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Auto Experts Inc is a full service automotive repair facility located in Mentor, Ohio. Founder Joe Severini is an ASE Certified Master Automobile Technician with over 30 years of experience in the automotive repair field. We are a small, family oriented business that takes pride in our abilities and workmanship. We strive for a professional and honest business atmosphere. We know our customers will feel right at home when they deal with us. We treat everyone the way that we would like to be treated - fairly, honestly, and professionally.
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Customer service is paramount to the success of Auto Experts Inc. We are continually striving to meet your needs with competitive pricing, on-time completion of work, and quality products. Therefore, we are asking for your feedback. Please take a moment to fill out the attached survey. Your comments will be reviewed and will assist us with our continuous improvement efforts to maintain our standing as a high quality repair shop.
It has been my experience over the past two years that both of you are truly "experts" in automotive repair. I am a father with three teenagers that have three older cars, and each has had their share of automotive troubles over the past two years. Every time that I bring these cars into your shop you have correctly identified the current problem and fixed that problem, and that problem has stayed fixed.
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