lot in common. It may surprise consumers to find that by choosing these professionals wisely, they can get better care at a better price.
Acura offers an appealing mix of performance, technology, and value with its street-performance-oriented RDX compact crossover, the TSX wagon, and the ZDX, a fastback-styled crossover. These models join the popular RL luxury sedan, the midsize TL sedan, and the entry-level TSX sport sedan in Acura's lineup.
Reviews (16)
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Nicolai Noffke
May 04, 2022
I have had two terrible services done here. My car needed new gaskets. Needless to say, they put stuff on backwards and I needed to have it redone elsewhere. Secondly, my grandmother needed to get an oil change. She went in, got her oil changed and they told her she'd need a new battery. She went to Kolosso Toyota in Appleton because she had a dumby light on and they told her she was down THREE quarts of oil after her oil change AND she did not need a new battery. I would not recommend using AFS ever. Find better quality elsewhere.
Andrew Ligocki
Jan 15, 2022
I have a job that needs to be done, calling around a few shops like any consumer to get a fair price. They would not quote a job over the phone. I was asking for a specific part to be replaced. Asked, how you'll get work in there if you won't quote it. Said "I have plenty of business here" ***click*** Don't seem to professional or friendly. I was kind of happy to see a lot of good reviews.

I'm not going to drive all over town for a simple part & labor estimate that can be done over the phone. Response to reply: It wasn't very respectful to just say "I have enough work here" and hang up on me. Didn't ask what the job was. It's pretty cut and dry for the repair. I've called other shops that have quoted this no problem, I was trying to stay closer to my location.

I don't have time to drive around and get estimates. If it was just tires you need to see the car? You can usually get the quote from the tire size and vehicle information. Just saying - there was no question as far as what I was looking to do just. "I have enough work here" and hung up. Call was probably a whole 10 seconds long. Pretty poor service to get new business in the door if you ask me.
Maxine Schilder
Oct 22, 2021
They were very courteous. N listened to what I had to say. N did what I asked. No wonder they were kind tge first time I went there. Found out they charged me $100 and did not do the alignment on my truck. Didn't find that out til it ruined a ball joints n two new tires tho. I recommend you don't go there. I found out they do that s lot to customers that go there. Don't waste your time or money even driving in the drive way
Jeanne Laux
May 05, 2021
Bob, Todd and the crew do great work! Truly a place to trust with your vehicle.
Wesley Van Pelt
Apr 14, 2021
Slid into a curb and damaged some steering components on a Monday, brought the truck in a Tuesday afternoon, got it back fixed and aligned Wednesday at lunch (even with needing parts). The price was far lower than I expected, and the truck drives better than before I slid into the curb. I would highly recommend them. Services: Wheel alignment, Steering/Suspension
Charlie Rudzinski
Feb 22, 2021
Overpriced and dishonest tried telling me 800$ then I ended up doing it myself and it was only 25$ Wow
Jane Foreman
Dec 24, 2020
I love them they do amazing work. and there honest and don't tell u things are wrong unless they really sre Service: Tyres
Rosann Etling
Jul 22, 2020
I received quick advice, kind and professional service during a recent emergency situation with my car from AFS personnel. Thank you so much!
Jonathan Mathews
Jun 14, 2020
Used them a few different times when my car needed service and repairs. And had a good experience every time. Things that have been done Lube change Flush out my heater core (was plugged solid but works great now) Diagnose and fix a missfire i couldn't sus out for the life of me Fixed the 12v system after it completely blew up. (Battery shorted and cooked a bunch of things) new battery, starter, mega fuse, fuse for the radio (even popped my phone charger fuse) Towed the car locally to there shop when the 12v system blew up Overall ive been getting allot of experiance with them with personal and company vehicles and have had good experiences all around.

There prices have been entirely fair throughout my time sending vehicles to them for work and while there may be sketchy options that could be slightly cheeper AFS's prices are still competitive and entirely fair. Id much rather spend literally a few extra dollars when it means I can trust that my car will be taken care of, and the problem will be fixed
Terry O'Dell
Dec 10, 2019
Good location with decent service. Initial contact and set up was easy. Wait time was longer than expected as they were behind schedule and were not very clear on expectations.
Valerie Ujazdowski
Aug 09, 2019
Poor quality service & even worse communication. Overpriced & dishonest. I will never go back & will never recommend them to anyone.
James Calhoun
Jan 07, 2019
I've been going to AFS over 3 years now. Bob and his staff do a great job working on my vehicle with no bs suggestive selling if you know what I mean. They take great care of my vehicle and recommend future repairs. No BS is always appreciated. Jim C Greenville
Paul Hilbert
Oct 31, 2018
Such a knowledgeable and thoughtful staff. Put my mind at ease and saved me hundreds of dollars compared to the dealer. They will definitely be getting all my family's business.
Jaime Mullock
Nov 21, 2017
Anytime we need something done with our vehicles we go to AFS. The folks there are awesome and the work they do is great and they stand behind their work. I would recommend AFS to anyone in need of a great repair shop.
J. Hartman
Oct 21, 2017
Bob and his staff know what they are doing. I have no doubt that their work is good. They always communicate very well what they are doing. They'll give you a free loaner if you need it. The only reason they're not getting 5 stars is because their hourly labor rate is extreme. I literally cannot afford their services. If money is not an issue and you want a quality job, by all means they are the place to go.
Karl Held
Apr 23, 2015
Having recently moved to Hortonville, I wanted to establish relationships with the service providers in the area; the folks at AFS beat me to it! When I was paying the bill for service (done perfectly and at a very reasonable price) the receptionist mentioned to the gent behind the counter that this was my first visit. That gent, the owner, came around the counter, shook my hand and welcomed me. This is exactly what I was hoping for when I took my business to AFS Service.